Reviews (30)
The service was excellent, and the customer service was great very pleased with the work.
We've used P&E for almost two years now, not just for our personal residence but all of our rentals - They're quick to respond and fix most issues same day, and being in the rental business, this is so so important for us. They've also saved our personal house during freeze, we had a burst pipe and they responded quickly with their plumbing service.
We recently built a 2 story, 2300 sq ft home and our contractor put in one HVAC unit and did no zoning throughout the house. He assured us it would suffice. A few weeks after closing we found one HVAC unit was not going to work efficiently. We were dealing with the bottom floor staying really cold and the second floor very warm, our contractor instructed us to “close dampers in rooms not being used”, in order to get the bottom floor warm/warmer. Not acceptable in a brand new home!!! We were able to get P&E back out to look at our options. They informed us that the house should have been zoned. We then tried to contact our builder again about the issue and he would not respond. P&E reached out on our behalf and somehow got the issue resolved. They came back out within a very short time frame and zoned our home for us. I can’t imagine how our Texas summers would have been in our new home!! So thankful P&E went above and beyond to make things right. They provided good quality work and were a pleasure to do business with. Thank you Ronnie & P&E!!
Our business Lu and Home here in Waco hired P&E Mechanical to install HVAC systems in our retail furniture store. I can’t express how incredible their service has been. I typically am a customer who chooses a service solely on the price. I am so glad I chose to hire who I consider the best here in Waco, P&E Mechanical. The level of service and care I received from Dominic was invaluable. Ronnie, the project manager was knowledgeable, willing to help in any way he can, and has even popped by on the spot several times over the last year helping with little things that were covered under warranty. I’ll go ahead and also add, the price they quoted me was VERY competitive as well so it truly did feel like a huge win for us. I wouldn’t hire anyone else! Go with P&E! Thank you guys!
P&E is the best in Waco! I have used them for years for both AVAC, new installation, and plumbing services. They have a 24 hour on call service that is quick and fast. Their employees are always very respectful and helpful when they come out to my home! They are a local business I am happy to support and recommend!
Always there to assist. Thank you
I’ve used them on several issues and new systems there is nobody in the city of waco you can trust to handle your needs. I’ve been in construction for 20 years and used all different folks but i promise you, go with these guys you’ll never regret it. They have 24/7 service and better prices than anyone else
Awesome people in charge honest tradesman great quality and pricing very satisfied!
Drive threw China Spring on the morning of May 5 truck 36 and several other dangerous passed me on equipment on my right hand side threw an intersection and in the oncoming turn lane after it very dangerous and careless employees.
Great company, reasonably priced, very knowledgeable.
From beginning to end, my experience with Dominic and his team was exceptional. Their rates of installation were competitive with the market, and he worked to meet out needs by finding a unit which fit our budget and efficiency perimeters. They were prompt, courteous, thorough, and sincerely worked to educate me as the process evolved. I felt being a customer of theirs was a privilege rather than an inconvenience. I will be calling them when our next unit needs replacing!
I honestly can't say enough good things about this company. They came highly recommended from a member of our church. They came out knowing that we may need to replace the whole unit as ours was very old. I never once felt pressured to replace the whole system. He stated he could replace fluids and get it going just right. With our unit being so old we made the decision ourselves to have them replace before summer hit. We were given an honest and fair quote for a new system and duct cleaning. They also added a new vent in my " office" . The crew that came out were respectful and courteous. They arrived on time and worked hard all day, even sweeping my floors after they were done to make sure they left no mess behind. I will always recommend this company to anyone and everyone. Our system is running fantastic. Our house feels so much better and the air is crisp and clean. So thankful for this company!
Amazing service! They really went above and beyond to help us and give us the best service for our money! I highly recommend them for any services you need. They will take care of you, 100%, honest/transparent, and reliable. They are my new hvac service company! Thank you!!!
Wonderful experience with P&E Mechanical. Great Value and Great Service. I would definitely recommend them to anyone who needs HVAC Service.
Highly recommend P&E. Dominic was our tech and he did a wonderful job!. Extremely knowledgeable and friendly. Thanks!
On Jan 3rd 2020 P&E came out and replace both inside and outside AC unit at my salon, (Stylus & Co ) All is working perfectly. I was so impress with the level of service they provided. They worked in two separate areas of the salon. One being our break room and area with a back drop wall covered with artificial boxwood greenery. They removed some of the greenery to get to piping needed for installation and carefully re applied all back as it was. Left both areas completely as they found them before any work began. I have been in business 31 years and 9 times out of 10 this is not the case. Thank you P& E for your impressive customer service. Mary Gonzales
Everyone makes mistakes. The owner reached out to me and made it right. We decided to give them our business. We haven't had the service completed yet but will soon. I will update and rewrite my review afterwards. We were having issues with cold and hot spots in our house. I called P&E Mechanical and scheduled for them to come out and see what was needed to correct. They can out and showed up on time. The technician inform me that my HVAC system had no dampers. He said he would submit the sizes to his boss and they would send me a quote. I gave it 72 hours and still hadn't heard anything. I called and requested a timeline and also asked about an extra layer of insulation. The receptionist said that he was working on it and should get it to me soon. I call back 2 more times last week on different days with no response or quote. Well it has now been over a week and I gave up. I called another company.
It was willing to give an opportunity to get the chance for a great future as a team and become a leader in a small growing up coming company. I would be honored to show the team what Im capable of with the knowledge that was given
These guys were great to work with. We have a lot of work being done at our house. I was dragging my feet on their estimate while other work was being done. These guys called me every so often to ask about the estimate and the work, they did not hassle me or pressure me at all. They were always very pleasant and easy to work with. When it came time to do the work I hardly knew the guys were in my home working. I will use these guy again if I ever need more work.
Professional, fair, would feel confident recording p and e for your residential or commercial ac service needs.