Reviews (100)
Mason was awesome and so helpful! Great service! Thank you so much!
Excellent service, very professional and personable. Will most definitely be a repeat customer!
Great working with Mason and Cooper today. Mason explained everything and gave me lots of options from must-haves to nice-to-haves. Really appreciate the professionalism. And most importantly, it’s all fixed and running again.
Was very patient with us and very informative. Left us impressed with his professionalism. We were very satisfied with the level of service.
Great place to call if your ac isn’t cooling or can’t keep up.
Just installed but as far as their service is concerned, TOP NOTCH? Will definitely recommend them to others! Thanks guys!
Always very professional and courteous, getting to the work in a timely fashion and getting the job done effectively and honestly! Eric truly cares about performing quality work in a professional manner. I HIGHLY recommend using On the Double! Heating and Cooling!
On the double! Gave us fast, excellent service. I called them at 3:30 and there was a tech at my home by 5pm. My problem was diagnosed and fixed. Give this place a call. You won’t be disappointed!
These guys are the best. A/C stopped cooling morning of 6/20. I texted Josh at 8:00AM, and got a reply within 20 minutes. With temps in the 100's, companies are very busy, but he got me on the schedule for 3 o'clock the next day(6/21). About 8:00AM on 6/21, I got a call from Ashley asking if they could move the appt up to 1:00(absolutely). Cody & Israel met me and checked the whole system (units, ductwork, and insulation). They confirmed my suspicion of faulty compressor capacitor. And helped figure out why I've replaced several capacitors over the years. They replaced bad capacitor and fixed up some more to prevent failure in the future. They were really friendly and gave options to keep my 16 year old units working. I was really worried they would recommend just replacing everything. But they affordibly repaired it and gave me options to keep it going. These guys are looking out for their customers, and customers pocketbooks. I look forward to them taking care of my heating/air for years to come. Cannot say enough good about Cody and Israel, very professional, hard working, and friendly guys.
Both techs came in very professional and got right to work found the issue and got it fixed quick thanks guys!
Excellent communication of the repair process and very reliable.
Always on time and very professional. This time they were actually able to come out a little early! Great service overall. Highly recommend great job Cody!!
On The Double came out quickly and the issue was fixed on the same day. Eric was very knowledgable and honest. Will definitely be using them again!
Had OTD come out and install a new HVAC system. Highly professional, courteous, very tidy. Would recommend them.
Cody was a pleasure to work with. Thorough and explained everything clearly. Great professional look in the company shirt as well. Great company. Great people.
The guys did a great job replacing the duct work in our house. They arrived on time, were professional and friendly, and did a great job. They’ve only been gone an hour and we can already tell a difference with the new duct work! HIGHLY recommend!
Company is amazing to work with. Very professional and really clean.
I live out of town but had to make arrangements to get the AC looked at for a house in Lubbock that I was selling. “On The Double” did a great job from first contact on the phone to the technician completing the job.
Excellent service! Very profesional! Cody and Iz went above and beyond, quick and clean job overall, I recommend them 100%.
Mason was a young man who was very professional and courteous and prompt! He knew what he was doing and got my air conditioner up and running quickly! He’s my savior! (Sorry Jesus)