Reviews (100)
110 degree Texas heat and the air conditioner stopped working. Called the company that warranted the AC when we bought the home and they couldn’t come out for over a week. We used West Austin Air Conditioning to service our HVAC and gave them a call. They scheduled me immediately and repaired our AC and had us up and running on the very same day. We highly recommend West Austin Air Conditioning and are extremely grateful for the customer service and expertise. The Allen Homestead
Bryan was on time and very courteous. I appreciated his honesty and clarity of his explanation regarding our a/c unit. It was a stark difference from the past service repair calls we have had in the past. Thank you West Austin for what you do. Gordon L Crow
West Austin Air is an exceptional company! Responsive and on time! Professional techs who know their stuff! Highly recommend!
Great experience. Bryan arrived on time and quickly solved the problem!
Excellent! Highly recommend! Thank you, Bryan!
We recently had to change ac companies and had West Austin Air recommended. Very fast response. Had them do a preventative maintenance and replace an air handler. Went smooth.
Great company to work with! My #1 option when I need ac help.
Caleb and his team were great to work with. Full system replacement with duct cleaning and UV air quality improvements. Highly recommend. Good I'm about ready
Professional, informative. Fast and friendly service.
We were very happy with our experience with West Austin Air Conditioning. From our first call to the completion of the service, everyone we encountered was friendly, professional, and clear. The work was timely and thorough. Although they were able to come out the same day, I know that won't always be the case. So, I commend them for this, but I based my review on the excellence of the entire service experience. We will certainly use this team again, and we highly recommend their services!
Very prompt, friendly and excellent service.
We've had West Austin Air Conditioning provide services for us twice now, and I am delighted to share my exceptional experience with this outstanding company. From start to finish, they demonstrated unmatched professionalism, reliability, and expertise that truly sets them apart in the industry. From my initial inquiry to the completion of the installation, their team displayed an unwavering commitment to ensuring my utmost satisfaction. The staff was prompt, friendly, and attentive, addressing all my questions and concerns with patience and clarity. Their attention to detail and willingness to go the extra mile to ensure my comfort was truly commendable. 10/10 recommend.
Came out same day and made repair no problem - price was reasonable.
Had a great experience with this company. 2 previous companies did not deliver. 3rd time was the charm for me.
The team at West Austin AC are the best. Good and honest work. Great communication.
We had a great experience! Reasonable estimate and work. Would recommend them every time
Caleb was our technician and he is beyond amazing. We will definetly use them again. No need to call anyone else. Very knowledgeable, quick and thorough.
In the heat of summer my rental property AC went out. Tenants needed cooling immediately. West Austin provided a mobile unite immediately and had the new unit installed very soon after!
They email me every month for the last year asking for a review - here it is.
Caleb and Team are absolutely amazing. They've maintained our HVAC system basically since our house was built, and helped us with installing upgrade to Ecobee (along with providing the guidance of which smart thermostat would work best with the system we have). 11/10 would recommend.