Reviews (100)
They are the only HVAC company you need. Their staff is super friendly and their customer service is top notch.
Great company and a superb technician. Very professional, friendly and timely
Great service, on time and knowledgeable.
Professional and got the job done in a timely manner. Happy with the service that was provided.
I have been using Cool Atmosphere every summer and winter. I also use the service for my parents house. One Christmas eve my parents heater stopped working and when I called them they showed up that night because they new it was going to be a very cold night and they new my parents were fragile . So, I use this service because I know they’ll show up.
I had my AC unit shutoff last night and it's 102 degrees today, so needless to say, it was a priority to get turned back on. They came out within hours of my call and they took care of the issue (drain blowout) as part of their warranty that comes with new units. I had them replace that unit last summer. They were fast, easy, and professional. 5-stars!
Service technician was early and respectful. Very willing to share what he was doing and gave tips on future maintenance. Overall, well pleased.
Our technician was very knowledgeable and friendly. Gave really good tips and recommendations. There was a delay in our appointment time, but scheduler was always updating us on the situation (there was bad weather that set everything back) I appreciated how responsive the company was. Will definitely use again for future needs.
Our family, hands down, LOVES Cool Atmosphere! Our upstairs system wasn’t cooling. I called and was on the schedule quickly. Our technician, Thomas, showed up and now we are icy cold again! Very professional, very HONEST, and the only company that is allowed to service/repair our equipment. We have been happy customers since we moved to TX 9 years ago!
On time, friendly, told me my unit was old he didn’t know much about r22 units. Did not charge me but said I would get some quotes on replacement unit. My son found some young guys on FB they came out and found the only problem was the breaker. It works now. I would give a lower score, but he was a young tech. They have nice trucks and stuff. My young FB guys did not, but immediately said “I can make anything work” and did
Everything was wonderful. From customer service getting me scheduled same day to the technician, Thomas, whom was friendly, knowledgeable and fair!
Technician arrived on time and was very professional and thorough. Answered all my questions. Highly recommend Cool Atmosphere!
Super professional and knowledgeable, I'm happy I found them. they saved me a lot of money and got me fixed up fast.
Great job! Showed up on time and performed annual maintenance efficiently and thoroughly.
Junior was kind, helpful, gave detailed information, and was thorough.
Office was quick to get us an appointment. Kept us updated with text messages. Ethan, our technician, was punctual, polite and professional. Explained everything to us and gave us options. Very thankful!
Kind and capable technician. Thank you Thomas!
We have used a Cool Atmosphere maintenance agreement for servicing our AC for several years. They are easy to work with, always on time and their techs are very courteous and friendly. When our coil developed a slow leak, they worked closely with the manufacturer to get it replaced under warranty. While waiting for the new coil they kept the coolant full so we could still use the AC. We highly recommend them.
I called, DEAPERATE, at the end of the work day for someone to come fix my AC. I rent and my property manager called a company that couldnt get us in for 2 more days. If you live in Texas, you know two days is far too long to not have AC in the summer. I called Cool atmosphere and air and Thomas answered, understood my situation, reached out to my property management company FOR ME, and came HIMSELF to service my unit in less than an hour. He was literally my hero. I cannot speak to their prices but I CAN speak to their kindness, professionalism, and punctuality. I would recommend this company to any of my friends who rent or own their homes!
Junior was awesome. Our AC went out in the middle of the night, really bothering our medical needs two year old. We were very stressed that due to the heat this week we could not get someone out quickly. cool atmosphere was there and had the problem completely fixed within two hours. These folks are the real deal!