Reviews (100)
Very nice tech come out.
Very friendly and professional, and quick to respond to any issues. Would definitely recommend!
HVAC Baby Good people good pricing clean and courteous. Your Longview Premier Lennox dealer y'all.
Very professional, highly skilled, and a proud American. You can't go wrong with Ben Maine's.
Terrific service and same day! Called several companies for a weekend service after noticing our outside unit had an issue. Most companies were either booked up or had a crazy charge for the weekend. Called Ben Maines because they service my building at work and it was great from the phone call to the completed job. Alex came out to our home in Lindale from Longview and had great customer service skills and was able to diagnose the issue and go out of his way to source a part for us he didn’t have. He also replaced another component and did a tune up as part of the service for free. Wonderful service on the weekend and while I wasn’t home so that my wife and two girls could have A/C again. Thank you!!
Absolutely spectacular! I first called the company on Friday afternoon. They let me know that I could save money by having the repair done during the work-week instead of the weekend, so it was nice to see that upfront honesty instead of them trying to squeeze every dollar out of me. When the technician arrived on Monday, he was very knowledgeable and experienced, and was able to identify the problem with my A/C system very quickly. Within just a few minutes he had corrected the issue as well as checked the other components of the system to make sure everything else was working correctly. I was pleased with the promptness of the service, the quality of work, and it was great all-around. I'll call these folks up next time I need HVAC service, for sure!
Over charged me and ruined my ac. Had a better company come out and they fixed the horror show that was left behind. I would leave no stars but Google wouldn't let me.
Maines’ AC came immediately when my system was not cooling properly. It was getting very warm inside and they came to my rescue and had my unit up and cooling promptly! I really appreciate their fast and professional service! Jeanie Stevens
They were quick to respond and were able to see me the same day (although that may not always be the case depending on how busy they are). I wasn’t home the time but my wife said the repairman was friendly and professional.
Ben Maines AC always responds quickly & has always been professional. They explain the problem & take care of us promptly. Trusted company!
The technician (Daniel) was very professional and courteous. He made sure my system was ready for the summer!
I have been using Ben Maines business for a long time. Daniel was the technician that repaired my air conditioner. He was very nice and explained things well. I felt the price was steep but being cool is VERY important to me.
First time AC service using Ben Maines. Very pleased with the tech Glenn. He was on time, friendly, professional, and efficient. Glenn explained what he was going to do and answered any questions or concerns I had. Very satisfied with Glenn and Ben Maines company. Highly recommend!
John is a consummate professional; he knows his job and gets right to it. I have been doing business with Ben Maine's for year's and wouldn't even think about calling anyone else!
The state that I moved from experiences earthquakes, and we had a very strict building code to build by, all trades included. As an inspector my job was to enforce theses codes. So, with regard to my own personal experience I would say this; I could take the average homeowner and show them 20-30 details done with my install that they would never even know to look for. Well, I do, and I'm telling you that Ben Maines Air Conditioning did as good a job, with all the attention to details, as I've ever seen in my career. Halfway through day one of the install I completely forgot about the cost, because I could tell what I was getting. So take it from a former expert witness, you can trust these guys, you have my word!
We have been using Ben Maines Air Conditioning for years, and we are never dissatisfied with the men who come to our home to service our unit. They are friendly, professional, knowledgeable, and always on time! Thank you!
So Ben Maines Air Conditioning is simply great! Mark, the guy who repaired our furnace was thorough, did a great job keeping us posted while waiting for parts and was quick. I would highly recommend them to everyone.
Technician was professional, courteous, & timely. Office personnel always reaches out about 1 week ahead of maintenance due date to set up our PM appointment which makes it easy for us to coordinate. I certainly recommend using Ben Maines services.
I like that they call and offer time and day options . The tech always calls when he's on the way. Tech is prompt with arrival and service. If a problem is discovered options are offered. Great people, great service, great company.
In a desperate need they were able to show up same day!! Diagnosed the problem and were helpful in trying to find a solution! The service man Carl was very professional and informative! Thank you!