Reviews (8)
We called and they were able to come out the same day and they came at 5 pm on a Friday right before a holiday weekend. Chris was so informative and gave us additional information and tips to keep the system running in better shape. We loved that he explained things to help prevent issues without being condescending. He seemed very knowledgeable and professional. I highly recommend this company for your AC needs.
Very professional 👏
I am genuinely baffled by All the stellar review on the page. I wonder, did they never encounter a poor job by the man running the company? Did he manage to fool them and tell them it isn't his fault? Did he pay them? Are they related? This business isn't worthy of 1 STAR. This man will leave you high and dry if there is a problem. He will NOT admit that he delivered a poor job. He will brush you off like the cockroach he thinks you are and will not take responsibility for mistakes and poor jobs! He will also charge you $$$$ more than other services I've used. a friendly advice: DO YOURSELF A FAVOR Find someone else you know will be there in case they delivered a poor job!!!
I've used these guys literally for decades and on three houses. It's family owned and mainly grows by customers recommending them for their quality service and work. Next time I need heating / air conditioning or duct work done, this is who I'll call.
We have had the pleasure of working with Trotter Air Services for a couple of years now. Chris Trotter is an absolute professional and a true gentleman. I truly appreciate his conduct and knowledge of his craft. Chris has always answered my questions (which I am sure are the most common of questions he answers on a daily basis) with patience and in depth, above and beyond any expectations. Every time Chris has checked our HVAC, he is quick, reassuring and responsive, and I am astounded by his customer service. I am forgetting plenty of other aspects I should point out for this review, but I know I would be hard-pressed to find a better company. I only wish I could recommend Trotter Air Services (and specifically Chris Trotter) more and give more in return to the way they have treated us over the past two years. Before we starting working with Trotter, another HVAC service company was trying to push a new HVAC system on us when our heat system was experiencing a malfunction from the heat exchange. Thankfully, we had the good fortunate of contacting Don Trotter to who was available to take another look at the repair. Oddly enough, the malfunction was caused by the same other service company when they performed their routine maintenance service in the summer. Don Trotter was able to easily resolve the issue, and we have not had a problem since Trotter has been servicing our home. Overall, we feel fortunate to have found Trotter Air Services and plan to keep working with them in the long term. Highly recommended.
I have used Trotter Air for years. Great no worry service for a great price!
We've been a customer for over 10 years which is what makes this review important. We recently had a problem with our A/C due to some work done at the house by other people. Sean & Chris came to the house more than once testing different things until they found the root causes. It's rare that people treat a problem you are having like it's happening to them, but that is how this problem was treated. Very much appreciated and highly recommend Trotter Air.
Excellent service as usual. Tech checked unit and ready for winter. I wouldn't trust my A/C unit to anyone else!