Reviews (100)
Poor quality work, they don't stand by their work, and dishonest. Response to owners comment: My home is fairly new and you were hired by the builder to repair a leak in the AC line while the home was under warranty. You fixed the leak but as soon as the warranty was out the line leaked again. The builder refused to help so I called you to help me fix it. Your guy came out and told me the line didn't leak, even though it had very clearly leaked, and made up several bogus reasons why there was oily substance all over your repair. He said he was going to send somebody else out to look at it and they never came. I had to spend a lot of money to hire a proper company to fix your work. Let me reiterate that your company does poor quality work, you don't stand by your work, and you are dishonest.
I had some issues with my ac and asked them to come by for a tune up. They worked fast and did a great job. It turned out a part was getting toward the end of its life (which i thought would be the case as the ac is nearly 10 years old). The tech had the part on his truck and replaced it (with my permission) in 15 minutes so we didn't have a breakdown at an inconvenient time. They were also super friendly. Highly recommended!
Friendly and competent service. Very satisfied
I am not typically one to write negative reviews, or any reviews at all, but I have been very unimpressed with Method Air. We moved into a new townhome just over a year ago, and since then we have had to have our unit serviced 3 times, and the problem is still not fixed. Our technician has been very unresponsive when I asked for a summary of what has been happening. He kept saying he would email it to me, but after 2 weeks of asking for it with no reply from him I gave up. The last time they came out (1 month ago) they waived the service fee and covered the cost of the fan they replaced, which is the only reason I am giving 2 stars instead of 1. Our AC had gone out the week before that visit and the technician charged us $89 to tell us that it was our piano's fault for being in the wrong place, then after moving it the pipes froze again. Obviously not the solution. He then came and replaced the fan, which allowed our AC to work for a month (exactly) before freezing again. I don't understand why the solution cannot be found. I am only going through them again because our system is still under warranty. That is, if they will respond to my new request for a visit. *edit- 3/13/23 the issue was never resolved, it got cool enough outside that we no longer used our A/C. I hope it doesn’t occur again this coming summer.
I normally dont do reviews but in this case i had to express how pleased myself and my wife where with the service we received from Method Air and especially their technician Scott Erickson on repairing on furnace at the last minute with no notice, we came home from a vacation with no heat and very cold temperatures in our home ... . Scott came on very short notice and preformed the repairs in a very short amount of time and had the furnace running like brand new ! We can not express how pleased we are with the service we received from Scott and Method Air !
Would highly recommend this company and especially Scott who came out to fix my heater. He could have easily told me I needed a new furnace, but instead, he was honest and took the time to find the problem and fix it. Thank you Scott!
Would highly recommend this business and Scott in particular. He could have easily sold me a new heater, but instead, he was honest and knowledgeable and took the time to figure out the minor problem and fixed it. Thank you Scott!
Scott came all the way out to my home on short notice to fix my furnace. Was courteous, quick, professional, and answered all my questions. I will definitely be calling in the future if anything else pops up, and plan on bringing these guys in to finish my basement. Thank you Scott!
I am single retired woman 3 characteristics that make it imperative to have repair people they can trust Method air company is literally the best in the world Scott one of their magic men that work for this company has helped me for over 6 years He is so knowledgeable kind Patient communicates really well And some how is always there when I need him. I truly cannot recommend him and this company more Twelve million stars for the company and him And some for Darrius too He was excellent
Scott was speedy and awesome. Did a great job on our furnace tuneup.
We came home from a trip to a dead heating system. They were prompt, knowledgeable, professional and handled the repair in such a kind, gentle way. They were truly wonderful to work with, I highly recommend this company.
Scott was efficient and seemed to know what he was doing with his eyes closed! Had our problem fixed within minutes. I would definitely want him to work on any other issues we might have!
Awesome service! When setting the appointment, the guy was super friendly and helpful on the phone and was able to schedule next day. The guy who came out to fix my fireplace was professional, informative, and very kind and respectful towards me and all my kids! :) thank you!!
I'm impressed that this is my first time using Method Air Heating. I always needed a technician who would take the time to explain the issues and service done to a customer level. The technician is very experienced, and you can tell by the knowledge I've come to learn that the company overall is very professional. I recommend Method Air.
Method Air did a furnace tune up and check. Very friendly and competent technician. Gave me a review of the system performance, answered all my questions, and shared some ideas on how to optimize our home’s HVAC setup. Would definitely have them come back for future service.
Scott did a great job with the furnace tune up. He was fast and provided great insight on how to maintain our furnace. Method Air is great to work with.
Scott was amazing! He was easily contacted and followed up really quick with an appointment time, same day and was actually early to the appointment. Once here he was super quick with the diagnosis and had the new part on his truck. Overall it was an awesome experience dealing with Scott & Method Air. Thank you Fred! Thank you Scott! I was taken care of quickly and fair. 12/10 I will highly recommend Method Heating & Air. ~Joe
We had a fireplace tune-up and Darris did a fantastic job getting our fireplace in top running condition.
Another company wanted $1700 to replace the water pump that fed my boiler. I got a second opinion from this place and the guy figured out the motor in the pump had seized. He fixed it quickly and showed me how he fixed it when I asked. He charged me 1/10 of the other company for labor and my heat was back on.
The technician was awesome! Very friendly and professional, and provided me with good information to understand what he was doing. I highly recommend using them for any HVAC related services or installation.