Reviews (99)
Technician was very thorough in his explanation of the problem and what my options were I was very impressed
I use Hats Off for my home HVAC needs and my Business needs. They came out yesterday to service our commercial unit. They are professional, knowledgeable, and precise. Will continue to use them in the future!
Donald with Hats Off Heating and Cooling came out to troubleshoot our AC. He was on time, extremely knowledgeable, and the cost of the troubleshoot was reasonable. Would recommend them any day over some of the larger companies in this area.
Great service at a great price. The team was well prepeared and got us up and running in no time. Thank you again for the short notice replacement.
We have been a customer of Hats Off for over a year now. Aaron & his trainee and Ryan & his trainee have all been out for various maintenance and repair needs. They have been kind, courteous, reliable, professional and honest each and every time. We feel that we got really lucky finding this team and would highly recommend this company to everyone without hesitation. And Bree, thank you for being there for us even on a holiday!!!
This group is everything I could hope for in a mechanical maintenance team. They are thorough, professional, reasonably priced, and they ably troubleshoot system issues. 5/18/2023 I called on them to repair a different system and they carried the same extraordinary level of service for a fair price. So glad to know them. Ryan found a tiny leak and repaired it in a short time. Way to go… Again!
Bo was excellent! He was prompt, friendly, and informative. Loved that he wore shoe protectors to keep our home clean. Will definitely be using their services in future. (I have never written a review if that gives you insight on how much we appreciated his services)
The two technicians that came out were great. They were on time and ready to work. They were able to get the system taken out and put in a new one in a reasonable time which was about 4-5 hours.
Hats Off Heating & Cooling is hands down the best!!!!! Bo is very responsive and quick to get us quotes for a new HVAC system. He has a zero sales approach, explains everything, and works to get exactly what you need. He identified what would work for our house, quoted out three different brands, and then explained how each system would work for us. His crew, Blake and Chris came a few days later to install everything. Blake and Chris have an above and beyond work ethic, they are extremely professional and didn't stop until the job was done. In one day they removed the entire old system, installed the new one and had it up and running right before the heat hit to make sure we had a running A/C. On the tech side, Hats Off is on point. Donald fully programmed the smart thermostat and didn't leave until we were fully integrated with our smart devices. If you need any HVAC needs, look no further Hats Off Heating & Cooling is the company to go with.
The entire team was helpful and accommodating. I’m not even sure how I found Hats Off, but I’m glad I did. They are fantastic, they know their business and are fairly priced. They were in constant communication with us and explained everything they were doing along the way.
The best hvac company I have ever used! Our hvac system broke and Blake was able to stop by the very next day to check it out. He was booked up and made room for us just a few days later for a completely new install. They are very professional and quick to respond. I will be using and recommending them to everyone. Thank you Blake and Chris!
Hats Off is the only company I will ever use! They showed up fast and fixed the problem when others couldn’t. They were very professional while completing the tasks quickly so my family could be comfortable again. Thank you Hats Off.
The service and attention to detail were phenomenal and any potential issues were addressed at installation. Blake is a craftsman who takes great pride in his work. His assistant Christopher also was knowledgeable. Both were hard-working. They paid attention to details. They used actual copper pipe to install the water heater! Wow! Much better than the box store.The price of a new heat pump and handler with the new water heater was very reasonable considering they used copper pipes to connect it. Much better than the big box store and for the same price. They demonstrated how to use everything. I highly recommend their service.
Hats off was able ti identify and fix the problem that 5 other companies couldn’t. I highly recommend them
Bo at Commonwealth came out and fixed an assortment of issues caused by the previous HVAC installer. He showed up when he said he would, he did not take advantage of our bad situation and so far everything is working beautifully. I know that Bo cares very much about his business and it's reputation and would not hesitate to recommend him.
Repaired gas leak on my hot water heater that was the fault of the plumbing company that installed it. Nut just needed tightening, but the original plumbers were going to charge over $200 just to come out because it had been over 90 days. Hats Off charged very little to come out even though they are not a plumbing company. Nut was tightened, no more leak. Other problems with the installation were also pointed out to me so I could call a competent plumber to correct. Bo and Don helped me immensely with a BIG safety issue. I am very grateful!
Excellent work.
Really well priced and got out there quickly. I would definitely use them again. The employees who came to my house were really respectful and nice to my family. I totally recommend.
Very knowledgeable. Don't waste your money on someone else. Get it fixed right the first time. Highly recommend. Hats off to the company.
Installed a brand new system in my “money pit” 1951 home- they have always been very helpful, upfront, responsive and reliable and offer fair pricing to boot. Easy answer is if you need help with your HVAC- hire these guys!