Reviews (100)
Julian and his coworkers did amazing job with helping us found out what the problem was with ac and then fixing it for us as well. He also gave us a new unit and gave us the knowledge to keep up with the new ac unit. They are very knowledgeable and respectful as well! Thank you guys so much!
Exceptional service, timely, polite, friendly and profesional, knowledgeable. Would highly recommend.
Julian came out and did an excellent job. Very professional and helpful. He went over the options that worked for me and got my ac up and running.
Fast, fair and responsive. I made a service call in the morning and spoke to Savannah who clearly explained my options and set the expectations. She sent me a pic of Julian, the assigned technician, and provided a window for service. Julian called prior to arriving and showed up earlier than expected. With him was his mentee, Richard, whom both worked expeditiously to diagnose the problem. Turned out to be a bad evaporator coil (among other things). Julian photographed his findings and walked me through my options for both service and payment. I opted for a replacement evaporator coil knowing I'll eventually need a new system. Today being a Friday and with the day winding down, the owner himself, Roy, showed up with Joey to assist while Julian and Richard left to retrieve the a new evaporator coil. This was a total team effort on their part working on the unit outside and inside the house. All were respectful of our time and space as my significant other and I work from home. I feel confident in the work performed and highly recommend Amazing Air Solutions.
Julian came out and took care of business. Gave me several repair option, didn't overly push any 'extra' services but let me know what needed to be done. Fixed the system, costs were on par with other estimates so no sticker shock. Overall good service and helpful suggestions! Will definitely use them again.
I don't usually write reviews, but the Amazing Air team is truly amazing! I am usually leery of service professionals coming to my house, but this was an exceptional experience. Took the time to diagnose our problem, provide us with options that allowed us to choose what was in our budget and left the area they worked on cleaner than it was before they got there.
Julian did a good job with the repair. He answered all our questions. The company was with their response.
They do a very great and professional job, all the installations they have done are done with the customers in mind, great rates too , love their work
I have been a customer for many years. As always, Roy took care of scheduling the service I needed. Julian came and completed the service. He was very personable, professional, and courteous. He explained things well and answered my questions.
Julian is a true professional! He is willing to explain the services and products provided by Amazing Air! We will be repeat customers.
Julian and Damien were professional, and did great work in a timely matter. I will definitely use Amazing Air solutions in the future.
These guys rock. They were super nice ,even the younger guys were very respectful and professional. Roy who was the Foreman of this job did an outstanding job of work and overseeing. He even out of the blue brought me a Whataburger meal because that's where they were going for lunch! How cool is that! Overall we are very satisfied with their work and if there were more stars to be given ,I would recommend those as well. So if professionalism, and quality work is what you are looking for, you can't go wrong with Roy and the guys at Amazing Air Solutions!
One of the best HVAC companies that I have worked with in San Antonio. The owner, Roy is indeed Amazing and his company Amazing Air Solutions. Everyone is AMAZING and they are delivering what they say. Highly recommend Amazing Air Solutions if you are looking for AC or heating services in San Antonio! Call them and they will go above and beyond for you!!
Julian and Damien were very professional. Took their time to explain every issue found and any recommended maintenance. Highly recommended! I will definitely use them again.
Our air condition broke down ... Everyone from the call , sending us someone right away . Very professional n explain n answer all our questions n even didn't have to wait to replace our air condition was done the next morning n work was done n finish on same day . Thank You Savannah , Julian, Roy n their two helper . We are very pleased n happy for the service n for future servicing, we will be looking forward to continue services with You . Thank U again Amazing Air Solutions for Your professional service , Advice n Patience's n helping Us decided what was best for Our home n our family. The Moreno family .
Julian and Damian came by my house originally to look at my AC for maintenance. My AC WAS COMPLETELY OUT WHEN THEY CAME!! Julian was very transparent about the prices, I appreciate so much and gave me an option that was suitable for my situation. I will F/U with them for further maintenance on my unit. Thank you Julian and Damian!!!
Quick response, very courteous and professional. No need leftover from installation, up and running AC in one day.
Roy was very nice and professional. He seemed very experienced in his line of business. He was very informative and went over possible factors for maintenance needed. I really liked their customer service and how communicative they were. The only areas of opportunity was proposing quotes at the end of the visit with no invoice included or details regarding what the technicians thoughts were on the system. When asking if the information can be sent to us by email or text, the option wasn’t available making it extremely difficult to consult with my spouse when they got home to go over options together. We were also told the prices fluctuate and that if we didn’t make a decision within a 48 hour period we’d have to start all over again with getting a new technician out and paying the fee of $130+ again because no information is stored within their software and they don’t retain customer information. We have an old system and all the options available to us were proposed with warranty only instead of a 1 time job which is what we were looking for since we wanted to invest in a new system down the road. The technician will not write down anything for you in regards to what he/she discovered during the diagnosis, so if you are working with this company, I would personally recommend to take your own notes during the appointment and pay very close attention since the information won’t be provided to you other than verbally. They will not provide quotes or information over the phone as we tried, and had to get the technician out again to go over the same information with my spouse which caused us to lose another day of work. Overall, the company didn’t work out for us due to the high cost quoted and found another company who would’ve done the same work for a much lower cost. Nice people to work with, but I felt my time was wasted as I like everything in writing and told upfront what the issue is instead of tacking on other parts that “may” need to be replaced down the road a
Julian came out and did a great job clearing out the drain line and replacing a malfunctioning capacitor! Worked with y'all for years and I'll keep coming back
This company was very professional and friendly. They were able to get to us quickly and sent a text with photo to let us know who to expect. They took a lot of before and after photos to show us their work and provided us different options for service and payment. I highly recommend this company.