Reviews (82)
Thanks for working hard to get everything just right. I appreciate the great customer service and responsiveness. I’ll continue to refer friends to Platinum Air.
I had a previous company cancel on me and so I had been without a/c for days. They were able to come out the day I called gave me a matched quote and installed it the next day! The guys were super professional and worked their butts off in this horrible heat! My house was over 100 in the attic. They knocked it out and honestly am so impressed with their work! I highly highly highly recommend theses guys!!
We received six quotes for a new A/C unit, but without a doubt, Platinum Air A/C & Heating stood out as the perfect choice for us. From the very first interaction with their technician, it was evident that we were in good hands. The entire staff exhibited a remarkable level of friendliness and were always available to address any questions or concerns we had along the way. As discerning consumers, we understand the significance of conducting thorough research, especially when it comes to significant purchases like this one. We were delighted to discover that Platinum Air not only met our expectations but also exceeded them by providing installation services the very next day. The entire process has been nothing short of exceptional, deserving a stellar five-star rating. We extend our sincere appreciation to the entire crew for their dedication in ensuring a smooth and efficient installation process. Kudos to them for delivering an outstanding experience and getting us hooked up with our new A/C unit. -The Guajardos, La Marque TX
I have been using Platinum Air over five years for any issues or repairs for my home and rental properties. Unmatched workmanship at great prices. Always on time. The only AC company I trust! 100% satisfied every time.
So far they have been great.
I will use Platinum Air from now on. They were extremely responisive and did a great job. I could not be more pleased with their service and kindness! I have two small children and my AC went out they were able to come that day to service and fix my AC. We are very grateful for the service they provided.
Very professional and friendly repair man…will definitely continue to do business with them.
Platinum Air is hands down the BEST! We recently had a very expensive HVAC issue. After contacting the home warranty company their contractor tried to take advantage of us….We contacted Platinum Air! They were on time, very professional and went above and beyond to help get our system cooling again! We will never use anyone else for our heating & cooling services. Thank you Platinum Air!!!!!!!!!
I believe in supporting local and can’t say enough about their service and professionalism (we’ve used them before for an outdoor unit install). They were extremely responsive in resolving an issue (less than an hr from time called to resolved!).
Platinum Air is the best! Always responsive, honest and quick to help get my AC repaired!
Joseph and his team were very professional, on time and performed the job fast and clean. Highly recommend
Very personable and professional. Had no issues with new unit install and follow up.
Very responsive, knowledgeable and informative of the repairs needed. The cost estimate was fair and the service contract pricing was very fair.
The team is amazing always ready to respond, great company with great employees
They are always extremely responsive, friendly, and fair. It's hard to complain when your system is up and running an hour after you call.
Very responsive. Will use them again.
Great company, great people that put customer service first. Highly recommended!
Platinum Air is awesome! Showed up within the hour, and replaced a capacitor in 30 minutes, on a Saturday! Best A/C company in the area, hands down.
Great team and very punctual. It’s nice to know you can trust a company with such an important part of your home.
I couldn’t be happier with professionalism and quality of work! Thank you 😊