Reviews (27)
We've been using Devard's for HVAC, plumbing, and electric for way over twenty years. They are perfect. You wish all businesses you dealt with were as competent, responsible, prompt, courteous, and honestly businesslike as Devard's.
I had Devard's out on 12/16/22 to perform seasonal maintenance on my heating systems. Previously, I had my house under a home warranty for 4 years and had similar services done by other contractors. I mentioned to Devard's technician (Bryan) that the downstairs unit didn't seem to keep that part of my home warm, although it ran constantly during very cold weather. Bryan performed the maintenance and found both units operated properly, but he looked at the Nest thermostats controlling them and determined they were connected to the wiring harness incorrectly. Neither prior contractor had looked at the thermostats. Bryan corrected the downstairs thermostat connection to my HVAC equipment and now my heater warms my home to the set temperature in a reasonable time. While it sounds simple, its made a huge difference in the past few days since the work was performed. Having a professional who not only is competent, but listens and works to solve problems is exceptional, in my opinion. Thank you Bryan and Devard's!
Have used Devards services for over 40 years and they never disappoint. A great local family business! Always dependable and fair.
I find this Devard's heat air electric & plumbing company on next door, going by the reviews I contact them and tell them about a house I purchased and its AC system needs the annual preventative maintenance plus flushing its drainage pipe/s making sure its not clogged as the house inspector noted. I call them and explain all this to the lady who answered, she asks me to send them the inspector notes for them to see so they know what they need and what to do when on site, and I send them these inspector notes from the report itself, by now 3 days already passed, I do not hear from them, I call again and the lady answers telling me she needs to speak to the “manager” (so looks like the lady cannot do any scheduling unless go through the manager, a bit weird but whatever) a day or two passes by, I call and lady goes: the manager said he needs to the full house inspector report, and I go I have sent you all the notes related to the HVAC, why the manager wants to see the full report which got nothing to do with the HVAC, what the manager got to do with seeing the full report. 2 or 3 days go by till the lady calls and leaves a message about me being blessed since the manager agreed for the lady to go ahead and put me on their service schedule, when I decided I am not using this company. They wasted around 10 days of my time and my need, I think greedy companies nowadays they only want to show up at your doorstep to change the AC unit for 15K and do not want to service them for $100, companies and people not looking further than their nose tip and not thinking about their kids future which going to pay for this greediness.
With all the HVAC places out there, how should one choose?? Lemme save you some time, and choose THIS place. They answered the phone right away, they were able to send a tech out the same day, and the whole experience was just very professional and A+++ quality of customer service. The tech also answered my questions and explained things to me in a way I could understand. This country was built on small to medium sized businesses flourishing and this is a PRIME example of such a business that truly does care and does a great job. I should also note that I didn’t feel overwhelmed with industry jargon or any attempts to upsell anything, which for me is a MUST. Could not have had a better experience and they have me locked in as a repeat customer.
I like these guys. I will continue to look to them for future work.
Great experience with Devard's. Outstanding plumbing work.
Heather is exceptional, she is kind and compassionate. She tries her best to make you feel better in the worst times when your AC's out or your plumbing is backed up. Every time I call I know I will get over and above the standard help. This was my 3 mishap this summer. Bryan the AC guy was great too. I highly recommend Devards for great work and exceptional customer service.
It's Sunday and 90° outside. I'm sick with a highly contagious virus and then my air-conditioning quits. I called Devard's AC Repair and Carlos was here within the hour. I was honest about being sick and still he came, wearing PPE, and fixed my problem along with fixing another potential problem I was unaware existed. Carlos was honest, professional, fair and just and all around nice guy. Next time I need to call an AC Company, I'll call Devard's and hopefully I'll get Carlos again. And hopefully I won't be sick 😷. Thanks Carlos for being so chill about everything. Thanks Devard's for exceptional customer service.
Knowledgeable, honest, fast, friendly, fair and bottom line got the job done. I called the place who installed my AC six years ago. The tech said my condenser was out along with some other stuff which came out to 4K. I called Devard’s to get a second opinion. They said the condenser probably was fine and fixed my AC for 525. I now have a new go to AC repair company. I’ll definitely recommend this place to anyone.
Our air conditioner quit in the middle of the night and my mom was staying with us. I called Devards and Carlos came out right away and fixed it. He was so kind. Thank you, Carlos, for making sure my mom was comfortable. My husband and I are very grateful.
I can not say enough great things about the service of Devards. For those locally looking in the Plano area for a plumbing company that is full service and top quality, this is the one. I never really leave reviews, but I wanted to send a quick review because of the incredibly positive experience I have had with Devards Heating and Air Conditioning. The team were quick, neat, and polite. I will continue to use for years to come!
Dependable, professional, friendly & honest - highly recommend
Our AC system went out in the heat of summer, so I called Devard's because I had heard so many good things about them. Carlos and Farest came to inspect my system that same day. In our case because our system was 20 years old, the best thing to do was replace the outdoor unit. I knew I would have to do it one day. They were able to install the new unit within a couple days of my first call. The new efficient system actually lowered my electric bill and my home is much more comfortable now. I would recommend Devard's to anyone in the area for the quick response time, trusted customer service, and quality professional installation!
Helped my mom with some shower plumbing issues. Fixed it in almost no time! Thanks!!
When I had a problem with my water heater. They were on time and honest. Last week, my heater at my went out. They came and fix and we even sign up for a preventative maintenance program. Thank you devards.
I had a gas line added and run, two hot water heaters replaced and my A/C serviced. I can’t say enough good things about their professionalism and the neatness and precision of their work. Thank you.
Great customer service and very timely.
Steve and his team were great! Very professional. It was refreshing to work with a group that took the time to explain what they were doing all along the way.
We had two commercial units go out two days before an event in our facility and Terry went the extra mile to make sure they were up and running before our event started.