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GO Heating, Air & Plumbing

★★★★½ 4.8/5 (100 reviews)
2901 Technology Dr # 167, Plano, TX 75074 (972) 842-1914 Website
GO Heating, Air & Plumbing GO Heating, Air & Plumbing GO Heating, Air & Plumbing GO Heating, Air & Plumbing GO Heating, Air & Plumbing

Reviews (100)

Christopher Claypool
Christopher Claypool
★★★★★ Jan 20, 1970

Cody was extremely knowledgeable and professional during my home inspection. I would highly recommend!

Jeff Conn
Jeff Conn
★★★★☆ Jan 20, 1970

*We were able to get the electrical issues resolved early Thursday morning. We called and spoke with Brandy(who was also very helpful) and she was able to get Kurt back out later that day. With the issues from the day before addressed he was able to finish what he needed and got the unit cooling again. We appreciate the effort put in by them to help us out and help get the problems resolved. *We called them on Wednesday and they were able to get a tech, Kurt, out to reassess the unit and Andrew brought the parts they were waiting on out to him. Kurt was very professional and helpful but unfortunately found further issues. He explained the issues that were known about and the new issues found and what steps we need to take to try and fix the problems. The A/C does not currently cool but it does now circulate. Kurt making that happen and identifying the further issues and explaining what he believed those issues were was very helpful and appreciated. --- The sales and installation of a new A/C unit with Go went wonderfully. We called and a salesperson, Andy, was out the next day and was very helpful. A temporary repair was made on our old system and our new system was finished being installed within 4 days. And while the unit is working, it works great! The warranty has been a nightmare with this company though. Our system was installed in the summer of 2022 and had its first breakdown that summer as well. We called and was given an appointment over a week out to even assess the problem. We were able to get in touch with the owner and a tech was out and finished the repair that same evening in about 30-45 minutes. We were told it involved essentially resetting some control board parts. This summer the unit has broken down again, with the same error codes as last time. We called on a Thursday morning and was told they could have a tech out there same day but with no timeline, but we would receive a call when on their way. Later that evening the tech came out and inf

Akshay Ghuge
Akshay Ghuge
★☆☆☆☆ Jan 20, 1970

The guys changed a damper motor on my system. They charged me $935. When I looked it up online the part cost $99. I don't understand why would you charge me $800 to install it. This sounds like fraud with customer... taking advantage of people who don't know the real costs

Karthikeyan Gunasekaran
Karthikeyan Gunasekaran
★☆☆☆☆ Jan 20, 1970

Avoid this company at all costs! Beware of their deceitful tactics - all of their 5-star reviews are paid for. This organization is solely motivated by money and their shoddy installation of cooling systems is proof. Within mere years, the AC motors give out, leaving customers with a broken system and unreasonably high repair costs. Moreover, their lack of customer service is absolutely unacceptable.

Tj Hernandez
Tj Hernandez
★★★★★ Jan 20, 1970

Josh was great! Thanks for your help and info you shared today!

Allison Costantino
Allison Costantino
★★★★★ Jan 20, 1970

Jay Phillips was our technician for two separate trips as we had quite a bit of work done. He was professional, kind and a joy to be around. I highly recommend him for anyone to request specifically if you need HVAC work or maintenance done.

Sally Farrell
Sally Farrell
★★★★★ Jan 20, 1970

Michael helped us with a water pressure issue. Got it resolved for us.

Sarah Woo
Sarah Woo
★★★★★ Jan 20, 1970

Jay was excellent he was professional, friendly and informative. Gave great options and answers my million questions! Definitely recommend. Two thumbs up.

Ken Finley
Ken Finley
★★★★★ Jan 20, 1970

Fast and easy, great service for a great price!

Bob F
Bob F
★★★★★ Jan 20, 1970

Great work by David and his team. Very professional, clean, and thorough.

Nicole Good
Nicole Good
★★★★★ Jan 20, 1970

Michael came out for my tankless water heater maintenance just to check and make sure everything was running properly and gave recommendations on improvements to help keep the system running good for years to come.

James Underhill
James Underhill
★★★★★ Jan 20, 1970

Great job and advise to maintain AC in good working order.

Don Burch
Don Burch
★★★★★ Jan 20, 1970

Chris did a great job with clearing the clog and also detected a damaged pipe. He was on time and very informative. Great job CHRIS, I appreciate you

John
John
★★★★★ Jan 20, 1970

David G. came out and helped us. He was beyond professional, very straight forward and honest. Service like that is why I'd use this company again.

kim cantrell
kim cantrell
★★★★★ Jan 20, 1970

We have been using Go Heating, Air & Plumbing for 4 or 5 years now. They always are quick to get to us when there is a problem and also come out for maintenance visits during the year. Michael was fast and courteous. Fixed our plumbing issue same day.

Chris Labra
Chris Labra
★★★★★ Jan 20, 1970

Andy was super knowledgeable and professional. Helped me understand the issues plaguing my system and mapped out my options for the future while fixing my immediate problem within an hour.

Sal Palmieri
Sal Palmieri
★★★★★ Jan 20, 1970

David was very professional and knowledgeable, kept me updated with everything he was doing along the way. Extremely clean work in a timely manner.. highly recommend Go plumbing.

Dan Hoare
Dan Hoare
★★★★★ Jan 20, 1970

Tech Jay P. was knowledgeable and completed the service call efficiently. I'd ask for him again!

Marius
Marius
★★★★★ Jan 20, 1970

Jay did an amazing job checking and identifying my HVAC system issue, taking a step by step approach. I would highly recommend him and GO Heating, Air and Plumbing to anyone needing a reliable and knowledgeable tech for anything HVAC related.

Sean C. Hollenbeck
Sean C. Hollenbeck
★★★★★ Jan 20, 1970

Andy was friendly, knowledgeable, and did a great job for our air conditioning system!

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