Reviews (27)
***When working in a condominium complex, please have respect for the community, it's rules, and all it's residents*** I am a resident in a condominium complex where this company was serving a unit. Air Advantage disregarded the rules of the community by parking their truck along with their 20 foot trailer across four parking spots (see images). A few residents sent me texts, so I sat outside waiting for them to come out to ask them to move their truck to the side of the street. When the gentleman arrived, he completely ignored me and my requests for him to move, until I started taking photos of his truck and how it was parked. What upset him about the photos was that he was in some of them (would probably upset me, too). This was not purposeful. My intention was to find out what company he worked for and which resident he was doing work for (he would not tell me either). The Air Advantage employee finally moved his car to the street after aggressive talk from both of us towards one another (though he blocked the car he parked behind from being able to get out because he got within inches of their bumper). I was shaking with anger due to his lack of any respect for anyone but himself. Eventually, I was able to talk with the owner of the unit, who was a very standup individual. She was very empathetic towards the situation, apologized, and took responsibility for Air Advantage's belligerence towards this encounter and the lack of respect they had for her neighbors. Vendors and Contractors should not act like they 'own the place' and disrespect the community and it's rules when they come to do repair work. Do you work in designated areas, don't prop open gates, and don't take up four parking spots when you can park on the street and walk 20 more feet.
Installed a new AC unit in November 2019. At time of install, I was told one year of warranty. The last 2 months, I've had numerous issues and he now tells me that its one year parts but only 3 months labor since its commercial. This was never made clear to me. He's refusing to fix and he's not responding. I now called other established companies and they told me that they offer for residential 2 year labor and 10 year warranty and for commercial, one year labor and 2 years parts for commercial. Terrible experience. Lesson learnt for me to go with an established company that have a proper office and been in operation for years rather than a guy with a truck and also to ask for a quote in writing that clearly documents the warranty for parts and labor. Its not it was cheaper. From now, I will only go with established companies that have proper office with large staff and not just one man show who have no assets to go after if I have to pursue legal options. There are thousands of such guys that have a HVAC logo on trucks and my mistake in trusting them. Like everything in life, hard lesson in life. I will only pick up very well established companies and get everything in writing before starting work. Check the photos the install. When the new installer came to fix the bad install, he showed me that a tile border was used instead of a metal. Notice also the rusted pan. After paying $3500 for a AC change, he skimped on a $30 pan. When asked, he said its extra cost. Reminds me Warrent Buffet saying "Honesty is a expensive gift. Don't expect from cheap people" So if someone is still wanting to use for new install, I would get in writing and check with other established companies. I'm now using a company that offers "2 yr labor + 10 year parts" on Residential and "1 year labor + 5 year Commercial" They gave in writing before I installed the new furnaces. No issues so far and very professionally done.
Fred was honest, very reasonable and quickly diagnosed and fix my a/c unit. Definitely recommend Air Advantage!
Outstanding! Fred is awesome! He is a real engineer. He showed up exactly on time. He was knowledgeable and professional and let me know how everything was going every step of the way. His customer service is above and beyond! Highly recommended!
Excellent customer service, knowledgeable, on time. Very satisfied with him and his staff. I Would recommend to friends and family.
Fred did an excellent work, on time and with care.
I have used Air Advantage for more than five years now. First of all my house AC had a design flaw in cooling. Fred was recommended by a patient of mine. He did what two other AC teams had failed to do. He first did a detail calculations then put a 4 TONs unit upstairs and 3 TONs downstairs ( instead of two 1.5 TON) then redone the ducts . Man, I can tell you that after ten years of suffering from heat in this house now me and family can leave in comfort. We barely even use all two units at once. Our electric bill is halved too.We now have cooler house with only total bill half of other quotes which was surprising to me how he did it with two new Tranes units with airducts!. Then I decided to use his services for my business. He is always there and may God bless him for his help in my house and business. One time in middle of patient care in summer , AC died and he in the heat of summer in 30 minutes notice showed up and fixed everything. I never forget that and patients also loved him and his team which were very professional. I am glad I chose him. Don’t waste your time with liars who come and jack up bills. For that emergency he only charged me $25! I once had an AC team before him that used to rip me off. For example one day the other guy charged me for a fan $650 I got suspicious and asked to see the fan, the other AC team threw the fan from roof and broke it on purpose that I can’t investigate it! Fred is not like that. He brings the pieces to you , in detail shows you what went wrong and charges correctly. Where else you guys find such a service?
I highly recommend Air Advantage & Fred Zadeh for all your HVAC needs. I have been using them several years (over 12 years). Fred added a second air conditioning unit along with all necessary attic ductwork & attic HVAC unit when I purchased my home & realized the single unit would not heat/cool properly. Air Advantage has also maintained both units on a regular basis & replaced the original larger system a few years ago. Fred is unbelievably kind & extremely professional. His response time is excellent & will always offer suggestions on the best repair method needed. I cannot recommend Fred & his team more highly, except to say my family now uses his service along with friends (upon my recommendation). Air Advantage is definitely a 5 ⭐️⭐️⭐️⭐️⭐️ star company!! Elaine Moore
I highly recommend Air Advantage for all of your HVAC needs. I have been using Air Advantage for several years. They are dependable and do a great job. They have worked on my home and on my rental properties. I have been highly satisfied with every interaction I’ve had with them!
Fred was very thorough and upfront with the costs and services required to install new AC units in our house. Fred’s crew was very professional and experienced. They did a thorough job and came up with solutions where they encountered issues due to our house being old (1936 original construction). Fred is very personable and honest. We recommend Fred’s company to anyone needing AC solutions.
Quick and reliable service! I have been using them for years.
We replaced our AC unit outside and inside with a heat pump unit. Good advice about selecting proper equipement. The heat pump cut my utility bill more than half. Very professional and knowledgable technitians. Went out of his way to help me out. Honest and reasonable pricing. Always available and helfull when we need any service.
I have been using air advantage for over 5 years across several different properties throughout the metroplex. I keep calling back and recommending them to my friends because I know Fred is honest and dependable and his prices have always been fair.
We have used Air Advantage for a number of years. Fred is professional and very dependable. He returns our calls and texts. We appreciate him and his fair prices.
I have used Fred for many years and he is very personable. His prices are very competitive . He always returns my calls and gets the job done quickly and correctly the first time.He also does not do unnecessary repairs just to make money. He is very fair and dependable. I can’t recommend him enough!
Air Advantage has a very professional, educated, honest and punctual team. My husband and I enjoyed their services for past six years. I can simply call them lifesaver.
Excellent costumer service, fair price. Highly recommend it.
An excellent company to deal with. The office is responsive and the technicians are skilled and considerate. Great customer service, fair price and honest technicians. Highly recommend it to everyone
Honest, Reliable and Professional - always delivered top notched Quality Svc and personal Commitment — setting the high standard for HVAC svc for DFW metroplex. Taking care of our Medical/Dental offices and our Homes for years. Thanks Fred👍
Fred was such a lifesaver for us. We have old units with something going out every summer. Fred was always professional, efficient and would come out the same day after working all day. I highly recommend Fred