Reviews (100)
I needed to put AC in my 1300sf shop and contacted this company. I am so glad I did. Not only that they are very fair with their prices but the quality of work and the level of customer service care is honestly top notch. I have never experienced this level of customer service with any other company until I met the owner and his crew of stay cool air. If you need AC and want someone who will NOT upsell you on bunch of stuff and provide highest quality of work and service look no further. Call them and you will not be disappointed. Very happy customer here….
Explained everything very well and got the condensate pump installed and it is working well. Showed up and had to ask us for a ladder, then asked if we had a pipe cutter which of course we didn't. I'm disabled and tough for me to go outside and look at things and wife in meeting when he was done. When we did go outside to look at things the hole he put up high for the copper hose to come out of house their is no caulking around it so a big hole for things to go in to attic.
Just called for the summer tuneup just over $100 they opened the door of Where the unit is looked at it didn't inspect wires didn't even notice the halo UV light was out didn't check cooling levels or pressure everything the package said they would do they probably did about half maybe it took them about 10 minutes and they were gone.
Waldy, was very friendly and knowledgeable, he promptly fixed the issue and he check both the hvac system outside and inside to ensure it was working correctly. Overall, it was a great experience! Thanks !
Waldy was very friendly, professional and provided excellent service. I would call Stay Cool again anytime.
I called several places before landing on this AMAZING AC company! I was relieved when they were able to fill me in on the same day. Toni came out and immediately knew what the problem was. He was professional and swift. I will call them again!!
Very responsive, professional. They came out on short notice and did a great job on installation. They made time for me even though they were very busy!
I called Stay Cool at a very stressful time with a broken AC in the peak of summer heat and they were very nice and helpful. The nicest and kindest professional, Waldy P. was dispatched to us and he was able to get our AC cooling down with 30mins. You have no idea how much we appreciate you, Waldy. Thank you for coming to our aid so promptly! Keep up the great work!
The whole company was fare thoughtful, caring, professional. They even went out of their way to accommodate us over the weekend lending us a cooling system. I would recommend them to anyone and I will be utilizing their services for spring and fall check ups
Living in Hawaii, we needed a dependable company to service our rental house in Texas. We are very happy with the service!!!
Great customer service, always on hand when you need them. They finished our project on time and on budget.
Amazing customer service, totally recommend their services.
I would highly recommend using Stay Cool. Tony Navarro and his team provided excellent service and communication and a very timely repair. Definitely A class operation!
Geofrey was on time, explained all the issues and recommendations and very professional. Will definitely use again.
In 4 hours they took out the old system and installed new AC system. Profession, friendly and clean. I was getting ready to be out of town for 2 weeks and Tony and his team made it happen. Needed a new reliable system for my family. Highly recommended! Good people!
Got 2 mini splits installed today. Met with them a week ago to get a quote and they were the most cost effective and explained the process to me very well. When I had questions, Jessica answered them quickly and in detail. When they came out they installed copper wiring, 2 ducts, and everything for WAY less than other companies (around 6K). So glad I went with them. I recommend them for everything AC now and I may have them come back in a few months to get my mother in law a mini split.
The company answered when I called for them to assess my mother's AC when it stopped working. Scheduling the appointment was easy. The technician was very helpful. He was on time and proficient. I appreciated that he was knowledgeable and transparent with the issues and solutions. I would definitely recommend the company to others.
Everyone was great. Quick and efficient service and reasonable pricing. Would highly recommend for all cooling services.
Geofrey was very patient and informative about my AC. He was very knowledgeable, honest, and answered all my questions. I’d definitely use them again.
I recently built my mothers house from the ground up. As the GC I dealt with everyone from trash clean up to all the trades and everything I’m between. The electrician did not keep his schedule, the plumber took off with my money, but STAY COOL was the only one who kept 100% of their word. They were actually waiting on me. I would recommend them to anyone. I am building my house in Lytle Tx and I will 100% have them as my choice for the ac. Keep up the good work