Reviews (34)
Great company to do business with!
They were easy to contact, showed up promptly, and we're very thorough in completing the job. We talked throughout the process so I was informed of the progress. Very happy with their service and have been a long time customer.
C&R is amazing! Alan called before showing up. Showed exactly when he said he would. Was very friendly with my kids. Found problem, fixed problem! Explained everything! 1,000% recommend! Give him a call for all ur A/C needs!!
I have never been more impressed with a company than I am with C & R Heating and Air in Whitehouse , Texas this week. Alan was called at 10:00pm when our air stopped working. He came right over. He said our fan motor had gone out. (We only built our house 2 year ago so our equipment was under warranty) He put a temporary motor in that night because we have a disabled son that had surgery recently. He wanted to help. He then called me at 7:00am the next morning and said that he was trying to find us a new motor to replace but because of the supply chain issue it was on back order. Could be months. Alan didn’t just give up. He called around and found a complete inside system that was our brand and went and bought it. He then took the board and motor off of the new one that they bought (didn’t charge us for the equipment) and installed it in our system. He said his father said when the one they ordered for me came in they would just put it in the system they purchase and then would make their money back. I was blown away at his concern, care and commitment to helping us out when he didn’t have to. Alan…you the Man and your father is a Saint to us for what he did. If you want integrity….look no further. John Brent Bockmon.
I highly recommend C&R Service and Repair. They recently did a 2.5 ton gas/electric change out in my home. Eric was the lead tech and he made sure everything went as scheduled. I will be calling C&R next time I have any HVAC needs. Thank you C&R
I came home from work to a terribly hot house! After working 12 hours and having 3 more 12s coming up I need sleep!! I sent a message after 10 pm about my ac not working and was called within 15 minutes. While I was waiting I did some research and realized I might just have to reset my thermostat but did that while I was on the phone with Julie Templin, the office manager, and she talked me through some things and it turns out it WAS just as simple as that. She verified with me that I had airflow before we hung up and even sent a follow up text with more trouble shooting tips for my Nest thermostat… I am very impressed by the professionalism and friendliness she showed and by how quick the response time was! Even so late in the evening! I would definitely recommend them!
I highly recommend C&R service and Repair out of Whitehouse. So professional from the first call. Cody was very polite and knowledgeable. I appreciated the communication. He called right away to let me know how many calls he had ahead of me but assured me he would definitely be out to figure it out. And then called again to let me know he was on his way. Very well spoken, courteous, kind, and professional. It’s rare these days to see such good customer service but I can see why this company has a 5 star rating. 10/10 recommend if you are having hvac issues. The temp is already dropping in my house and I won’t be taking AC for granted ever again.
Alan blessed our family tonight. The temperature in the house had reached 86 by the time I got home from work. Alan came immediately on a Friday evening and repaired the system. Besides his skill and professionalism, it was clear that he genuinely cared about our family's well-being. He made life-long customers tonight. I recommend he and C&R for your A/C needs. Integrity all the way.
We had half the ductwork in the crawlspace replaced. The Templin’s are honest and fair in their business while exceptional at their craft. I believe I interacted with all of them at some point during the job. They weren’t the lowest bid, but the old adage, “you get what you pay for”, applies here. After an initial miscommunication and error on their part during install, they promptly made things right. 10/10 recommend this local business and will be using them again for our HVAC needs.
Robert, the owner, came out on a Saturday with about an hour's notice to quote me for the installation of a new system in July. He was easy to work with, professional, prompt, clear about expectations, and concerned about my family surviving the heat. He listened and answered my questions very respectfully. He immediately found issues with the existing system which no other company has ever mentioned or checked. To top it off, his quote and availability for installation was very competitive. 3 years later: I had to make a service call as our unit just wasn't keeping us comfortable all the sudden. They worked me in the same day I called. Allen and Josh were super friendly and very respectful. They quickly resolved the issue with the outside unit...Absolutely fantastic service. I can not more highly recommend C&R Service and Repair.
This established air conditioning business is a complete customer service company! We have requested repairs several times, and the response is always the same! Quick and courteous service. Robert, Cherie, and the staff are the best in the area.
10/10!!!
I cannot say enough good about these guys. I had gotten 2 or 3 estimates before I called them and Robert gave me the best estimate and I got the brand I wanted after researching-Daiken. Eric came out and explained everything in detail and he was friendly and knowledgeable. They came out and in less than a day installed my new HVAC system. EEric explained how I could do simple maintenance when I change my filter also. He answered all my questions and never seemed the least bit irritated,instead he seems to love his work.Robert was always available as well and helpful and kind. This is a top notch team and I am thankful God led me to them. PLEASE call them if you need HVAC WORK. YOU will be happy that you did. Thank you so much guys for a professional and caring attitude and impeccable work ethic.😊
After our A/C stopped blowing cold, I went down the list of HVAC repair shops on Google. At 7:30 on a Sunday morning, I was responded with dozens of answering services who had no idea when the technician could come to my home. One service that I see on tv all the time said they could have a guy out at 9 pm but I’d have to pay an extra $150 for after hours service. When I called C&R, I was greeted by the friendliest man who had his tech out here within 30 minutes. He was very kind and professional and had our AC blowing cold within another 10 minutes. The price was right and service was impeccable. These guys have a new customer for life.
When our HVAC system went out, we started asking friends which HVAC companies they prefer. Several of them sang the praises of C&R. So, we called them and I kid you not, our experience with C&R was shockingly good. They quoted us a great price, worked out an unbelievably generous payment plan for us, communicated clearly at every point in the process, and got us back up and running without a hitch. And they left our property left better than they found it. It would be hard for me to recommend them more highly. If your experience is half as good as mine, you will be thrilled that you called them.
C&R do a great job EVERYTIME! Allen is just the best there is. Commercial or residential, they can help you. They are honest and very responsive to calls.
I cannot say enough great things about this company. These are truly people of integrity and do amazing work. They will go above and beyond to get to the root of any problem. The compressor on our condenser unit (outside) just went out. The manufacturer was originally only going to cover the compressor. These guys went to bat for us with the manufacturer, and got the ENTIRE outside unit replaced (under warranty).
Prompt and moderately priced.
They are the best! Good, honest people who truly care. I would never use anyone else.
C & R goes above and beyond! They operate with honesty and integrity. I recommend them without hesitation.