Reviews (100)
Brian did an amazing job on assisting my family. Airtegrity team installed a new HVAC system and was very professional. Answered any questions we had and overall satisfied by the process. Great value and great work! Thank you!
Extremely happy with Bryan and Airtegrity and the work they did at my house. Communicative, timely, and just all around professional. Definitely recommend!
The technicians were very knowledgeable; they gave me some great tips I wish I knew of years ago and made sure all my questions were answered before leaving my home! I had a new AC installed the next day--thanks for the great service guys! November 2019: Just had my unit serviced for the first time. My technician did a terrific job! I'm really pleased with the support & service. June 2023: Nothing worse than losing cool air during the hot Texas 100 plus degree weather! My technician, Bryan, Fixed my AC issue--I'm just so glad he was able to come out the next day so I could enjoy cool air once again. Thank you!
Top notch company with extensive history in the HVAC world! They got to us quick! They Just replaced our unit in the heat of the summer! so thankful they got us up and going in no time
The A/C rep was very polite and knew exactly what to do with and for my system. I will be using their services in the future!
We were referred to Airtegrity by a friend who had a good experience. Their quote was almost $2000 less than another quote we got from a different company. A couple of days later we had a brand new ac system. We got the brand we liked and the guys doing the install did a great job.
Amazing company! Amazing & knowledgeable people. Brian and Francisco are top notch! They helped with my a/c issues as well as advocated for me in a personal/court matter. The work they do at AirTegrity is of the highest caliber. I recommend them for all your a/c needs!
We have used Airtegrity for several years. Always great service. This was routine maintenance. Beto was professional and explained everything as he was doing it. He arrived on time and was amiable. Would recommend Airtegrity to anyone needing residential A/C service or install.
I recommend Airtegrity due to their affordable price points and efficiency. Beto was right on time for my appointment, stayed focus, got the job done in a timely manner, and cleaned up the mess before heading out. 10/10 recommend.
They were fast to respond, and were able to fix the problem in no time flat.
Very professional gentleman. They traveled from San Antonio to Fort Worth,TX. They were here on time, fixed the issue and cleaned the surroundings. Will definitely contact them again.
The Airtegrity team is simply outstanding. Late afternoon I noticed water dripping from the condensate overflow tube. I assumed we were dealing with a frozen coil, so I called Airtegrity based on a friend’s recommendation. They had a technician out the first thing in the morning. Bryan quickly diagnosed a clogged primary condensate line drain, protected my cabinets around the affected sink, and blew out the drain line to get everything back to normal. While he was there he tested both systems, and let me know how much remaining life to expect. Could not have had a better experience. Honest, responsive and empathetic. Highly recommend!
Dont go with NOtegrity..... Poor customer service, poor communication, and non tranparent pricing. Beware of getting inconspicously upsold and not being told it's going to cost extra. Make sure to confirm the charges of any service offered and confirm with the tech what he is doing so how much it's going to cost you. Make sure 1 pound of freon doesn't turn into 3 pounds and $300. Also, they are really bad about taking complaints. Sometimes, you just need to calm the customer down and admit there was a breakdown in communication and try to just assure the customer that the service was needed. The tech yelled at my wife and made her feel uncomfortable over the phone. Then they posted a reply to my wife's review, basically illustrating their poor customer service and throwing an uncalled for jab at me, "your husband needs authorization to spend $300". Nobody needs to authorize what I spend, but it would be nice if one of us was communicated how much this additional service was going to cost. Most of us people out here don't know what a pound of freon retails at. So get to know who your customers are. If we called you for an inspection and negotiated a lower price of $99, don't you think for some reason we would want to know if we are going to be charged $300 on top of that for freon????
We had a terrible experience with the technician that came for A/C tuneup. He told us it needs freon and then next thing we knew he charged us an extra $300 on top of the amount they had told us. It was a surprise for us as he didn’t tell us it will be an extra charge before adding the Freon. The A/C does not feel ANY different than before. It was cooling just fine before and it still is cooling the same. Worst of all when I asked why we weren’t informed of the extra charge before he adds the Freon, the technician was incredibly rude and angry. I felt threatened by his tone and we will never hire these people again. Maybe their other technicians are more professional and don’t have anger management problems but this guy was the worst. Their management was supposed to give us a call and they never did.
Roberto just left. He was amazing. He explained everything he was doing so that I could understand how my cooling system works. I appreciate his good work.
We heard about Airtegrity through our realtor Joe Leal. He said they were one of the bests companies to work with and he was right! Bryan VanKuiken came out the first day and educated me about what needed to be done and gave us the best choices for our home! Thanks to him and the rest of the team, that came out the next day to install our new AC units, we finally have the best cooling system in our home. We appreciate what you all did for us. Definitely keeping this company around for many years to come! 5 stars isn’t enough! 10/10
Promp, efficient, polite and very clear in explaining what was wrong and what needed to be done. Were finished in record time. Air conditioner is working beautifully! Thank you, Gloria Goytia
Airtegrity has been our go-to HVAC company for years. They always do a great job for us, we appreciate them.
We worked with Brandon he was very professional,polite, and efficient. I appreciated his honesty and professionalism. I will be using them again.
The company is very professional! techs arrive on time and are very friendly. They’ve done our yearly hvac maintenance twice now and installed a minisplit ductless system last summer. The minisplit had some issues at first but they were always quick to respond and send someone to assess the situation the next day and fix it up.