Reviews (100)
Mr. Sarmiento was very professional, attentive, and had very good manners. I would HIGHLY recommend him and Global A/C service. Will be using them in the future.
Some of the best repair men in the city, no, the valley. Very professional, courteous, and extremely knowledgeable. They are not only highly skilled technicians but highly skilled in customer service. Five Star ⭐++
I came home to a hot house , but thanks to global a/c that no longer is the case. They were very responsive and arrived quickly eventhough it was after 5 p.m.. They didn't give up until they figured out the problem. Highly recommend.
Professional service ,very acknowledged on work proformans
They were on time, courteous, and completed the service in a reasonable amount of time. They had also called to remind me it was time for my yearly maintenance check. I appreciated that.
Over the years I have used Global A/C & Heating at two different residences on several occasions for both maintenance and repairs. Each time the professionalism, honesty, and work ethic of the technicians and the owner have not failed to impress. On this last occasion I called them late afternoon and they were able to come by the same day, after normal business hours, to trouble shoot my A/C issue. I could tell they had already had a long day when they arrived, but none the less they maintained their professional demeanor as they greeted me and throughout the entire time they worked to diagnose the problem. They carefully listed as I explained what had been occurring with the A/C system. They were able to diagnose the problem, unfortunately it was a major component that had to be ordered. The very next day they called me and informed me they were able to track down the component locally and that the determined the part was still covered under the manufacturer's warranty. That alone saved me a great deal of money! The next day Tech Trevor Spencer arrive promptly, installed the component, and verified my A/C system was back in working order! Mr. Spencer was very courteous and professional. Great work sir! Global A/C & Heating keep up the good work.
I would definitely call Global A/C & Heating again. Very professional, and helpful. Great service!!!!
selling After 4 years with this unit that was installed . I have had 6 coils, 2 compressors, 2 dryers 3 capacitors replaced. I was sold a junk Goodman 4 ton unit. Watch what they sell you because you will spend thousands of dollars just trying to up keep your ac. I still have 6 years of warranty and will probably go buy a complete system else elsewhere. I have paid for 2 complete systems with the money I have spent repairing this junk unit. I paid $7238.00 for a over priced lead weight and thousands more in repairs. Watch those sly words when dealing with this company you will regret it in the long run. BUYER BEWARE!!! Yes I am a customer !!! Your selling junk. Don't give me your not a customer excuse and you haven't installed a compressor in ten years. I have the proof of the statement above if your smart you will look in your files. You installed our unit 4 years ago in Alton, just because my wife used her maiden name does not mean I'm not a customer. Once you find out go check with the a/c warehouse in Pharr and see what has been replaced with the serial number then maybe you will be ashamed of your reply. I have nothing to hide just stating the facts. Once you check on everything, thing that has been replaced with the warehouse you can change your reply to, he was telling the truth!. Don't give me your not a customer excuse. Nice try when you get a bad review, if you can't take the heat get out of the fire. Nice try! Respectfully. Customer with a 4 ton anchor.
The technician Alfredo was very knowledgeable on my questions and had a lot of feedback on things he noticed while doing maintenance on my ac unit. I really liked that he had actual feedback for me instead of just checking the unit and saying everything looked good. Very professional and excellent service!
Alfredo five stars, went right to work on it thanks Mr. Roland great service.
Excellent service! The owner and technicians were very knowledgeable. Very honest about trouble shooting and prices. Very affordable!
Very professional work by Alfredo the technician. Explain to me as to how the mini split systems work . And how I need to maintain them to keep them working. And also on time
Alfredo was the tech that went to my moms house, he was efficient, professional and explained everything he was doing so my mom knew and understood the situation. He cleaned up after himself and was very respectful, definitely recommend this business and I'm glad they were able to fix the problem quickly.
Global AC has come out to do coil cleaning a few times, and their technicians are very knowledgeable, courteous and efficient. Both times, there have been issues that needed clarifying and both times the owner himself, Roland, left me with a surplus of information that made me feel assured that I was getting excellent service from a professional company that cares about its customers and the valley. I strongly recommend Global AC for your coil cleaning needs. Also, their prices are better than others. I checked.
I had global AC install a complete air conditioning system and my Park model on the lake at canyon lake RV. Not only was a service impeccable the owner showed a direct interest in how to place the unit and made sure it was done properly, professionally, at a reasonable price. I didn't want the cheapest I wanted a good quality cuz I lived there full-time and I will be there for the rest of my life most likely. And the owner took extra time with me to explain the quality of the unity was putting in. In summary, I would highly recommend global AC as you only real place to get your AC work done in the mission area.
We are very happy with the service we received from Global AC & Heating. The call was simple. Roland came quickly and was able to help us with our unit. Global AC has proven to be a company we can trust. Thanks!
I called them they were very quick to book me to come and clean my ac of about 2 years . They can promptly at about 10 am . After that it was down hill from there. They weren’t able to get the coil down it was too hard. They ripped the frame from the air duct they even moved it. They never asked me permission as to if they were able to do that. Called the company owner was not professional was mad about me complaining about it because his guys were here for 4hrs trying to figure it out. He even told me why was I making a big deal out of it?! How professional was that? I mean of course I am going to be mad why because it wasn’t like that ! They damaged my property and he expects me to be okay with that? He stated they had fixed the issue that was not fixed that is just putting a band aid over it thinking I wouldn’t say anything about it. Worse experience ever!! Never again getting this compay!
My downstairs unit stopped cooling my house on Tuesday night. I called Global A/C Wednesday morning at 7:30, thinking I would have to leave a message. I was pleasantly surprised to get an answer from Roland (the owner). He was able to schedule two technicians to come over and assess the problem with my downstairs unit. Cesar and Cruz punctually arrived for the appointment, and immediately got to work. They discovered a Freon leak in the coils and said they would have to order a new coil for the unit. Maggie, who is really awesome, called me about a half hour later and gave me an estimate for the repair. We are on year eight of the original 10 year warranty, so all of the cost of replacement was covered, except the Freon. Maggie scheduled the repair for the following morning, and again, Cesar and Cruz arrived as scheduled. They were very professional, neat (cleaned up all the mess), and did a great job of repairing/replacing my a/c unit. Roland stopped by in the afternoon to make sure everything was going as planned. Again, I was pleasantly surprised to see the owner at the job site. I would definitely recommend Global A/C and Heating to anyone looking for a professional, honest air conditioning company.
You can count on Global A/C & Heating to provide you with an honest and fair price for services provided along with a respectful and courteous work crew. We have been and continue to be extremely happy with them.
Great group of guys. Very professional, they explained everything in detail and showed me step by step what they were going to do. I was having problems with my A/C unit and with one call they came in from one day to the next to help me out. Thank you so much Global A/C team.