Reviews (100)
Signed up for the maintenance program. Both units broke within 7 days of them checking them and now less than 15 days later one of the units is out again. Wouldn't even acknowledge the issues the second time I had to call for an AC being out, the scheduling lady was just abrupt and rude about having to send someone out. I'm out a $1000+ to these people and no one at their office seems to think that's an issue.
Keith Breen and his crew came out to our property and installed our tankless water heater system! They did a good job and did the work as fast as possible!
Comfort Air & Primo Plumbing came highly recommended to me by a family member. I've currently been a customer of another highly rated HVAC company but much to my dismay, their prices keep going up & their quality of service has not been up to par for what they charge. Comfort Air, on the other hand, is very reasonably-priced and the service was much better than I expected. My technician Nathan Delgado was above & beyond what I expected as well. He thoroughly inspected & cleaned my outdoor unit as well as the indoor unit. My previous HVAC company did not do all the things that seem to come standard wirh Comfort Air. He was extremely thorough, professional, knowledgeable & ready to answer any questions & offered both professional opinions & personal advice on certain issues. My only regret is that I did not find Comfort Air sooner.
They dispatched Keith Breen, who was able to find and repair a non-persistent leak. I was very impressed with his knowledge and ability to find the leak, which was a loose air-conditioning drain pipe. We'll be asking for Keith (and his associate) for future plumbing projects & repairs.
I trust Comfort-Air with maintaining my home air-conditioning and heating system (heat pump) at peak performance. I have trusted Comfort-Air for many years (my unit is almost 17 years old). Comfort-Air has never disappointed me. I get a (1) Fall and (2) Spring check every year to ensure my system is ready for the colder and hotter weather seasons. I would highly recommend Comfort-Air to maintain and service your home HVAC system. Just had Comfort-Air Service Technician, Robert Alcorta, here to do my spring/summer 2023 cooling-system checkup. Robert was prompt, polite and professional. He answered all my questions and provided valuable information and insight into my air-conditioning system’s operation. I highly recommend Comfort-Air for your home cooling and heating
Have you ever left a 5 star review for a company you ultimately didn't go with? I took bids on replacing a condenser from every Carrier operator in town. While I ultimately went with a company I had been with for years due to scheduling, Comfort-Air was the only other one that gave an honest price, professional service, and responsive feedback. You can't go wrong with them and I plan on giving their plumbing a go because of this great experience.
Keith’s work was excellent.
Keith and Kareem were great! They showed up ready to tackle the issue we were having with some leaky drain pipes. Upon initial service call it was just the pipes but they identified the faucet, leaking as well. So they returned later to fix the faucet. While they were on site, one of our restrooms was having a flushing issue. I asked them if they could take a look at it and without hesitating, they agreed. I know they’re busy but they were able to fix that issue as well, on the spot. These guys are very professional, friendly and overall great! Will continue to use this company’s services as long as it’s Keith and Kareem coming out.
Juan and Alex installed my new a/c. The guys did an amazing job to get the unit up and running as quickly as possible while keeping their working area clean. I am so pleased. They have positive and fun attitudes. It was a pleasure to have met these two. My sales person Daniel has been great as well, always there to answer my questions and assist as needed. Thank you.
The company looks very good, it looks like a family and very well, God bless you
Called in this morning for help on something that happened to my ac unit over the weekend (after hours). Wow, same day appointment and by a reputable professional! Thank you Nathan for taking the time to answer all of my questions and making me a certified HVAC specialist for the afternoon 😂! Will definitely recommend you and the team at Comfort air to my family, friends and clients.
Comfort Air was very responsive to an A/C repair issue for a house I was selling on behalf of a client. They quickly diagnosed the issue and recommended two options with differing price points. Once we approved the estimate, they were prompt in getting the part ordered and the work done within our narrow contract dates. I recommend Comfort Air without hesitation.
Adam Schmidt gave me a prompt and reasonable quote for the replacement of my 2 water heaters. And the very next day, Max Macias showed up on time and completed the project within 4 hours. I am very impressed with their professionalism. They exceeded my expectations, and I will definitely use them again the future Wes
Professional with integrity. From the technicians to management, they provide me with the information needed to make the decisions necessary. Their service is superb. They are responsive and on time.
Very professional and prompt service. Nathan Delgado was the epitome of professionalism and clearly explained everything. His communication skills were top notch. Nathan’s level of professionalism gave me great confidence in the company. Prices were reasonable too!
Mitch Brown and Gabriel did an outstanding job. Diligent, thorough, professional and caring. A hard combination to find in this day and time. Totally impressed with the communications from the office and all the work being done. Most of all I could continue to work and not worry or have to micro manage. Superior workmanship and fabulous company. Will certainly use them again.
Jeff Pierce arrived on schedule. He listened to my long-winded explanation patiently and then after asking where the unit was located, set to work. In short order, Jeff located the cause of the malfunction and made the necessary repairs. Upon completion of the work, Jeff explained his troubleshooting process and actions taken in a language I could understand. Before departing, Jeff explained the warranty status of the unit and any potential future charges that I may experience.
This was our first time using Primo Plumbing but definitely won’t be our last. Making the appointment with dispatch was easy. They called to confirm the business day before. The tech, Mitchell, was on time, patient, thorough and knowledgeable. He found the leak (pool auto fill, again) and came up with a solid “bandaid” solution until we can get the pool company out for a repair. The final bill was a pleasant surprise and well worth it. All around, a very professional and efficient operation. I am a local Realtor and will start recommending Primo Plumbing to all of my clients. Thank you for a great experience!
My entire family uses this company and I don’t know why I called other ac and plumbing companies. I felt the price was reasonable for the job being performed. Also they came out the same day I called to work on our ac. I will be using both primo and comfort air for a long long time.
Primo plumbing is the only professional plumbing company I would trust our home to! They are dedicated, knowledgeable, and always professional! They did an outstanding job removing and replacing our hot water heater! And their prices are extremely reasonable! In addition, I will always request Keith Breen, Master Plumber, to be our go to guy! He's the best!