Reviews (100)
Joaquin is awesome! Very trustworthy and identified what we needed quickly. Will definitely recommend you guys to everyone
Tech Josh was very courteous, professional, and thorough.
County Wide Service Company to the rescue (hot water heater replacement)! Crews are always on time, honest, professional, courteous, and knowledgeable. Thank you Joaquin! I highly recommend County Wide Service Company.
Joquin was very helpful with installing my dryer vent and very respectful! Appreciated his service very much. Showed up earlier than expected which was perfect and came back when I didn’t have the right piece. He was able to fix my issue the same day!
Had them come out to check ac. Was told over phone they had a $89.95 special. Check coils, blow out drain, check blower, contactor, etc. When he found unit was low on refrigerant that all went out the window. He said he would need to charge unit and add stop leak to unit. I was very leary about the leak stop but he said they add it to all units even new installs. He quoted me a price I heard less than $400 which didn't sound bad. I was busy mowing my grass when I went over to see what was going on he said something about $850. I questioned him about it and he told me I heard wrong. He had already done work so what could I do. He completed work and started making up ticket they don't give you a itemized bill it's just very general. I questioned him three times about how much refrigerant was added and he hummed and hawed and couldn't give me an answer. He couldn't even tell the price they charge for a pound of refrigerant. After he left I called and talked to someone in office and was told he put 3 pounds of refrigerant in at $250 per pound. He said it was due to global warming and the green new deal. I would suggest if you use this company get a itemized list of cost before they do any work. There's a big difference between $89.99 and $850.00.
We needed a diagnostic reading on our ac system for my home insurance so they can get it fixed . An employee by the name of Josh came out to our home that same day. He did a diagnostic test for us. Found the problem and explained how that particular part could have went out. Well he actually had the part we needed with him in his work van. He told us how much it would cost to fix it right then and there. And he also told us he would have to come back at a later time since we were going through home insurance. We told him to go ahead and replace the part right then and there and we will deal with a reimbursement from our insurance company on our own time so he emailed the diagnostic test results to us, We needed our cold air working asap! It only took him a few minutes to replace. Josh did a great job!!! Very professional and informative. He also let us know about other services they have that could benefit us for our ac system in the future. We will definitely be calling them back if needed. And I will now email the receipt and diagnostic test to my home insurance so I can get reimbursed. Thank you county wide service!
Tech was very helpful!! And assuring about his job. Knew what he was doing.
Heard honking outside my house today around 4:00pm. Looked out the window to see what was going on and a County Wide Service Company van was passing a school bus with children exiting while the bus honked and tried to get the van to stop. It is illegal and very unsafe to pass a school bus while the stop sign is out, especially as children are exiting. Please educate your drivers about road safety.
Our AC went down and our regular AC guy was busy. This company had immediate availability, and I can see why. It was just the capacitor, but these guys wanted $350 plus a $90 service fee to swap out a $17 capacitor. Outrageous. Worse, the tech had already swapped out the capacitor when he let me know what it was. I told him that I did not feel like paying more than double what it should cost to switch out a capacitor. I asked him not to put the old one back in, just take his out. This guy storms off through my house and swaps the capacitors out putting the old one back in. I'm still paying you $90 for a service fee you could at least do the tiny amount of service you're providing the way I asked. TL;DR Bad prices and bad service, shop somewhere else.
Johnny went above and beyond. Not only did he come out at 6:00 on a Friday for a drain cleaning, he stayed late to show us how to work our new thermostat. We will definitely be repeat customers.
I had three different HVAC companies out to find out why my a/c had stopped cooling. Louis from County Wide was the only one to figure it out. He went above and beyond and my house is now icy cold. The company is prompt and friendly with service. This is the only HVAC company I will use from here on out.
This is a great and trustworthy company. Don't hesitate to use them. Our entire AC system went down and we had to suddenly spend thousands to have it replaced. It could have been overwhelming but they made it easy to get financing online and they were able to replace it the next day. It was over a 100 degrees in SA so we were so grateful for there diligence and hardwork. I trust them and so does the rest of my family. It could've been such a terrible situation but they made it easy on us.
County wide is always so professional. We have a maintenance agreement and they are always on time and very caring. I would recommend this company to everyone. Thank you County Wide!
Okay, long story short. AC wasn't cooling, call a company, name rimes with fud. They indicated I needed a brand new Indoor coil unit. They wanted $6,500. The typical refrigerant and sealant dump and go, $1,000. Skew that. Called CW, Edgar was my tech, he check everything, figured out it was a bad air filter. AC cools like it should. CW is my go to AC service. Fair and Honest. 5 STARS everyday with them.
This is the second time I have used County Wide and both times I was impressed with how quickly they came to the house. Both Tim and Edgar were polite, professional and fast. Great people, from the minute your call is answered, it’s a kind person on the other end ready to help. I highly recommend this company.
Our AC stopped working on Saturday and we paid for an emergency repair with our regular HVAC company. He diagnosed it as a bad circuit board in our blower and said Monday would be the earliest they could order the part. When he called today, and said it would be delivered tomorrow (Tuesday), I decided to get 2nd opinion and called County Wide. Primo came within an hour and 15 minutes and immediately said it wasn’t the circuit board. He spent two hours cleaning, fixing some wiring, and got it running. Troubled-shooted and rechecked drain pump, temp drop, etc. SO glad I called CW and am switching maintenance plan to them!!
Luis was very professional and honest. He did a 2nd opinion of another company’s diagnosis and found the problem to be totally different than the wholesale parts replacement they wanted to do. It cost me a lot less and got it back up and running good. This was on my Mother’s house; I had used CWS last year for a system replacement and was very satisfied with that.
Our friendly and experienced technician quickly diagnosed our AC problem and replaced the needed part that had failed. We would recommend County Wide Service Company to everyone.
A/C done quit on me yesterday, called the first company, said first available appointment Saturday So i then was told about County wide service. Called them at 900am, tech was there by 1030a, fixed the ol kunuder valve watchamacallit thingy by 1130a. Now thats some service!
I've used Countywide for many years due to their great service. Today I had them do an extra tune-up on my AC/HVAC since my system is 17 years old and the weather has been so hot this year. Also discussed the technical details of doing a full replacement of my system, including ducts, and requested a quote. I got all my questions answered and got high quality maintenance.