Reviews (18)
DO NOT get your equipment from this company. I have had issues with the system that came from this distributor since the first day I had it. On that day, they refused to give a new system and expected the installer to replace several parts in the system to finally get it to (apparently temporarily) work. The unit has stopped working numerous times and I am now being told it will be at least a week before the part will come in. At first it was 2-3 weeks until I pushed back. This company does not stand behind their products and will expect your family to sit in heat and then will only replace a part and not try to be helpful at all. I spent thousands of dollars to have my AC not work and continue to lose money with not wanting to warm the house up even more by cooking or running the dishwasher/washer/dryer. I was given the run around today and i’m over it.
Bought a Vacuum Pump Vp85 from them A little over a year ago now, called because it quit working 3 months before the warranty ran out, Twice I called and asked for Help on a repair and they never got back to me after telling me they would call fieldpiece and Have me bring it in, Now its past the warranty and fieldpiece wont warranty it... customer service isn't very high on They're list when its a small item. Really Sad Because I Bought most of my tools from them too.
Believable service. Fast very friendly and honest. William Russs Cyclone Mechanical.
I have been an HVAC tech for quite a while and Allied and hold their own against any supplier in town my point is you guys should give ruud a chance because it really is pretty good equipment and their service is pretty friendly and professional
Staff was friendly and professional, part needed not in stock.
If you're reading this pay attention - YOU CANT HAVE TRUCKS BRINGING DELIVERIES IN AND HAVE THEM SITTING ON DOCKS FOR HOURS. ESPECIALLY WHEN IT'S JUST A SMALL PARTIAL. 3+hrs - not cool!
Ruud need I say more
I get my parts for work here. Great place.
Fred is great, the whole staff is very courteous and helped me get everything needed in one visit, unlike other places, actually made sure everything was good to get the job done
Friendly, informed, fast service.
Helpful friendly staff always
Quick and knowledgeable service!
They did't have half of I needed. Will go to Virginia Air or RE Michel next time.
Best service around.
The place to go for Rheem/Ruud factory parts and equipment.
My new neighbors. Great staff. Always helpful. They get you in and out. No long waiting like at allot of HVAC supply houses
Sells Rudd and Fujitsu Mini Split equipment as well as duct work and other HVAC supplies. Great customer service.
Best for HVAC needs