Reviews (28)
Was told parts was under warranty air cybernetics didn’t have the part had to order very basic part charged twice for them having to come back out to replace part that they should carry horrible customer service don’t use them
Air Cybernetics - NEVER use them for your HVAC needs, we had two brand new units installed last year in May, $11k, we have had nothing but issues with the AC part of the system. Starting almost immediately after installation our downstairs unit would stop cooling, getting up to 80+° inside. They came out multiple times last year and tried this or tried that trying to fix the issue with the BRAND NEW unit that was installed, it would work for a few days and then go back to having the same issue. Also, if that wasn't bad enough, the upstairs unit had a faulty float switch that stopped working causing it to flood out the floor in the HVAC closet and soak all the way through into the garage ceiling and break through the ceiling. Here we are again having issues with the cooling system, not only down stairs but up stairs also. Two techs came out and stated that the "compressor was running backwards because it was getting too hot", so they put in "delay switches" to "fix" the problem. So, now instead of it getting up to 80+° in the house and the system not blowing cool, it still gets 2-3° above the temperature it is set at runs for hours on end.
We would highly recommend Air Cybernetics They were very helpful and knowledgeable!! Got our unit installed and house cooled!
We called this morning and the repair was complete this afternoon. They are fast, efficient, professtional, friendly and most importantly honest. I cannot recommend them highly enough. Awesome company.
Excellent company. Honest and professional. Had to have a whole new AC/furnace installed. I was given some misleading information by a local company, before contacting Air Cybernetics. I was referred to Toby, and he immediately explained what I needed. He didn’t try to sell me something that I didn’t need. He is not a salesman. He is a good, honest man. Two very nice young men, made the install a breeze. They worked efficiently and were very professional and polite. They covered my flooring for protection and picked up after themselves. One of them actually used my vacuum to pick up any small debris. Toby contacted me the next day, to make sure that everything went well and that my family was pleased. We were very satisfied. Couldn’t be happier with the unit itself. (Comfortmaker 16 seer) Thank you Toby, and all the guys involved.
Air Cybernetics is the best! We've used them for AC needs since 2011. Through the years, we've had to repair and replace a thermostat and, most recently, had a repair replacing a part to make the AC work. They are always quick to respond to a call, very professional, and have very fair pricing. I'm very happy with their service and wouldn't use anyone else,
Air Cybernetics provided me with great service. They were responsive and did quality work. I will definitely be a repeat customer!!
Air Cybernetics came to my house after hours and fix my a/c after 3 other companies could not fix it! Finally someone knew what they were doing. Toby was knowledgeable and very kind. I would recommend this company to all my friends and family!!!
Our A/C went out….called Toby w/ Air Cybernetics. He came out gave us a bid and we used his company. They did an awesome job with removing old system and installing the new system. They even answered my many questions! Well pleased, would recommend his service to anyone needing HVAC work.
I've known Toby personally over twenty years and have utilized his company extensively to solve our heating and cooling problems. Toby and the crew are professional, punctual, and personable. They go the extra mile and take pride in providing quality and value to their customers. The crew at Air Cybernetics helped me get a few extra miles out of an aging system. And when it was time to replace, they had me up and running in half a day. I could go on, but just call them already! Toby and the crew will treat you like family.
I highly recommend Air Cybernetic for all your HVAC needs. Steven is efficient, timely, and courteous. I will definitely use this company in the future.
Toby and Stephen and the team have always gotten to us promptly. Between the business, our personal house and rent houses we have a lot of a/c units that need up keep. They always get to us right away when the a/c goes out at the clinic. The team is always friendly and professional. They are great about giving us options when we need replacements or major fixes. We have used Air Cybernetics for many years and never have been disappointed with the quality of service and professionalism provided by this company. I highly recommend them for commercial or residential HVAC repair
Highly recommend!! Great people working for them. We lost heat during the winter storms and they were more than happy to come assist us! So thankful for the quick customer service.
i highly recommend this company, having used them for many years, They have always been fair, efficient, timely, and courteous. I will definitely call them again in the future.
Thank you for your hard work and dedication!
I’ve known Toby Cubine for 20+ years. He is a trustworthy and caring guy. I have called him whenever I had issues with AC and Furnace. Hes always quick to fit me in so my family hasn’t had to suffer through the heat or cold for very long. Toby and his crew do great work and they do it right the first time. I’ve never had to call them back to address the same issue. I highly recommend this company.
I called at 4:55 pm on Friday the 10th and told them that my ac was out. The owner, Toby Cubine, came to my house with a couple of his guys and tried to fix it. The compressor was no good. They called the distributor that had already left and asked him to go back so that they could replace mine. I want to tell you. Because of his service, we now are able to have a comfortable weekend instead of a miserable one. Thank you a ton Toby. You have always had my business and will have!
I have used them twice at 2 different homes. I highly recommend this company.
Steven was very nice and very quick.
Steven was prompt, super polite, and very thorough. He explained everything wrong and took care of the job. Awesome young man you have Air Cybernetics, Inc!! Thank you!!