Reviews (49)
I needed a new EVAP coil. Chris and his team provided a great service. The team replaced my busted coil with a new one in just a few hours. I later received a extended warranty via email on the new coil because they registered the coil on my behalf. Very courteous and professional. Thanks again Chris!
Prestige Air recently replaced our HVAC system. Excellent service and great crew. They accomplished a large amount of work in an extremely reasonable time frame. Very satisfied, job well done!!!! Clean up by us after they left was a bare minimum they were so thorough! Chris and Joanne were very helpful in finding us the best unit for our home. They help us arrange fast and easy financing. Highly recommend.
This is a great company! I would definitely use them again.
They were very professional and explained everything very well what they were going to do.
It seemed a bit humid in our house so we called Prestige Heating and Air to come check our AC unit out. Scott was great, very professional, talked me though everything he was doing. Going forward we'll be using Prestige Heating and Air for all of our temperature needs. Thank you Prestige and Scott, we're much more comfortable now!
Very knowledgeable and helpful. H
After no responses from 4 other companies, Chris immediately answered my call for “help”. He scheduled an appointment at my convenience, followed by emails and texts to confirm and remind me of the appointment date & time. He even texted when he was on the way to my home. Besides being one of the most personable repairman I’ve had in my home, he was also the most knowledgeable. He went to great lengths to explain the cause and resolution for the issue with my AC. He even used an app to send me pics since I’m unable to safely climb the attic stairs. I can’t say enough about how professional he was and how pleased I am to have found a reliable HVAC company here in Wylie. Crazy but I’m actually looking forward to my next maintenance checkup! Just received my first gold maintenance check and it was so worth it. Chris sent pictures during the checkup for both the outside unit and the component in the attic. Additionally, he alerted me of possible critters in the attic eating the insulation and I immediately called All Pest Management! Chris said he will return to repair the duct insulation when my critter issue has been resolved. I can’t say enough about my local Wylie support and care!
I had 3 technicians in total come out to assess our unit. Chris was timely, professional and answered every question. He is also the only one to come out of the attic with pictures to explain what he saw and why he suggested what he did. Would highly recommend.
Great service, honest and we will be using their service in the future.
Wonderful experience. These guys know their stuff and take the time to answer all your questions. They helped me most by laying out all my options, pros & cons to each, and walking me through the process. Professional quality work, at a great affordable price. Highly recommend Prestige Heating & Air!
Chris is a stand up guy! Very knowledgable, shows up on time, professional, pleasant to talk to, respectful of you and your home, resourceful, takes the time to explain, educate, and advise, quick to respond, leaves the works space as he found it. You get what you pay for with Prestige Heating and Cooling. Thank you Chris! Highly recommend!!
Extremely professional and explained clearly the process and why certain repairs were needed. Will certainly be a repeat customer.
Chris and his team are great! We’ve used them twice now and are always on time and professional. I trust him and his diagnosis and don’t feel like they take advantage of the situation. We’ve been seen same day for an emergency with our walk in. Would definitely recommend them and we will continue to use in the future!
Prestige was amazing. Chris was punctual, knowledgeable and all about good service. Prestige communicated well, worked with my schedule and made the possible stressful experience of replacing my AC easy.
Chris is very knowledgeable and has great customer service. He is always honest . I highly recommend his company.
Your markup on on products is crazy. You sold me 30 dollar capacitor for 300. Shame on you. I would never recommend to my friends.
Thank you so much to Craig and Prestige for helping us out in this horrible heat! Craig came by after business hours and quickly ordered a new unit so we were only hot for about 36 hours.
Chris was awesome to work with. It always feels good working with an honest technician. 100% satisfied!!
They were very professional. Responded when I contacted them. Let me know immediately that they would be later than they originally said and kept in touch so I would know when they should arrive. Communicated well the whole time they were there.
Prestige Heating and Air is responsive, the staff is friendly, and they provide honest service. I am a repeat customer and have been pleased each and every time I have called them for help. Thanks for providing excellent service!