Reviews (26)
Our AC went out when it was 110°. Larry himself came out & fixed us up fast! I really appreciate his knowledge & dedication.
The best customer service ever very informative and honest
Pathetic. I had to figure out it was the door switch. My sister won't tell me what they charged her they should be ashamed.
I was visiting my family and the AC went out. We were recommended to call this company from a friend, and it was a terrible mistake. The tech was late, and upon arrival couldn't figure out the problem. We were told Larry would need to handle this job, but never heard back from them. We ended up going with another company and getting resolved quickly. Two days later we got a call from an extremely rude lady from their office demanding payment for a job they never did. I would NOT recommend this company.
10 years ago we had a new larger A/C installed in our home. The contractor that installed the unit told us we needed new duct work, we took him at his word and had new duct work installed. Since that time our home has either been uncomfortable during hot or cold weather and when the unit ran it was so loud we had a hard time hearing anyone talk. We called the contractor and had him check the u it noise and we were told nothing was wrong. We finally gave up on this guy and contacted Larry Pepper along with a couple other contractors to find the problem and give a bid to make repairs. Mr.Pepper was the only person to immediately tell us the problem, along with what it would take to make it right. His crew showed up when they said they would be there and made all necessary repairs, now we have a hard time telling when the unit is running. Finally is right. I would recommend Larry Pepper to any and all that want to be treated right and fairly. Really good job, Extremely satisfied.
I always use Larry Pepper’s for my A/C and Heating needs. The guys who come are always friendly, knowledgeable, and very professional. 👍
I called them for an estimate on replacing my ducting system. They came out and said they couldn’t give me an estimate that Larry would have to come do it...either due to low bearing attic or drop down ceiling) but that he was out of town until Monday. I could tell by the look on their faces that the job was to big for them but instead of being upfront I felt like I got the run around. Come Monday no one showed up or called. Tk’s in Seminole solved my problem by installing mini splits which are ductless.
Larry Peppers is the only a/c & heating company I use in the future I normally do not write reviews however, the tech (Rocky) is the best (polite, professional, on time and responsive) I ask the tech to wear personal protective equipment when in my home He was happy and more than willing to wear ppe at my home In addition, he quickly repaired my a/c problem then clean up everything This tech is a life saver also, icing on the cake is he is a Iraq veteran He is a asset to Larry Pepper A/C & Heating Inc
Every time I’ve called, they’ve been able to come out the same day. Always honest and affordable.
Highly recommend for plumbing and AC/Heating repairs.
The worker a nice and great work they do will use them from now on
I have had great experiences with Larry Pepper's services in the past. However, they take too long to respond because of how busy they usually are.
Highly recommend
The tech came out and spent 10 minutes at my house and told me there was a leak at the canister and he would have to get new part. I was called the next day by the office telling me that the part had to be ordered and it would be a couple of days. Needing my A/C to work, I called another company. They came out same day and informed me that there was no leak! The problem was repaired quickly and for way less money. 2 months later I get a bill from Pepper for the 10 minute service call and an improper diagnosis. Not impressed
awesome service
Fast, professional, affordable, excellent service. Great experience. Highly recommend them!
Very nice came out very fast did a great job appreciate them.
Only place I will ever use to service my A/C at home.
My old air conditioner finally went out and needed to be replaced. These guys were able to fit me in a day earlier than originally set up and got it done quickly. Excellent Service, highly recommend.
Really bad experience. Wish I'd known.