Reviews (54)
The tech showed up when they said they were going to. They identified the problem quickly, were able to solve it quickly. He gave me some tips for maintenance and what to do if we ran into the drainage problem we again to keep the house cool until they could get out to fix it. Highly recommend them.
All Pro A/C and Heating is amazing. They keep in great communication with you every step of the way. As soon as you make the phone call till after the job is complete they will always keep you updated. Yesterday, our outside unit had stopped working and I made the phone call and they were at our home within a few hours. Jeff was the technician that came out and he was amazing and very friendly and knowledgeable. I can stress enough how professional All Pro A/C and Heating is. Thank y'all for all that you do.
These guys did a great job replacing our unit. They were honest, straightforward, got us taken care of quickly and affordably.
All I can say is WOW ! All-Pro is the only AC company I will ever trust. After calling them I got a same day appointment actually within 2 hours - The service tech was very polite and professional- he asked me about my problem, quickly diagnosed and repaired my heat pump in under an hour. My system is now running much more efficiently and my house is staying warm at night with no weird smells. Thank You guys. You Are The Best! I Highly Recommend this company for all of your In home climate needs. Alan S -Harker Heights
I called 2 other companies out to find a problem that I had with very low pressure blowing from all of my vents; AllPro was the only one who found the main problem within my fan motor and fixed it in 20 minutes. The others wanted to do a whole house vent cleaning which I knew had just been done 6 months prior and was very sure that wasn't the problem. AllPro AC was very professional, quick and honest, Johnny spent about 40 minutes locating the real problem and had it repaired 20 minutes later. I'm so thankful to see that there are still reputable service companies in Waco! Johnny did a great job at a Very reasonable price - AllPro has my business for life. Great Job. Great Company! Thank you so much Richard G. Waco,TX.
A very nice employee named Nico Oliver entered my home with the brightest eyes and biggest smile. He professionally introduced himself and his company. He was very skilled at explaining what he was doing as he worked. Such a great pleasure to meet such a virtuous and knowledgeable person. Give him a bonus!!
This group is awful. Spent $100 trying to fix an intermittent issue and they drained the coolant out saying it was over pressure, then wanted $1K to tear the unit apart to fix the issue because now the unit didn't cool at all. Turns out that one of the filters was installed backwards and the unit was icing up. Ran without the filter to clear the ice and reinstalled filter properly. Had to pay someone else to refill my refrigerant since it was way under pressurized even after I fixed the icing issue. On top of all of this, Johnny lied to my wife about several unnecessary services and 'code violations'. Never again!
After talking to them. I was wrong about this company. They are great. Sent out man. And we got things going.
Johnny came out to do a first time service on my a/c, which had not had any issues in 4 years on newer house. Told me to put in a fresh air filter where there had been none and made a few adjustments, including damper. Within a week after filter install my house turned swampy and within 2 weeks it was covered in mold inside. Three other a/c techs stated that filter should never have been installed due to the type of system and insulation I have. Called to inform Johnny and he couldn't have cared less, said he was not responsible for this at all. I now have a $10K mold cleaning and remediation project in process not covered by insurance, not to mention the 20+ garbage bags of moldy belongings in the trash. Do yourself a favor and skip this guy, use anyone else.
Honest shop, and super fair pricing.
So thankful for this company and their service! AC went out and in these Texas heat waves, it’s unbearable. They got Jeff out there the next morning. Not only was he great at explaining the issues, he is a creative problem solver! They are fair with their pricing, kind people, and easy to work with!
I don't know much about them I was just asking them some questions on different air conditioners
Very Professional and Efficient
Took 2 weeks for them to call me now they won't stop calling.
This is my first hand experience with dealing with All Pro A/C and Heating. The receptionist who answered the phone when I called was very helpful and respectful. She gave me a precise time when a technician was going to come out to my house. Jeff called me the next day during the time frame that the receptionist gave me. He informed me that he was 10-15 minutes away from my house. Jeff was very professional and, yes he was wearing a mask. He told me what the problem was. My HVAC unit needed more freon and a capacitor. He refilled the unit was more freon and replaced the capacitor. Overall I am very happy with the services of this company. I highly recommend them over their competitors. They were far cheaper and worth every penny that I spent with them. Jacobs and Cathey overcharged me for a capacitor on last year. My bill from Jacobs and Cathey just to change the capacitor only and nothing else was $285. My bill from All Pro A/C and Heating was $157.84, which included the service charge, adding freon, and replacing the capacitor. So if you are looking for a good HVAC business that will not rip you off All Pro A/C and Heating is the one that I recommend here in the Waco area.
I'm so happy that I called All Pro A/C and Heating, Chris talked me through every step,and the price was right 😃🤗
My heater was not working and it was really cold, I called All Pro about 8:30 in the morning, they were there within 3 hours, had the heater going in less than an hour for a very reasonable price. I will definitely use All Pro in the future.
Mr. Jeff was great and explained everything that was going on with our heater super well. Called the company at 945 and he was here by 11 o’clock to look at our unit! Super satisfied with the service, will definitely use again.
Tech checked my unit -informed me on what needs to be cleaned in the future and the price . Have not had any problems since then.
Excellent service from these great people. Highly recommend them for your heating and air conditioning needs