Reviews (100)
Amazing Service! Scheduling was easy with Marina... The technician Daniel was very detailed and friendly. I recommend the maintaince special they are running now, especially with our texas heat!!! Reliable... trustworthy...Friendly and Thorough
Service diagnostic service was great, however I was not given 10% for Senior Discount. I was called back by another service repairman and he told me he would call back. To see what he could do to correct the problem, never did !
Our A/C went out yesterday, and after waiting on our original contractor who no showed us (Airtron 😡) , Service First Showed up in 30 mins ! Sebastian was able to diagnose the problem efficiently !! He had all the parts he needed on his truck and was able to fix us up right away. He installed a hard start kit to ease the strain on the unit too. He was done right at an hour. Excellent service, would recommend to anyone needing an A/C company. Sebastian was awesome and so professional ! 5 stars and 10/10 service!!
This company saved us big time. Our AC went out in the middle of night before our sons birthday party we were expecting 30+ people at 11am and it was 86 degrees in our house. I called at 8am and they were out and had it fixed by 10:30, 30 minutes before the party started. They did an amazing job and were so quick on a Sunday.
Took care of the issue. Unfortunately did a terrible job communicating about all the charges. Sent a bill to a wrong email and back charged it anyways after I approved of the invoice #2 I actually received. I was billed for an hour and half of that was the guy driving to our place of business and the other half was him telling us nothing could be done that day. Customer service was extremely terrible and offered to just resend the invoices when that was not even the issue. We approved an invoice that didn’t even include the rest of what they were charging, and that additional charge was for physically driving to us and not doing anything.
Technicians know what they are doing very respectful to property and to me and the technicians were extremely timely got my AC up and running extremely fast a great company to go with for any AC repairs
Daniel was very professional and came on time. Explained everything he did and was also very friendly! Great price for the work done!
James made and kept his appointment in Rockport when others were "no shows". He and his helper got to work right away. He quickly diagnosed an instilation error and fixed it. The charges were reasonable. I will use him again and recommend him to my friends who need any HVAC work.
13k and several repairs later my system is out again. The warranty is a joke because they won’t honor it unless you hire an attorney. Find another company
Nick was professional, experienced and knowledgeable technician. We will definitely use services in the future.
I've worked with plenty of appliance repair shops over the years, but the service that Service First AC provides is just unmatched. Whatever you need repaired, they can DEFINITELY provide.
Daniel was prompt very courteous and helpful. I highly recommend using Service First for all your HVAC needs
Service First can't be beat. I've been a customer for a few years now, no other AC repair place can match the value and professionalism that Service First has. Thank you Jack!
Out of all the local AC repair places in San Antonio, Service First has consistently given me the best service. I've had them install and repair my AC several times, and they never fail to disappoint.
Exceptional service. My AC broke on a weekend but SF sent out a technician immediately – within an hour, my AC was blowing cold air again!
On time, Rolando is professional and knowledgeable. Received a promo for an excellent price for service. Will return as a customer
After my AC blew out, I called Service First to set up a time to get it fixed, and they went above + beyond to ensure my AC not only was up and running, but ensured it stays that way moving forward! Love these guys
Great guy, friendly and very professional. Helps you understand the problem. Highly recommend.
There are many ac repair companies in San Antonio but none are as professional and fair in price as Service First.
Our ac turned off randomly in the middle of the day, and they answers our call quickly and came within 40 mins. Daniel was very respectful and honest with the work. It wasn’t super crazy expensive either. Worth the price with the quality customer service. Will definitely call the company back for more assistance with any issues that may come up again with our ac. Even with calling the customer service they were super honest and helpful.