Reviews (52)
Have used them 3 times over a few years. They have been excellent in service, price, quality of work and communication. They’ve done general checkups, a coil replacement, and an emergency service when a capacitor went out. Have had a chance to see a few different teams from them, and on occasion speak to the boss who is keen on quality/service. All positive experiences. Arrive when they say, and I appreciate that that do better than crazy windows and provide a courtesy call when en route. They were always respectful of house and family. I don’t review often, but I highly recommend.
Technician arrived less than one hour, quickly figured out the problem and fixed it. Very good experience with this company.
These folks were pros and very fair on everything. Very much appreciate your help getting my AC back on its feet : )
I never give online reviews... but H-Town deserves me taking the time to do so. I have used many AC companies over the years and H-Town is by far the best AC company I have used because of the fair pricing, I don't feel like they are trying to upsell me every time they come out, and they are usually out the day I call. Their techs also all give me great peace of mind during the stress of having AC problems. Stop your searching and just use them! Haha
This is the second time I have used H-Town and have been satisfied with the service and punctuality of the techs. I feel that I am receiving reliable advice about the AC system in my apartment and the techs have been courteous and prompt during their visits.
We called H Town AC repair on Saturday & got a call back with a scheduled visit to troubleshoot the problem for the next day from 10am to 11:30am. Dimitri arrived Sunday at 10:55am and brought all his gear to the job site. He found the issue in under 5 minutes and mentioned that he'd get the replacement part the next day. Dimitri did so and installed the replacement part on Monday. Bottomline, by Monday evening the AC had cooled the house down to 75F. So we got prompt, efficient, accurate, and friendly service over a weekend. We'll definitely use H Town in the future as the need arises, and suggest you do too.
Affordable honest..im happy
I recently had the pleasure of working with H Town Air Conditioning to install a new HVAC system in my Cypres home, and I couldn't be happier with the service I received. From start to finish, the team at H Town was professional, courteous, and knowledgeable. Billy came to my home to provide an estimate was thorough in his assessment of my needs and provided clear, detailed information about the various options available to me. He answered all of my questions patiently and helped me to select a system that met both my needs and my budget. Roberto and Elijah arrived promptly on the scheduled date and worked efficiently to complete the installation in a timely manner. They were respectful of my home and left the work area clean and tidy when they finished. Since the installation, my new HVAC system has been working flawlessly, keeping my home comfortable no matter the weather outside. I am extremely satisfied with the quality of the system and the workmanship of the installation team. I highly recommend H Town Air Conditioning to anyone in need of HVAC services. Their commitment to customer satisfaction and quality work is truly impressive, and I will certainly be using their services in the future if needed. Thank you, H Town Air Conditioning, for a job well done!
Amazing work. They redesigned my entire HVAC and installed a complete premium system within 10 hours. Very price competitive.
I recently had the pleasure of working with H Town AC Repair in Katy to install a new Trane air conditioning system in my home, and I cannot recommend them highly enough. From start to finish, Dmitry, Roberto and Elijah went above and beyond to ensure that the installation process was smooth, efficient, and stress-free. During my initial consultation with H Town HVAC Repair, Dmitry took the time to listen to my needs and concerns and provided me with a range of options that would suit my home and budget. He was knowledgeable, friendly, and professional, and I felt confident in his ability to guide me through the process. The installation itself was seamless, Roberto and Elijah arriving promptly at the scheduled time and working quickly and efficiently to get the job done. They were respectful of my home, ensuring that they left no mess behind and taking care to answer any questions I had along the way. Since the installation, my new air conditioning system has been working flawlessly, and I have been delighted with the level of comfort it has brought to my home. I would highly recommend H Town AC Repair in Cypress to anyone in need of air conditioning installation services. Their team of skilled technicians, combined with their excellent customer service, make them a standout choice in the Katy area.
As a customer who recently had a new AC system installed by H Town AC Repair in Cypress, I can confidently say that they exceeded my expectations in every way. From start to finish, the entire process was seamless and stress-free. The team at H Town Air Conditioning Repair was knowledgeable, professional, and friendly throughout the entire process. They took the time to explain all of my options and helped me choose the best AC system for my home and budget. They were transparent about pricing and didn't try to upsell me on anything that I didn't need. When it came time for the installation, the H Town AC Repair team arrived promptly and worked efficiently to get the job done. They were respectful of my home and made sure to clean up after themselves when the job was complete. They even took the time to show me how to use my new AC system and answer any questions I had. Since the installation, my new Goodman HVAC system has been working flawlessly, and I couldn't be happier with the results. Overall, I would highly recommend H Town AC Repair in Cypress to anyone in need of AC system installation services. They are a top-notch company with excellent customer service and a commitment to quality work.
Very thorough company . I mean, they just helped with every concern. Wow
I have used H town Plumbing and air-conditioning and love both. They are extremely honest and knowledgeable.
We had to change coil on one of our conditioners. We called H-Town company and others to give us estimate. H-Town was one of the cheapest. And they we able to do the work next day! Guys were knowledgeable and did an amazing work just in a couple of hours. I’m so glad that we chose this company over others! I would recommend this company to my friends!
No comment
We hired HTown AC to do a diagnostic and they found wiring behind the thermostat was mistakenly painted over. The tech explained this to me, changed the thermostat and wire and all was good. Not two weeks later the AC doesn't turn on again and the wire right next to the one they changed, and already charged us for was also painted over. The reason for the low stars is because the wires are right next to each other so why not change them both at the same time you were there? Instead they hit us with another trip charge charge and a charge to change out the other wire. I called and spoke with someone about this and they were supposed to call me to discuss but didn't. The lady I spoke to had an attitude and it seemed like she wasn't listening at all and just sent me the bill. I work for a large GC in Houston and we call this nickel and diming which is not professional or how you build a good customer relationship so because of this we will not be calling this company back again.
My technician was prompt, polite and considerate. There were four units to service and he gave me clear assessments on each of them. He also gave me an estimate for some additional work I anticipated.
I have been using H-Town Air Conditioning for several years. They have replaced two of the condenser coils in my AC units, serviced and cleaning both units, and made repairs. I have been very pleased with their thorough and professional service. When our units stopped working, they were responsive and came out right away. Dmitri is very knowledgeable, professional, and respectful of my home. He identified the issue and had team out to replace condenser coils next day so we didn’t have to go long without AC. Their pricing is fair. It’s been three years now and they are the only are my go to for AC/HVAC issues.
I dealt with several AC companies over several months when my AC was acting up. H-town did a great job troubleshooting the issue and ultimately fixing it. I dealt with Billy, Anthony, and Ivan (on separate occasions) and they were all wonderful, especially Billy. One thing I really appreciated was they showed up when they said they would. Another company I tried would tell me they would show up between 12-3pm, and then not show up until 6pm (and that was after I checked in with them at 4pm and 5pm.) Great work and I would recommend them to others.
Very nice techs, very helpful.