Reviews (6)
I used this company one time a few years back. The employee, Jason was very unprofessional. Never used their service again.
If you call these plumbers once, you may as well put them on speed dial. We have never had alto call a plumbing company so much as Scanlan & Sons Plumbing. Every time Scanlan & Sons’ Plumbers were called to fix our plumbing problems, they had to return.... again, again, again, and again... Well, at least until we stopped using them and called another plumbing company. Since, we have not had very many plumbing issues at all.
We gave up on them. We had toilets replaced and they were great..then we asked about getting a shower redone. Gave us an estimate, we paid 1/2 down, the shower was demo’d, and we never heard from the guy again. We tried many times to contact them, then decided it was best to move on and cut our losses. We do not recommend Scanlan and sons at all. Unless you like to lose money. 🤨😢
Unreliable. After Hurricane Harvey I scheduled a service date to have my water heater removed which came and went without Scanlan showing up. When I called the gentleman I talked to apologized profusely. He seemed nice enough and it was undoubtedly a hectic time for everyone so I agreed to re-schedule the service a couple of days later. Again Scanlan didn't show up. They haven't called or otherwise communicated with me since. This created a domino effect of problems with other contractors I had queued up and ultimately cost me money because certain work had to be re-done once the water heater was finally removed by a different plumbing company. I can't speak to their plumbing work, but their organizational skills aren't at a professional level.
Honest. Reliable. Great customer service. Takes a personal interest in your home. He makes the best recommendation for you - not for what makes the most profit.
Very friendly and cost-effective. They were also the most highly recommended by my neighbors.