Reviews (26)
Great company. Have been using them for years. Only company I would recommend.
Quick response, quick service, fair price!
Difficult to schedule services.
Mr. Drum has fixed our A/C several times and has always been honest and fair with us. Considering our A/C is very old we have had a number of issues and he has diagnosed the problem and fixed it quickly every time. He is trustworthy and his prices are fair unlike a lot of others.
Always honest and professional. Great company!
Quick and efficient
We had our water heater burst at our nail salon and Mr. Drum headed over immediately to fix it, the price he gave us was the best quote out of all the others and he was extremely helpful and professional. Will definitely use his services again in the future! - Paint Nail Bar Lubbock
Our furnace stopped working during the polar vortex event. He got to the house within a few hours and had it working again in just minutes! I think that his experience and knowledge were why he was so amazingly fast in diagnosing the problem!
I have used these guys a few times. The most recent was for the replacement of a water heater. Quality work by quality people.
Mr Crockett and his two man crew showed up early Friday morning 9/25/20 to locate and repair backyard gas leak.They started 9:00am dug up the ground and cutting both end of metal gas line from the alley meter to the outside wall gas line and inserted and ran underground yellow polyethylene gas liner. Later they took the time to enter my home and removed the old gas shut off valves on gas stove, water heater and heating @ a/c and installed new valves and inspected the attic gas line connectors and exhaust vents. After the repairs was done and gas turn on and hot water heater turn back on I notice my A/C wasn’t blowing cold air (Had nothing to do with gas leak repair) compressor wasn’t kicking on Mr Crocket took the time to trouble shoot the problem and finally had the A/C running again. The repair price I was quoted was reasonable and well worth for the repair they provided. I highly recommend Crocket Drum Plumbing Heating A/C to anyone out there in Lubbock and surrounding areas. Their professional mannerisms, honesty, professional and knowledgeable work ethic they have provided me that day is above and beyond...Crocket Drum Plumbing Heating A/C was recommened to me by Atmos Energy Technician. So as a U.S Army Veteran I Thank You Mr Crocket and your crew••••!!! Jerry Reyes
Installed new air conditioner.
Didn't show, didn't call to say they were not coming
Great guys that work there and Crockett is one of the most honest and fair people you will ever meet!!
They are the best at what they do. Affordable too.
Honest people!!!❤
He got the job done and his price was reasonable. I enjoyed talking with him, too.
Great Service and very knowledgable.
Responded very quickly and fixed my outside faucet. Super guy!
Always helpful
Very helpful and took care of me quick,called in and within an hour they were here. Very polite men have and will recommend this company to anybody looking for a plumber. Great job guys!!!!!!