Reviews (100)
The man lied to us requested services in full before even installing any or working on our system
Absolutely great customer service! Really take care of their customers.
This company does it right! Have used them over 10 years and have been very pleased with there service. Give them an Opportunity to please you!
David was very prompt and professional. He photographed everything he found and was very honest about his findings. Unfortunately, my unit air handler needs more work than any technician could address. He and I were able to come up with an amicable game plan and will definitely be doing more business.
I cannot recommend this company enough Brayden came out he was very professional and very helpful. He did a great job and was willing to even teach me a few things about AC work which I greatly appreciated!
David has been out twice now to repair our A/C. He is great. Salt of the Earth. Genuine and trustworthy. As a former small business owner, this is the type of employee you want to retain.
Daniel did a very thorough check-up on our air conditioning. And Brayden and David at a later services.
Very professional. Curtious and pleasant. Have used Polansky from the first day we bought this house in 2005.
Technician was on time and explained issue and resolved the problem quickly. Offered maintenance plan while on site and performed tune up on entire system. Was very courteous and knowledgeable.
Timely response and service, professional, and all at a great value/cost(s). Installed new HVAC system in 2022 and completed annual Heater maintenance/check 2/23. We appreciate their business!
Brayden is a wonderful technician, fixed my issue I had with my furnace, was very professional and a pleasure to have working in my home.
Brayden is very personable and provides thorough explanation of the problem and proposed solutions. He and is company put customer service at the forefront. We will definitely continue to use Polansky going forward!
I'm changing my review from one star to five, because the owner remedied the issue by refunding the service fee and had words with the technician that misdiagnosed my problem. Most importantly - Crystal is a huge asset to this company, give that girl a RAISE! She is worth every penny. :D
12/12/2022 - Just had my AC/Heat unit serviced. Really like using the Comfort Club option and will continue to use. Always have great service starting with appointment process through service delivery. Service Tech has been here several times and is always great - on time, friendly and knowledgeable. Highly recommended Polanski Heating and Air. Outstanding service and people.
Brayden came by this morning and provided absolutely fantastic service. He was polite and professional, explaining throughout what he was doing and why it was necessary to help fix our heater. We’d absolutely recommend using Brayden and Polansky in the future!
Brayden was great! On-time, professional and did what was needed efficiently and explained the issues in a way I could easily understand. 10/10 would recommend him for anyones HVAC needs!
Brayden was very professional and thoroughly explained everything that he did. Company was quick to schedule my maintenance, and had great communication when something came up and had to reschedule!
My air conditioning condenser shorted out this weekend. I made the call to Polansky’s at 7:30am Monday and they told me a tech would be out to look at it around noon. I got a call at around 8:30am that the tech was on the way. Brayden arrived shortly after the call and quickly diagnosed the issue and due to the age of the equipment and the refrigerant it is on he recommended replacement of the entire system. He outlined the different options for the units and explained everything with detail. He was very professional and even offered my wife and I two window units from their shop to keep the house cool until they could get out to install the new units. Now here is where this company gets an A+ in my mind. I have a home warranty through a company that I’m now finding is not one I would recommend. After getting the diagnosis and cost I called the warranty company to get approval on the cost that they would cover. They explained that I could not send them the quote or invoice, they would have to speak with the technician and have him explain the issue. Brayden had already left my house and so I called him to see if I could meet with him. He graciously offered to meet up at the end of his day to talk to the warranty company. I would also like to thank their dispatcher Crystal. She answered any and all of my questions and also helped me get the window units. I cannot recommend these guys enough for their professionalism. I would highly recommend Polansky’s for any HVAC work you need. I will try to update this review once everything is installed. Thank you again Brayden for going above and beyond for your customers!
Weve used Polansky on multiple occasions and are always pleased. They're responsive, professional, and fair priced
I have on older unit that Polansky has helped keep running. Braeden has been the best. He fixed my unit last year in 2021. I had to have the unit serviced agin in 2022. Turns out a part they used in 2021 failed. It was still under warranty so my AC was fixed with no service charge at all since the part was under warranty. I doubt any other company would be that honest.