Reviews (35)
Ken came over and did a great job fixing my leaking mini split ac unit. He also informed me of the underlying problem and showed me how to deal with it in the future. The pricing was fair and I would definitely work with him again.
Scheduled an service call. They never showed up. I called for a week. They Wouldn’t ever return our calls and when they finally picked up they told us they weren’t doing business with us without any explanation. Kinda strange.
They were fast, honest, and transparent about everything. My AC went out and I called 10 different big box repair companies. None would even come out for diagnosis for a week. I called Ken's and they were there within the hour and had it repaired just as quick. They answered all my questions and never gave me the run around. I will be a lifelong customer and will recommend them to everyone that asks!
AC went out and they had it fixed within 2 hours of calling. A bit more than what I’m used to paying in TN but so is everything else in TX. Would highly recommend! Ken was very nice and gave me tips so I wouldn’t have to call him for a while, haha.
My husband and I were desperate to have our AC repaired on a recent late afternoon. We called the company we have used for many years in the past. Unfortunately, they were unable to get to us as quickly as we had hoped. During a quick search for local HVAC companies, we came across Ken’s Kooling. While I was feeling desperate, it was important to me to find a reputable company. We were impressed by the positive reviews and gave them a call. And I am so glad we did. Not only did they fit us in same day (and very last minute) but they were incredibly courteous, professional and rescued us from a very uncomfortable evening. We were so impressed that we will be switching over to Ken’s for our regular maintenance servicing and all future HVAC emergencies! Thank you to Ken’s Kooling for your extreme kindness and professionalism. Our family is truly appreciative.
I know it probably sounds like an urban myth but I have experienced it personally, a woman alone (especially a senior) can get taken advantage of when it comes to home and auto repairs. My service calls with Ken have been the exact opposite. He took care of me like I was family. He listened, made sure he understood and then acted expertly, timely, thoroughly, and at great pricing. He was my knight in shining armor and I would not hesitate to call again if need be or to recommend him to anyone. Use this guy!!
Awesome, Simply Awesome!
Would highly recommend Ken's Kooling! Called them in the morning and by the afternoon our mini split had been fixed and we had cold air. Reasonable pricing, quick turnaround and very knowledgeable. Very grateful to have found them!
Very professional and get the job done! Thanks again for a quick response and service.
Repaired and Educated my tenants on operating and maintaining their units.
Ken's absolutely expert at all facets of HVAC service. I can't imagine using anyone else for the HVAC system in my home!
They were very professional and communicated about the issues with the A/C unit.
I called at 10 am and Ken had our AC motor replaced and working by 2. Highly recommend him.
It was the beginning of summer, and our AC compressor decided we were not warm enough. They were onsite within two days, repair later that week. I think we went without AC for 4 nights. Very responsive, wonderful people to work with
Ken and Jeff are a dream team! I was looking to install a mini split in my upstairs loft and they not only came through with that but discovered we needed more air flow for the size unit that was previously and recently installed by another company. There were some complications with the mini split install due to some old sheetrock and a leak on the compressor side, but Ken and Jeff made it right by coming back out and getting it fixed and squared away. Cannot recommend these gents enough!
I’m a commercial general contractor with over 20 years in the Austin area. I requested their services for AC diagnostics 3 times this last month and all repairs were done the same day. Super knowable technicians and their installs/retrofits are nave always been on point and on time. Hard to find these day’s! Henry Davila HenMarz Construction
Our entire HVAC system was replaced efficiently and professionally. It’s wonderful not worrying about it failing. Highly recommend Ken’s Kooling.
Prompt service.
Our AC went out on a Sunday, and Jeff came out the same day to access. Our unit needed to be replaced and it was done quickly, within a few days. I highly recommend this company.
Ken and his crew installed a mini-split air conditioner for me and I am very happy to recommend his company to others. I found his staff to be very responsive to my needs. The work was done in a timely way; my inquiry answered quickly with a follow-up quote; e-mails always answered; and scheduling always announced. The job was done professionally. Workers were neat, communicative, friendly, and courteous. During the process, if we had any concerns, they took care of it immediately.