Reviews (100)
Serviceman was knowledgeable, honest with what found, and polite. The crew worked so hard and never stopped until job was done. I appreciate all of the workers! Thanks!
They did an excellent job of not only getting my air conditioner back running but also showing me some simple checks that I can do in the future.
Very friendly, professional, came when they said they would, fair price and and fixed the problem.
My A/C stopped working and in this heat we needed it fixed soon. I called the company and they were able to get someone same day. Jake was on time, professional and answered all my questions. He was able to get our A/C running in no time. Amazing customer service and very knowledgeable would definitely use them in the future!
These guys are top notch. They came out the same I called and Jeff was very knowledgeable. He got my system up and running in no time. I will definitely use them every time!
Just completed the service. Overall extremely professional. Waiting to see how the unit runs after the service.
Technician was honest about the repairs and did them quickly.
Northpoint is a great company! Very responsive, nice, and genuine. Yancy is my go to guy. He proved himself to be trust worthy when I was being taken advantage of by another AC company. I will forever trust him. Ask for Yancy!
Amazing, fast, and very high value customer service!!! Thank you Jeff
I called at 8a on a Monday, was 3rd in line, tech was at my house by 8:20a (was expecting ~10a) and AC was working again by 8:35a (failed capacitor) call service and tech were both great to work with, strongly recommend
During a string of 100 degree days the A/C in our rental home (occupied by our daughter) stopped cooling. I called North Point first thing the morning after it quit. Within hours they had a tech on-site. He checked the entire system, diagnosed the problem and corrected the issue at a fair price in about an hour after arriving. My daughter, her family and I thank you!
Great company with awesome technicians. Very honest and straight forward. Timely response on all service calls placed.
Honest and trustworthy company.
Prompt, courteous service. Appreciate their communication as well.
I have been using this Northpoint air for over 20 Years. All experiences have been exceptional.
Been using them for many years, they are always professional and very knowledgeable - and go the extra mile to be sure that you have a working a/c, even if they have to force it to run until the part is in. Thank goodness! After horrible experience with a 5 star company i tried a lennox recommended company. I could not be more happy with northpoint. Yancey is amazing and so very trustworthy anf helpful. It is obvious he is an expert at Lennox - especially compared to the other many technicians.
Great first impression. Very professional and knowledgeable
As always, North Point Air Conditioning and Heating did a phenomenal job. Their prices can't be beat, customer service is amazing. Same day service. Would highly recommend!
We've used North Point AC for a long time both personally and at our business. They always treat us fairly and provide professional quality products and support. I definitely recommend them for your HVAC needs.
Very prompt and professional. Clean work and helped with warranty. Highly recommend.