Reviews (100)
So far working with American Home Shield, Phil's Good AC showed itself to have more professionalism than AHS, the office Representative was pleasant and professional, I would call on Phil's AC again
Friendly service, quick work. They responded and accommodated our schedule by arriving a little earlier that normal. We are appreciative of their customer service. Mike
Their technician was professional and competent. A fine establishment.
Had very prompt courteous professional service. Will def use them again.
My AC was diagnosed correctly with one visit and the part was replaced within a hour on the 2nd visit. My AC is now the coldest it has ever been. Thank You Phil's Good A/C & Heating!
Every technician that has come out has been so polite and helpful. Most recently, it was Barry. He got here when he said he would and fixed the problem.
This business is running a scam. They work with American Home Shield insurance and both scam people. My AC stopped working and AHS sent this phil's AC and the technician told me I have to change evaporator coil costingn almost 3000 and AHS would only cover 600. Called another tech and he told me it's low on gas and there isn't any issue, filled gas and my AV was good as new. Stay away from phil's bad AC and American Home shield. I have proof and quotes from both companies.
Did not do well on fixing my ac issue. Didn’t work after one day. Can definitely find cheaper and better options.
The customer service is horrible. Never recommend to anyone. My home warranty assigned them and I scheduled appointment with them but they came in different time than the appointment and they give new appointment 1 week later. Horrible
Barry was phenomenal. Very kind and patient talking me through the processes, and beyond professional.
On May 3 a scheduled A/C system maintenance thru American Homeshield The technician came and the technician left can’t put it any different now here it is June 3 and my A/C is not cooling. I thought that was the reason for maintenance to make sure to prevent things from happening.I am a retired senior citizen my money is very important to me I am not happy at this moment Exactly one month.
Come down to check out the problem, get paid $75 , they don’t get me back for the quote. Almost three weeks. Just walked around for 30: minutes and walked away with my money.
Don't use this company. *****UPDATE***** They Quit! No notification. Had repair assigned to another company. Guess they really were incompetent. In short, they ordered and installed wrong fan motor. A pro should check these things. They didn't diagnose the circuit board and only guessed it needed replacement and it didn't. Finally, had they correctly diagnosed the fan motor weeks ago instead of focusing on the circuit board, the fan motor could have been here days or weeks ago. A professional company communicates, stands up and admits when they make an error, and cares. All lacking at this place. Just use someone else.
I WAS SKEPTICAL AT FIRST. ALL IN ALL THE GUY WAS ON TIME AND VERY PROFESSIONAL HE CAME TO FIX MY HEATER. THE DAY HE ARRIVED WE WERE SUPPOSED TO HAVE A ARTIC BLAST THE NEXT DAY. MY OH MY HE BROKE THE BAD NEWS. THEY SENT THE WRONG PART. NEEDLESS TO SAY, HE CALLED THE PARTS COMPANY AND TOLD THEM WHAT HAPPENED. THEY ASSURED HIM THAT THEY WOULD EXPEDITE THE PART TO ARRIVE THE NEXT DAY. THE PART CAME IN, THE GUY CALLED TO LET ME KNOW HE WAS IN ROUTE. HE ARRIVED CAME IN WENT TO WORK AND VIOLA FIXED MY HEATER. YES I WOULD RECOMMEND THIS COMPANY.
Everyone is kind and so helpful. Definitely 5 star
I would recommend them as they did a great job, very professional and great at explaining the issue and caused of repairing my A/C. Thanks again
Fast, excellent, and very professional service
My AC Unit was leaking and they helped solve my issue fast!!
The technician was on time, very knowledgeable and professional. Highly recommended!!
The technician, Lance, was not only knowledgeable and on time, he was also very professional and left everything in great working condition.