Reviews (100)
Jordan came out on a Saturday. His customer service skills get a BIG 10 score. Also, he explained everything he was doing on our A/C unit. He got our unit up and running very quickly. Showed us the temperature coming out of our vents which was excellent. Trustworthy and very dependable! Strongly recommend Gentry!
Very quick response and fast resolution. Very professional and friendly. Will definitely use again and refer to others needing HVAC repairs.
Highly recommend. Very professional and fair price.
Always on time, professional and very competitive pricing. They make sure to check if any components are still under warranty to save you money. They will continue to be my go-to A/C repair company.
The guys were very professional and worked hard to find where my line was leaking. Ended up being in the wall and did a great job fixing it for us.
Great job identifying and fixing A/C problem. Courteous, professional. It’s July in Texas but they responded promptly and I sure appreciate it. Thanks Jacob!
Jordan arrive right on time and resolved my issue completely. He took the time to explain the work he completed and gave me some tips to improve the longevity of all of my units. Professional, thorough and courteous - all around great experience. I’ve used Gentry for a couple of service calls and an installation and in each case they exceeded expectations. They’ve earned my business and will be my go-to as long as I live in this area.
Jordan was amazing, he arrived on time and was very professional. He provided excellent service and was very knowledgeable. My dog absolutely loved him. We were very pleased with the service and already referred Gentry to friends and neighbors. We will definitely call them out for our winter service.
The most painless experience I’ve ever had with any home repair. Brandon came out and arrived on time and had an amazing, honest attitude. He quoted me exactly what I was asking for and broke down the scope of work very simply. The crew arrived exactly at 8 and finished at 2, all were incredibly friendly and did a phenomenal job. Stop looking, hit these guys up!
I love this company! They are honest and take wonderful care of our two units and even let us know what to expect in the future and how to care for our system with the crazy Texas weather.
Highly recommend them great customer service
Awesome service. Highly recommend
Great service! Our technician Jordan was very friendly and knowledgeable.
Professional service and advice! I know I can always trust our technician Jordan and Gentry Air.
Jordan came out to check on our noisy AC. He found the issue fast and fixed it as well as checking out the rest of the system. Very professional, nice, and reasonably priced.
Had a great first experience with Jordan at Gentry. He explained everything in a way that I could understand and seemed very knowledgeable. Will be scheduling my next AC checks with you!
They know what they are doing and performed the install of the coils, plenum, and condenser quietly and quickly. The team is very professional and very kind. I recommend you use them.
Jordan was fantastic!!! Wow! I am so impressed!!!
As good as it gets. He arrived early and waited until appt time so as not to wake anybody too early. Went over what is occurring, costs and gave me well explained options (pay more today for longer lasting repair or pay way less for “bandaid” fix that will likely need to be repeated every couple of years). There was no attempt to up sell me, just straight forward options. Side note…he took great care to not get my house and flooring dirty. Much appreciated.
Second time using Gentry, second positive experience. Jordan was extremely polite and professional, and allowed me to tag along with him to see what was going with our system as he fixed it. He also spoke very highly about Gentry and how well they take care of their people. Mahalo Jordan!