Reviews (100)
Mitch did a great job. He was able to fit us in on a weekend, was responsive, on time, and got our A/C running same day at a fraction of the cost of other companies.
John Cannon from Danco Comfort Services was great. He quickly diagnosed what the problem was ( another AC repair co couldn’t figure it out ?) &, promptly fixed the unit. I would highly recommend this business.
Very professional and knowledgeable. Replaced a HVAC system.
Will definitely be calling them again for any services needed. Very professional our tech Robert Westmoreland answered each question I had and took time to explain answer in a way I would understand! Showed me what he was doing and why he was doing it. Very knowledgeable! The problems he found gave me solution choices and explained prices, and explained how it could affect my unit if not attened to. Was not pushy about up selling or anything! Best service I have ever had in a home maintenence need! Will definitely be referring to anyone one who asks.
Nice polite and got the job done. Too bad I have to wait till Sept to get my duct work evaluated.
John was amazing! Very informative, nice, trustworthy, honest, quick and super professional. Thank you so much!
Danco was very helpful from the folks whom we spoke over the phone ( Jessica, Loreal apologies if I did not get the name right) to the dispatcher, Abel for facilitating for this current job that we felt was hopeless due to time constraint and most especially to our technician Mitchell who came out to provide the service. It was very re assuring to have a skillled, pleasant technician like Mitchell. He texted to let us know he was on his way and took his time and did a very thorough job. He explained exactly what he was doing. Have not seen this great level of customer service in ages. The company is well organized, shows up on the agreed time. Never makes false promises but shows accurate work output.
Robert was very professional and mission focused during the installation process. He did an excellent job aesthetically and cleaned his work areas completely when done.
Techs were awesome and did everything as they are suppose to do.
Danco comes through again. Our upstairs AC went out in the evening during this sweltering heat, and Danco was out the next day to start their careful diagnostics and problem solving. Thank you Danco!
John Cannon with Danco was excellent! The service window was 1-5pm and he came right around 1. Since our AC had been out for over 24 hours (in 100+ degree summer weather!), every minute mattered. He diagnosed the problem within a few minutes of inspection. AC was up and running within 5 minutes. He was professional, friendly, and communicative. We are now members with Danco. I highly recommend their services!
Robertson was awesome. Professional and polite. A true jewel. Give him a raise. Definitely a keeper.
Awesome technician, Robt. Westmoreland. Patient with us senior customers. Not just a good listener, but educated us on the sophistication of the Trane system. Helped me set up the app in my phone for easier control and reassurance while traveling. Explained and showed the problem … carefully labeled the circuit breakers, double checked to assure optimization.He detailed the service checks done and itemized repair costs before proceeding with our approval.
The technician was very professional and prompt with his arrival and work. We are very pleased with the service that was provided. Highly recommend Danco.
Longtime customer 15 years). New unit purchased 3 years ago. Since then the capacitor was replaced. Then the coil had a defect and was replaced. When we mentioned our frustration with two major repairs in an essentially new unit the first two years we were told we should talk to Trane about it. No offer to advocate for us despite selling us the system. The unit quit working again and this time we were told the previously cracked coil allowed coolant to leak onto the wiring and eventually this corroded the wiring harness and cause a possible short in the blower. Trane was unable or unresponsive to sending us the parts we required and that left us without air or heat 4+ months. I’m sure Danco did what they could to secure the part but communicated poorly with us about the part status. Numerous unreturned calls. The service technicians have all been great and seem very polite and knowledgeable but the whole experience has been very frustrating. Not sure I would buy another Trane product based on my experience.
John Cannon was very professional. He quickly diagnosed the issue and let me know what repair cost would be. I am very satisfied with the work he performed. Thanks.
The 2 Men (Bo and his Assistant) did a very clean and thourough installation of a new AC/Heating System for our home. I found these two men to be very dependable and would highly recommend them for any job. I have some issues with the performance of the system but it has NOTHING to do with the installers. I have contacted Anthony and made him aware of my issues. Bill Gerick
The technician (Logan) was great to work with and very professional.
Mitchel Brown did our service today and solved a recurring issue of our system losing the program time. Mitchel was so thorough and professional-- we are grateful for Danco's strong commitment to customer service.
Mitch did a great job and explained conditions of our system quite well.