Reviews (24)
All Star Heating and Cool had been our service techs for 10+ years. They have always been kind, educate on what is need to prevent the issues and maintain. I would recommend them for all of your AC needs.
I called them around 4 p.m. on a Saturday and they found a tech to come out by 6 p.m. He went back to his warehouse found the part needed and came back to fix the AC that same night. AMAZING CUSTOMER SERVICE!! I will recommend them every chance I get.
Always great
Great AC service
Awe
We had all star air conditioning and heating for many years Loni is an excellent men he has always meet our expectations we recommend him he is also honest an prompt with his work
Got a call back even though it was after hours and got a tech (Matthew) at my door within the hour. He diagnosed and came back the next day to finish the job and went above and beyond. Super knowledgeable, prompt, and stayed until the job was done. Would highly recommend.
Came home to ac at 89 degrees and climbing. Called and ac tech at my home in one hour. Diagnosed the problem and had the parts to fix it on his truck. One hour later ac fixed. I was prepared to go to a friend's house as the heat was unbearable. Thank you so much for awesome fast service. Five stars.
Horrible customer service! Made two appointments and they didn’t show up nor did they even bother to call! TWICE! And we made appointments through the owner, Lonnie. We never got services that were promised to us that are clearly written on our service contract! We have taken our business elsewhere to a more professional company- they actually showed up! Don’t waste your time or hard earned money with all star.
Great company responded immediately to our needs and was very good quality work great company. The owner was very professional and willing to help in any way he could.
New Customer - A bit of confusion but the All Star Team worked together to help ensure service. Alex, the technician, was thorough in explaining the service and next steps for continued maintenance. All Star took additional steps to ensure we were satisfied in the end. Thanks!
My wife called on a Sunday night, and we had a tech over within the next couple hours. With the intense TX heat, we caught a break after calling a few 24 hr AC companies who couldn't see us until the following afternoon. With a 3 and 7 y/o in the household as well, delaying the repair just was not an option. Tech was quick, friendly and has this family enjoying the cool air once more! Thank you!
Josue was amazing. He came out did his job quick and the quality of his work was phenomenal. Thank you All Star! Keep up the great work!!!
My experience with ALL STAR was great. Service was prompt and professional. John was personable and explained exactly what he did to correct the problem. I would not hesitate to call them again!! And recommend them!!!
Good work and stands behind their work!!
They were quick and diligent. Fix the problem. I am happy
Thanks for my new A/C!
Yesterday my husband and I came home to house that was 95 degrees. No cold air was coming out of the vents. We called All Star and had a wonderful guy come out and fixed our AC in minutes. One flat rate fee and that was it. We are so happy and glad to wake up this morning to a cold house. Thank you so much All Star for the prompt service!!!!
All Star maintained my aging AC unit for 4 years until it broke down, then replaced with a new system. They're an honest, hard-working local company. The repair charges always seemed reasonable. In other words, never felt they added extra items to bring up the bill. They responded quickly. Repairs were made within 24 hours. When I needed a new system All Star they were extremely helpful with information, and diligent in efforts to find a system to meet my house and budget needs. Finally, they pulled out all the stops to install the new system with one day's notice, as I had to leave town for emergency family care. I can't say enough about All Star's integrity, work ethic, knowledge and skill.
Ours was not a simple AC install at all! The AC in our home had been freezing up and flooding our duct work with excessive condensation. It was an old system and the duct work was too close to the wall to be properly insulated. The crawl space was too tight to offer a lot of options. AllStar took the job on with a very competitive quote. Their sales person was very knowledgeable and pleasant to work with. I did not feel pressured to choose them; their description of what they would do to repair our ac unit just made the most sense. There were some challenges after the install. AllStar returned and helped us troubleshoot and identify options to resolve them. They stood by their product, promise of quality workmanship and us, their customer. We are very happy with our new ac system and with our new ac company!