Reviews (100)
I agree with all the excellent reviews for Quality Star Services, particularly those that mention Aaron's HVAC expertise and his overall professionalism and demeanor----he truly exceeds all expectations. After having dealt with questionable HVAC businesses providing excessive quotes for unnecessary repairs, Aaron was able to get my AC cooling again for a very reasonable price. I only wish I had known about Quality Star Services sooner. Trust the amazing reviews---they are true! I very highly recommend this business.
Aaron was awesome! He diagnosed our issue and fixed it with a simple solution. We are grateful for a business with integrity!
Aaron is very professional and honest. We trust him completely. Aaron went out of his way to go get the part we needed right before the place closed so we didn’t have to be in a cold house. Aaron went beyond our expectation.
Awesome Aaron! Looking forward for future services and semi-annual work. Thanks.
I called last Monday for routine A/C service, blowing out the drain line specifically. Dorothy who answered the phone seemed very nice, and to want my business. We set an appointment for last Friday between 4 and 6. At 4:15 I called to make sure all was in order, but had to leave a voicemail. I left another at 6, both times wanting a call back. Bottom line, nobody ever showed and nobody ever called back. That was a week ago and still no word.
Aaron is an impressive person to work with. In addition to clearly knowing his trade, his attitude and service orientation are beyond almost anything I’ve ever experienced. I would strongly recommend his services to anyone in need of HVAC work.
Complete outdoor/indoor install of a new central AC system including additional return air vents installation and re-ducting to improve system operation.
Excelente customer care, service, and professionalism. So Grateful I found this company! I will continue to use and refer their services. I love this company!
Absolutely incredible company. Even Britt l before my appointment they tried to help me troubleshoot the issue myself over text. Ultimately had to have the technician come out and he was able to give me straight, honest answers and didn't try to force me into anything that I didn't need or want. Very highly recommend this company!!!!!
Aaron was fantastic! Very professional, knowledgeable, and kind. He took the time to explain how to adjust our thermostats to most efficiently cool out home. It’ll save us a lot of money! Couldn’t recommend them enough!
Quality Star Services worked on our ACs. They listened to our concerns and were very helpful Aaron and crew are very friendly and took the time to explain what will work best for our rental property. The best part is that they fill out all the necessary forms for us to get our CPS rebate. I highly recommend them.
They are absolutely wonderful! Always get it right! Aron knew within a few minutes what the issue was and it’s cooling so nicely now! We are so thankful to have someone we trust!
We appreciate Aaron for coming quickly to resolve our AC issues. Our AC went out during 100⁰ weather. He was very helpful in explaining what choices we had. He did a great job of addressing hidden issues and getting us taken care of in a timely manner.
Arrived on scheduled n installed a new furnace, coil n new outside unit. Very efficient n cleaned area after they were finished
The technician (Aaron) was very polite and professional during the entire visit. All work being done was explained well and took the time and care to make sure a thorough job was done. Military friendly too! Only reason 4 stars instead of 5 is because the time window was missed and I had to reach out for updates. Still saw me same day which in 105 degree heat was crucial!
Aaron and Ray did a wonderful job installing our new AC and new ductingv and vents. Aaron took his time evaluating and making sure everything was correct. I am very pleased with the quality of work and professionalism. Thank you
My A/C suddenly stopped unfortunately. I had planned to have someone come out and repair it the following day, but Aaron (Woody) so kindly made it a point to come by to check it out and get everything squared away. I can’t express my appreciation enough, as he was on the complete other side of town, it was getting a little bit later in the afternoon, and he still got to my home on time and ultimately got everything resolved. He was incredibly knowledgeable and walked me through his processes while providing clear explanations. He was very thorough and didn’t rush, unlike other companies I’ve had that experience with. Overall, a wonderful experience! My home feels amazing now and I would absolutely recommend their services to anyone!
I had been experiencing some troubles with my AC, it was not cooling well. Aaron, the technician arrived and diagnosed the issue very quickly. I appreciated the options provided to remedy my issue. In a matter of no time, my AC was up and cooling perfectly! Honest work and efficient solutions! Would highly recommend.
One of the things I most appreciate is that Aaron gives you options and enough information to make a decision that you’re happy with (repair/fix with this or that).
QualityStar has always provided us with exceptional service. Aaron and team go above and beyond to ensure our systems are functioning well.