Reviews (49)
Jay Young is the first number I call when I have an issue. They have serviced plumbing and HVAC issues for us. Their crew is the best. Friendly, professional, and experienced. I’m a fan!
Christina and Jay Young were very responsive and caring about my slab leak situation. They were very conscientious regarding costs and we're seeking always the best work but at least cost. They helped me a lot and answered the phone, which is hard to find these days.
I will recommend Jay Young Plumbing HVAC to friends and family. Very proficient. John is very good to work with. He has the tools and talent. I will use them again for sure.
Amazing customer service from the tech!
We have had someone out to unstop a toilet and he did a great job! He was able to get to us in a timely manner, was polite, helpful, explained problem and took care of it right away. During some remodeling, we were told we needed to have the old water softener pipes cut and tied off, when I called, Rosie was able to get us help right away. The service guys were excellent, did a great job and had everything taken care of in a short time. We have been VERY PLEASED with Jay Young Plumbing and would definitely recommend their services!
It's Texas... It's July... It's HOT! I came home at around 5:15 pm and noticed my air conditioner was no longer blowing cool air. It was 89 degrees in the house!!! I assumed that because of how busy AC folks are that I would at best have to endure the heat for at least the night if they could "get me in" and scheduled. I called and was told I'd get a call back which I did at aprox 5:45. The technicians said they were on their way from a job out of town and would be there at around 7. Low and behold they were there and exceedingly kind and professional. They quickly diagnosed the problem and fixed my unit. I appreciated the quick and professional service provided and would recommend them to anyone!
This was the first time using Jay Young Plumbing I've seen there trucks around town but that's all I knew about them and I needed a water heater replaced I have my own plumber that I've used from 15 years but for some reason this time things were not working out had to tell him it's best you leave I'll find someone else I called them on a Tuesday they cane out Wednesday in under two hours we were up and going so needless to say I will be using Jay Young from now on
Hello Jay Young Plumbing, I wanted to take a minute and express my appreciation for y'all. Between visiting with y'all on the phone and working with John at my home, I have been so impressed. Y'all have been super helpful answering all my questions and John's kindness and work was terrific. We will definitely always call for anything else we may need!
Very prompt assistance and great quality work! Will definitely be using them again in the future.
Jay helped with a gas leak, repaired, brought everything up to code, very professional people will use their services again, thanks.
John has repaired plumbing problems for me in the past. He is hard working and does a great job! The office lady was very nice and rescheduled my repair for me due to a conflict I had forgotten about. Great company.
Very professional and friendly. Fixed the same day as diagnosed. Has been working just fine ever since!
We love dealing with John from Jay Young Plumbing. He's a nice guy that I believe I can trust, and he does great work. We've used them for 2 or 3 jobs now, and I will call them again if we need service.
I hired Jay Young Plumbing to connect my new fridge to an existing water line. When the service technicians arrived they said it was such an easy job and were embarrassed to charge the flat service fee of $95. It took them less than 10 minutes to connect the water line to the fridge. I paid cash and kept my receipt that reflected "checked for leaks". The next day the bedroom behind my kitchen wall was FLOODED with water from the leaking water line connection. I immediately called Jay Young Plumbing. The same service technician arrived and apologized for the leak and the damage it had caused. I cleaned up the mess while the technician worked on correcting their mistake. I had a flight to catch so the technician stopped the leak and instructed me to call upon my return to "fix" the problem. After returning, I contacted Jay Young Plumbing and they sent out a different technician who ended up running the line from my water heater via the attic to the fridge (something I was unaware that was possible). Upon his completion he handed me second invoice for $375. I informed the technician of the situation so he directly called Jay Young (owner) on speaker phone. Jay Young was extremely rude to the technician (his employee) and hung up on him. The technician asked me to sign the invoice agreeing to pay the additional $375 ( I did not). Instead I called the office directly and asked to speak to Jay Young. I attempted to give him the details of my situation, in a rude and aggressive tone Jay Young said he didn't care and hung up on me. I called the office a second time and spoke with Jay Young's wife. She informed me that her husband was "having a bad day" and apologized for his behavior. I later received a past due invoice in the mail. I attempted to reach out again with no solution as it was my fault that my "house was old". A year later I became aware of the fact that Jay Young placed a mechanics lien on my home for $375. The title company said they had never seen a lien for
I have used Jay Young Plumbing, Heating and Air exclusively for over 15 years. They are a top-notch company that have taken care of me, my customers and my family with the utmost care.
Jay and each of his plumbers have always exhibited the utmost care, respect and top-notch service for me personally and also for my business. We have used Jay Young Plumbing, Heating and Air Conditioning exclusively for over 15 years. Jay takes great care of us. Every. Time!
Called last week and made a appointment to get a estimate on getting all new air ducts in house. The morning of my appointment I didn't receive a anyone show up or call so I called and was told that they had to many big jobs come up to get to mine.
Great service on new tub and fixtures installed on a bathroom remodel.
Great Service!
I needed someone out same day, not only did they show up they replaced water heater and got my household up and running again with hot water. The guys were nice and professional. Thank you!