Reviews (20)
Ronnie is an absolute saint and genuinely kind individual. We will continue to be loyal customers because of him. On a scorching hot day with temperatures in triple digits, our AC suddenly stopped working. It was already 6pm when I reached out to Heritage for help. Despite hearing a young child in the background, Ronnie immediately came to our rescue, firmly stating that "no one should be without AC." Although his initial assumption about the issue was incorrect, Ronnie spent the next 2 ½ hours diligently troubleshooting until he found a solution to keep our AC running smoothly for the evening. Words cannot express how grateful we are for Ronnie's exceptional service at Heritage AC. We wholeheartedly recommend him to our friends and family.
Ronnie and his team replaced a heat pump system in one of our rental units. He was prompt, friendly and professional. He is my new go-to for HVAC service and install.
I was referred to Heritage AC by my neighbor who was impressed with their service. They responded quickly and came to my house the following morning. Edgar was patient, professional and friendly. I highly recommend them.
Our AC stopped working a few days before our family was to arrive for the July 4th holiday. It was 106 degrees. Edgar came at 7 am the next morning and analyzed the AC and reported to the owner. He determined we needed a new AC. He found a new AC and furnace that afternoon and Ronnie (owner), Edgar and Ronnie's father who owns Robert's Air all came at 7am and we were cooling down by 1:30. BEST Service we could imagine. Highly recommend.
My AC failed late on a Saturday night. Ronnie came out first thing Sunday morning and was able to repair my system that morning. Ronnie took the time to explain exactly what was wrong, what needed to be fixed and did it for a very fair price. I really appreciate Ronnie coming out on a Sunday and highly recommend Heritage Air & Heating.
Ronnie and crew replaced our entire 20 year old system in April 2022. We are extremely satisfied with their work and our new system!
My A/C wasn't cooling very well. He was very prompt in responding to my call, came out, checked it out and gave me his opinion. He volunteered to return later on his own. Very honest and personable young man. They will be the first company I call next time if and when I need help again with my HVAC.
Ronnie and Kat from Heritage are the best. They helped me with a nightmare troubleshooting and installation of new mini split ductless unit in my studio. I have had two other contractors in 3 years work on same unit and Heritage by far provided the most professional recommendations and work. Prior installer left the pipes exposed on the exterior and performed a sloppy install inside - even worse they neglected to process the warranty on the unit (Pioneer required the installer to do) so when the unit broke within warranty I had to buy another - that took a year to sort out. Once I engaged with Heritage everything moved smoothly on their end: they were professional, quick, responsive, trustworthy and reasonably priced. The installed unit looks fantastic, works like a charm, and is under warranty. Additionally, Ronnie looked at my main AC unit and made a couple tweaks to help it perform better as well. I am pleased to support a family and female owned business as well. When it is time to replace my main AC unit I will only call Ronnie and Kat. I give Heritage my highest recommendation.
Ronnie went above and beyond to help us during an ice storm in Austin. We were without heat and he tried everything to get us fixed. Big box shops were terrible and charged us for literally nothing. Ronnie is a sole proprietor and it shows - smart, thoughtful, timely and excellent communication skills - including reaching out and coordinating with our neighbors. They don’t make them like this anymore.
Honest, reliable, straightforward, highly skilled. They installed a mini-split for my office. No complaints. Reasonably priced. They check their work. Even helped with a thermostat in the house on the way out. Will call them again.
Wonderful service. Responsive, friendly, efficient.
Ronnie was on time, courteous, knowledgeable and even took the time to give an explanation of what went wrong, how it could be fixed, what I could expect to get for the repairs and what seemed a very reasonable cost. True to his word, he didn’t have everything needed in his van to complete the repairs but came back the next day. He will be my go to guy for all HVAC needs.
Ronnie is honest, courteous, and thorough. He replaced our AC unit at a highly competitive price, and then checked in with us several times once done to ensure we were satisfied. We feel lucky to have found Heritage to do the job, and would happily recommend this company/Ronnie to anyone. The company is that awesome!
I have been using this Company, and they are just fantastic. I would highly recommend this Company. Donnie Roberts Director Of Facilities And Purchasing , for Meals On Wheels Central Texas
They were GREAT! First, they were on time! They came out very quickly, diagnosed the problem, fixed it and gave us great advice on how to keep our AC in good shape. They are the 'good guys!" Don't hesitate to call them - you won't be disappointed.
Once again Ronnie, owner of Heritage A/C & Heating to the rescue. I find Ronnie very knowledgeable, to the point, and "HONEST". I have and will continue to recommend Heritage to my friends, relatives and neighbors. AWSOME person...AWSOME work!
Really wonderful, family run business! They came out and fixed our AC system quickly and affordable! Couldn’t ask for a better service and will call them if we have problems again for sure!
I call Heritage Heating and air at 5 am I was surprised to have someone answer it was the owner Ronnie he took all my information down and came over he found the problem quickly ordered me a new motor and had me running with in an hour now that's the type of excellent service I never recieved from other A/C services Heritage is the company I will call if I ever have any Heating or A/C problems try them out you wont be disappointed
Friendly, honest, and excellent service! We have used Heritage a few time now and have not been disappointed! Always quick service, reasonably priced, and truly honest service. We will continue to use for all our future service!
Great honest company. Had repairs done to my A/C. Very pleased with their work.