Reviews (33)
I fixed my screen and the guy that gave me the service was really nice, he finished after just 10 min. It’s quite fast !
I would not recommend this company. When they installed the system over a year ago. The installer told me he had being doing this for over 10 years. They messed up my roof. I recently found out they Installed the wrong type of vent causing problems with my furnace. I found out when they were supposed to convert it from natural gas to propane. They didn't complete the conversion. Half the guys that came out here were not certified. They had to call there boss to work on the system. The last guy that was here was supposed to show me the work he did , instead when he finished. He jumped in his van and drove off.
Robert was on time and provided excellent service.
So impressed with the customer service and ethic this company offers. Robert is phenomenal and very genuine and sincere. He is very helpful and makes sure I understand all the recommendations and service being performed, he has even called months after service to check on my satisfaction and remembers our names and the work performed. I am truly impressed thank you Robert
Great company
Robert Johnson came to check out our ac unit today. He was very thorough and professional! I would definitely recommend this company and Robert!
Beware of A#1’s shady business practices I called A#1 Air because the blower in my AC unit stopped working on a very hot July day in Houston. The tech showed up and determined that the transformer (aka. Clutch) was not working. The tech called in to ask his supervisor what to do. They claimed that blowers with transformers had been discontinued by the manufacturer, and that the transformers were not available, so I had to replace the entire blower for a cost of $4000. At this point, I looked online and saw that the next generation of Lennox AC had parts compatible with my existing unit, but A#1 Air said they would not install the next generation parts in my unit. It was replacement of the whole blower or nothing. Again I looked online, and saw that the transformer needed for the repair was not discontinued as they claimed, but it was actually available in a local store. To which they said, that they would not install parts store-bough. It had to come from their warehouse at their price or nothing. In the end, I had to dismiss them and call a local AC worker, who fixed the problem for $100. I will not be calling A#1 Air ever again. As I see it, they tried to take advantage of me in a moment of need, by lying about the availability of parts and possible alternatives. Be very weary if you decide to hire them!!
This company provided the worst air conditioning install service my wife and I have ever experienced. Their promised schedule was not kept multiple times and a promised refund was not honored.
Robert Johnson was our technician and he could not have been more helpful. Not only did he take his time explaining how best to service our central air unit, but he listened to our concerns and addressed all our issues. I would highly recommend this A/C company for any and all your air con needs!
Great Company fast Service!
Repair was timely and technician was knowledgeable!
checked my furnace fan and wanted to charge me $1200 for a electronic module. I bought it for $100 at amazon. 1200% markup is excessive.
My Technician was awesome! His name is Robert Johnson, he provided a very clear and concise assessment of the cooling problem we had in our home. His attention to detail and commitment to his work was commendable. I highly recommend his services
Very Satisfied. Comfort Tech Robert Johnson done an outstanding job for us.
A great service, excellent company. Robert was so knowledgeable, very friendly. We appreciate his help
Robert Johnson did a great job with us today! Fixed our issue and was kind and very helpful explaining things to me. Would recommend him for sure!
Robert Johnson came out to my home almost immediately after contacting A#1Air Houston and patiently analyzed all of the issues with my 21 year old Central Air Conditioning system. He gave me various options to choose from and had our AC system working immediately. I highly recommend this company to anyone that needs HVAC repairs or even a new system.
Terrible!!! After having my appointment set and sitting waiting in my house for 4 hours they never showed up!!! I confirmed my appointment by phone 3 times. Than they told me that the technician came but I didn't answer the door!!!! I have been waiting in my house all afternoon and nobody rang my door bell or knocked!!! Absolutely terrible!!!
Robert was very professional and helpful with getting my a/c up and running. Great company. Will definitely use them in the future.
Glad I won't be spending another night sweating thanks to Sean H! Great customer service.