Reviews (37)
Hello I have been using their service for Years now. They are very professional in their services. The workers call you when they are about to come to your house very polite in everything way. Always on time I will always call them , I Recommend Crystal Heating - Water- Plumbing .
Very responsive and reliable. plumber and his team show up when they say they will, and get the job done. They've helped me with water heater repair , installing a new sink and a bathroom leak , I'm sure recommended Crystal Heating - Water- Plumbing .
We had a major emergency and they came right over and fixed the problem quickly. Thanks you guys!
Always fast service, very friendly servicemen who know their business.
Plumbed an apartment and failed to hook the shower and washer drains to the main. However, this was done in an underground drain so concrete was poured over it and they stamped it approved and several months of the tenant taking showers cause the ground under the apartment to turn into a pool. Then the pool found away to the basement apartment hallways a ruined ceilings and carpets. My crystal experience was not “ Crystal Clear “
They came in had no idea of what they were doing wouldn’t help us clear out the water of the basement! Charged us 300 to give us no answers and didn’t even know what the situation was when they got here. Do not recommend!
We had a whole HVAC replacement and water filtration upgrade done by this company. Even before that, called them about 40+ year old AC that took a "break" on a 90+ day and they helped us out immediately. Responsive and knew their stuff to make our farm house comfier at an affordable rate. Our new go-to techs for plumbing, heating, and air.
Over the past few months we've had issues with our air conditioning not keep up during the heat. We've had 3 different employees from Crystal come out and look. Not one of them could find any sort of leak or anything wrong with our unit. We payed them hundreds of dollars in labor and service calls for them to do nothing. Today we had a employee from Star Refrigeration come out to take a look. They found the issue within 5 minutes. We will not be calling Crystal for anything from now on.
Quick service for our air conditioner that broke on a hot day. Thorough explanation and excellent communication!!
Excellent service. Fair pricing. Would definitely recommend
Charges customers to not fix problems. Great way to make money, bad way to get repeat customers.
Furnace was turning off and on during one of the coldest days of the year. The on call after hours tech helped me troubleshoot the issue over the phone and saved me hundreds of dollars on a call that would have been for nothing. He even followed up with me later in the night to make sure everything was still working without ever charging me a dime. Great customer service!
Great service...
Great people
They've always been very responsive/prompt. I trust them enough to leave the doors unlocked to let them work on things with no one home.
They have always taken care of us! If they dont have the part we need they can generally get it in!
They came out the same day and had me squared away in two. Super happy.
Do great work when you really need it!
Prompt and great Service!
I'm only rating this as a one only because I can't give them a 0. They put off visit and came after hours charged 1.5 then came back the next day drove by didn't call or even knock at door to ask to move car out of driveway. Yep, you guessed it we got charged for 2 visits.