Reviews (32)
I needed maintenance for my AC unit. I called them because a friend recommended them. The technician was on time, professional and knowledgeable. Best HVAC local company. I will use them for my future maintenance.
Great work, quick and efficient… recommend Neudes!
Super responsive, arrived on time, quoted charge was same as final charge, very professional, easy to schedule. Work was done quickly and efficiently! Will use them again.
Very nice people. Very competent. Same day service.
I am pleased with the service received, Neudes was knowledgeable and professional. He solved the problem I had with my AC and at a very reasonable price. I defenetly recommend this company to anyone. Thank you for your help.
Design was great to work with during our system replacement. Corresponding was easy. Via text or phone. On time for all appointments. The owner is very kind and easy to work with.
Knowledgable technician arrived at the scheduled time. Was efficient and had the parts needed to diagnose the problem and make needed repairs. I am very satisfied with the service provided.
Technition did not show up for scheduled time between 10 and 2. That was confirmed by text message only. Called office around 3 pm and Lucy stated that the time was wrong it was 11 and 3. She also stated technition would be after 5 pm. While on the phone it was stated she text the original times and she argued and hung up the phone and refused to answer the phone after. Tech never showed.the company response is incorrect. Not threats was made and they never attempted to call me and tell me about changes. Lucy also was the one that cancelled the appointment not me. They are very unprofessional and inconsiderate of anyone's time.
I signed a yearly contract. They supposed to do check up every six months. They showed up one time and didn’t keep their promise for the second 6 months. Totally dissatisfied
I supposed get a yearly maintenance service, and paid full year. They did not show up and called for it. I was told that I have to pay each time and they did not even provide the contract details and communication. Not recommending such a fraud services to anyone.
Excellent company - knowledgeable and communicative.
We utilized Design HVAC services for our place of business. Locally owned and operated we couldn't have been happier with the response time, service and professionalism. We will continue using Design HVAC for our business long term and will be using them in the future to replace our in home HVAC system. The owners are hard working, trust worthy individuals who deserve the recognition. Support local. Support Design HVAC.
Thank you to this company for stepping in when another HVAC company dropped the ball and maintained communication. After several months with no AC they replaced my inner and outer units and now me and my children are in a safer environment. Would recommend.
The employees from Design HVAC were very professional. They always arrived on time, and they provided prompt communication by phone and text. They installed a new air handler with no issues. I highly recommend Design HVAC.
Called this company after hours because of the reviews. They were at my house within a few hours in the peak of AC season. They researched and discovered that my unit was still under mfg. warranty and they only charged me for labor. They were back the next day with a new blower motor. Quick, efficient and very respectful of our time and inconveniences. Thank you Neudes. They also gave me suggestions on improving the efficiency of my system.
Ac went out, my warranty company set up appointment for Sunday (this happened on Thursday and 100 degree weather) called and they changed appointment to the same day I called- Friday, they got it running for the weekend and replaced the motor on Monday, Great response, very nice people, on time, courteous and very professional. Will definitely use them again if needed.
I asked for 3 quotes to add a mini split AC unit to my home. Nuedes came out right away with a very competitive quote and was able to do the install right away. The work was beautiful and the AC unit works to perfection. I highly recommend Design HVAC Yuli and Nuedes are fantastic customer service people and prompt as well as their quality of work is above the competition!
My old AC unit was leaking freon, and was not repairable. I contacted 4 air conditioning repair companies that were local and asked for bids to either replace my whole system, or to give me partial replacement quotes. I heard back from 3 of them, but they only offered a few options. After a little more research, I contacted Design HVAC, and after a thorough inspection, they provided TEN quotes , with various options! I could not have been more impressed by both Neudes and Yuli, working as a team to give me exactly what I was looking for: a high efficiency AC system at a very reasonable price. Both the outside and inside AC system components were installed in one day, and thoroughly checked out for proper operation. Neudes is an excellent technician, and worked diligently to get everything to fit my existing plenum and ductwork, with great workmanship. This is an outstanding company, with the highest integrity I've seen.
Great service, very prompt and professional. Would highly recommend. They installed my new system and have serviced since without issues.
I highly recommend Design HVAC for Air conditioning and Heating system maintenance, diagnostic or repair. On time, and professional .