Reviews (100)
I did not get the name of the technician that helped me today. He was so wonderful and I appreciate his professionalism. Thank you for repairing my coil leak - now my house is nice and cool!!
Great company came out fixed the problem very professional!!! They had no issue with it being the 4th of July these guy's take care of business......
Issue came up within 24 hours and everything was fixed fast. Really appreciate the service and would highly recommend to anyone looking for HVAC systems.
Came out prompt service. Fixed my ac unit quickly
Our previous HVAC contractor went out of business and we just had a new unit installed by them a year ago and now we're getting alarms on our EcoNet Thermostat! We wanted/needed a Rheem Pro Contractor. Rheem's website referred us to Killeen Heating and Air Conditioning. I'm very happy I called them! I spoke with Josh and he helped me over the phone. My call was not an emergency call like most of Texas right now, but he still listened to me, and my concerns, walked me through some of his thoughts about the alarms I was getting on my EcoNet and he gave me some steps to try and remedy the problems we were experiencing. Free over the phone service call! The professionalism and assistance he provided over the phone was outstanding! He could of easily just said to schedule a service call to send a tech out and to charge however much money these things go for these days, but he didn't. My problems are solved. Thanks Josh! Because of this phone call with Josh, I chose to schedule an annual checkup with Killeen Heating and Air Conditioning, probably not needed, but better safe than sorry! I've found my new HVAC contractor!
Josh him self came out at 9:45 Sunday night and had our ac unit tuned up performing the way it should even after 3 different companies told me we needed a new unit claiming that the unit we have is toast. The quality and experience from these guys are next level!!! Wouldn’t call anyone else besides Killeen heating and air!!!!
Tim does a great job every time!
What an awesome company! They responded to my call quickly and my technician, Bryan, did an amazing and extremely thorough job. He was very respectful and talked me through everything he was doing. I’m so very appreciative and highly recommend this company!
Every single time I call these guys they take care of me. Great company to call!
Amazing service and amazing technicians.
Killeen heating and air is the best of the best. I called and Josh showed up at 8pm and a Wednesday and got us going like the AC was brand new. Quality and Customer Service is beyond anything you could ask for. If you asked me if I recommend them, that would be an understatement. Thank you so much Josh and Killeen Heating and Air for taking care of me and my family.
Josh him self came out at 9:45 Sunday night and had our ac unit tuned up performing the way it should even after 3 different companies told my wife we needed a new unit claiming that the unit we have is toast. The quality and experience from these guys are next level!!! Wouldn’t call anyone else besides Killeen heating and air!!!!
Lee was professional and quick! He didn't try to sell us any extra BS!! He assessed the problem and fixed it!! It was a Saturday as well! We would definitely recommend this company!
Awesome service. Came out immediately and fixed my AC within 15 mins. Will definitely use again
I am pregnant with two small children and when our AC failed and had to be completely replaced, Bryan worked with us to get an appointment as early as possible. Bryan and Rob helped install our inside and outside unit. They were both incredibly responsive and professional the entire experience. Our breaker kept tripping afterwards and Rob was out the next morning to look at it. So far, so good now. I highly recommend Killeen Heating and Air Conditioning. Their humanity, professionalism, and overall way of conducting business was great. They saved this prego from the heat right before Mother's Day, and I couldn't be more appreciative!
They replaced my ac unit on my house 3 yrs ago and has kept up with the regular maintenance since. Josh is exceptional at what he does. Nothing but a great experience!!
The lady who answers the phone is very rude and unprofessional she gave me a lot of attitude then hung in in my face!!!
Josh was AWESOME! The company tried to repair our AC but ultimately, we decided it was time to replace it. The price quoted was fair and the crew was timely in installation. I think my electric costs will truly decrease now that we have a more efficient unit. Thanks Killeen Heating and Air!! If you need reliable service...CALL THEM!
Dale was amazing! He was fast and even took the time to show me a few simple trouble shooting techniques! Really appreciate his work!
My parents who are in their late 80's had an A/C emergency. The pan was overflowing from the attic and water was coming into their home from the ceiling. Called Killeen Heating and Air and they sent a technician out immediately. Rob did a fantastic job and repaired the issue quickly. He even checked their heater while he was there because up the upcoming cooler weather. He wanted to make sure the heater was in good working condition for them. Highly recommend Rob and Killeen Heating and Air.