Reviews (100)
Good stuff at good prices
Great customer service
Good customer service when they are available on the floor!
Stephen is super rude wont be going back
Very disrespectful salesman. Never going there again. Will drive further down freeway.
They offer a wide range of brand name products at very affordable prices. The store is clean and well lighted with excellent merchandise presentation.
Well organized store, lots of choices and inventory. Easy to get around, no overstock in isles.
Actually had 3 people asked if they. Could help found hose parts I needed (puppy prob) thank you
Employee that help us today was very helpful and respectful. Cashier happy and helpful too.
Terrible around 5:30 PM On a Thursday there's Only 2 people working one is cashier who is completely unhelpful. And you can't find the other person To ask about tools .If you go back to the cashier to ask for information you're greeted with a healthy dose of Snarky attitude and an "I don't know".. at this location Frankly I don't think you could get any help if all you needed was a bucket for water and you were on fire.
Steve is awesome. How he knows everything about everything I have no clue but he does. Thanks guys!
The repair shop has good people. Be aware of the quotes they give you though. Because they will be more than you expect.
Not very friendly employees and when you find one, they act like there doing you a big favor.... Not not go to their restroom, men's restroom is nasty and dirty.
Stephen with Curbside was awesome. He was patient and took the time to help load the large pick up item. Thank you!!!
Honest review of my experience of purchasing a product and finding it scratched/damaged when I got home. First the Manger (Maria) and Associate (Stephen) where very irritated in the fact that I was returning the product for when I first called stateing that I felt like they must of sold me a display or returned product. Scratches are one thing but scratches far exceeding the primer coat of any new product in my eyes is damaged. Rust will set in quickly and curb appeal would be gross (I love tools and i have a make shift personal mechanic shop in my garage it's my hobbie.) Put it short there display was in better condition. Maria maybe took it personal when I called stated the product sold to me was a display or returned but had an attitude when she asked me to bring in the product that ways over a hundred pounds then was disgusted when I asked for a dolly and went to the back. Stephen showed up with a dolly and helped. Then had a conversation with Stephen over what or how is it that they could of sold the product that was that damaged/scratched and simply put someone else will buy it if i didn't want it. My father then complained why make customers drive back and forward. And said it was your choice to bring it back. As a manger he should be fired over such a asinine comment. I didn't felt like arguing so i took my money back and left. So heads up. If your looking for a 20ton press if you get it from there they will resell it to you knowing it was damaged. Stephen was very proud to let me know someone else would buy it. I offered to buy it now knowing the damaged at discount refused and stated that wasn't company policy which I can accept. But later was told by the manager if Stephen could build it. I seriously doubt it was to display it. I'm sure it's gonna be put at a discount. I will continue to buy from this place for it's not the companies fault for terrible associates but they should reevaluate there need for a new manager that can lead a group of assoc
Northern Tool have a very good location there on 45 south and Belford , many tools , many equipment to choose ; I have been there everytime i need something , they are professionals and they helped me with whatever I needed , nice people ready to help !!! Price ? Just go there to check it out , very good prices too !!!
Big thanks to Jose in the service department for helping us out finding a Honda gasket that we needed to get our pressure washer back up and running. Thanks again!
Worst service ever no people to assist You and when find someone and ask for help this glasses guy says if You dont see in stands what You need is because We dont have it ! Its like if he doesnot like his job customer service is really bad I visit the store Monday afternoon never back again!
I Googled “reflective jacket near me” and Northern Tool came up. So of course I came here immediately to buy one and I’m glad I did. The selection was great and the staff was very friendly. I have to come back another time to shop for tools. From the short time I was there I could see that they have a lot to choose from. I will definitely return soon.
I paid for a trailer, they didn't put it on ,I had to install it myself. The employee unchained the trailer and said he couldn't do anything else. I will not shop there again. I will tell my family and friends not to shop there. VERY SORRY SERVICE.