Reviews (20)
They canceled on me twice, citing a lack of technicians. Don't schedule me if you don't have the time.
H-Town AC is what trade services in America used to be. I mean that in the very best way. Hard working people doing good work. Easy to work with. Nice and friendly. And charging a good price. Dmitry and his team will do all work at my place from here forward. We needed a full replacement of our system and H-town was the right choice. Highly recommended. Thank you!!
H Town is great!!!! They came out quickly and we’re able to repair everything super fast. I would recommend to everyone!
Called to have them check on my heater. Billy was the technician they sent out. He was friendly, professional and knowledgeable. Took care of my issue and gave me tips to keep my system in tip-top shape. Reasonably priced. They have me won over. Will definitely keep their number saved.
I will not be able to express how pleased I am with their service. Absolutely exceptional All employees from the receptionist, estimator, install technicians, and the owner are polite, courteous, respectful, honest and trustworthy There are very few contractors that I have hired that do their work this well. Their workmanship is superb. The made the extra effort to do the work correctly the first time. And they did exactly what they told me what they would do. Thank you, highly recommended.
Have used them 3-4 time now. Great response time, excellent service and fair pricing. Only did what was necessary and kept costs down. Will always call them again!
My downstairs unit wasn't cooling, and made a big clank sound when shutting off. I called HTown on Tues, Anthony arrived early for appointment on Wednesday. He was thorough, professional & very personable. A truly positive interaction. I needed a new evaporator coil, still under warranty, which was installed Thursday. From A-Z, dealing w/ this company was a pleasure. Highly recommend.
I am really impressed by the services H-Town AC Repair provided. I requested them to install a whole-house dehumidifier and I am impressed with the work- I had a few special requests regarding installation. Kat at at the office had great communication and the main technician did a great job on the install!
Best ever
I had three companies out to bid when my AC went out 1.5 years ago. H-town services had the best bid and were able to get my new AC installed the fastest. Everything has worked flawlessly since they did the job. Next time I’ll be calling them first no questions asked / I highly recommend.
April installation of 3.5 ton ac. Service is prompt. Poor resolution of problems. Inspector from the city cited 3 issues. They have not been resolved. Appointments to solve the Problems have not been kept.
H-Town gave me an excellent estimate and installed a new a/c the next day. They were very professional, clean and I haven't had a need for them to return for anything. I highly recommend H-Town . Call them for an estimate you will not be disappointed.
My letter to H-Town: I want to tell you how happy I am with the service of last week. Every year for the last 4 years we bring somebody out to try to fix the heater and every year they can't get the job done. Until I called H-Town. Your man Billy is a genius, he figured out the upstairs damper was broken and replaced it. Then he figured out the motor for the downstairs damper was broken too and he replaced that. The whole job took four trips and each one of them on time and most courteous and best of all the $450 of your initial estimate was all you billed me. And you did not sneak in sales tax like some unscrupulous companies do. It's been four days now and the system is running perfectly. Finally! Edit: During the freeze my tankless water heater busted and when no plumbers would answer my calls, I called H-town A/C repair. Bingo, Alex came out and put in a new one. These guys can do anything! I am sold on H-Town's competency, courtesy and honestly and next time something breaks you will get my call.
Really good quality work. Committed to finishing strong
After the freeze my upstairs HVac system wouldn’t turn on. These guys showed up within about an hour of my call! They were super professional and diagnosed numerous issues with my system. They completed the work within a couple hours, had all parts on hand, and the cost was very reasonable. Much less than I expected!!! I fully recommend these guys for your repair needs. Thanks!!!
I had an inspection done on an ac system in a condo I am buying. The technician came out and pointed out everything wrong with it and gave me a quote to fix each thing. He was professional and knew what he was doing. I would gladly call these guys back for an any of my AC needs.
As always Demitri came over and did excellent job this company is excellent fast reliable service
Very responsive and reasonably priced. They did a good job.
We had our entire HVAC system shut down (it was VERY OLD) week before last and knew we needed an entire replacement of the furnace and the condenser unit. We had 6 companies out to make bids and HTown was the most reasonably priced. They quotes us on a Friday and came to replace the system on a Saturday morning, They were efficient and knowledgeable, and we appreciated their quick turn! We will use them in the future for our HVAC needs!
The representative of their company showed up later than appointed. The time window I was given was 4-6 pm and he called me a few minutes before 6 and said he was nearby. He was very polite and apologetic and offered me an opportunity to reschedule. I decided to go ahead and get it done. He showed up about 20 minutes after 6. He was very courteous and professional. He went right to work and a short time later he apologized for interrupting me and asked if he could show me something, He showed me where one of the pipes connected to the unit in my attic was leaking. He pointed out some staining in the wood that demonstrated that the leak had been going on for some time. He explained that whoever had installed my AC unit had decided to cut a corner and left off a short length of hose and basically jammed two lengths of hose together. He said he could fix it for $75 dollars. I agreed and he went to work on it. He came back downstairs a short time later and explained that he had added a short length of hose to fix the leak, but his glue had hardened in the heat (it was a very hot day) and he would have to come back to fix it. I arranged an appointment for him to come back the next day and fix it. I waited for two hours and he never arrived or even called me. I called him the next day and he apologized, explaining that he had been on a big job and ended up working until 9 pm. He agreed to come the next day during the same time period. He arrived the next day, a bit later than I had hoped. I would have expected him to be there promptly to make up for his mistake the day before, but he was always very courteous and professional, so I let it slide. I was very impressed with the courtesy and professionalism of the staff - with the exception of his failure to follow up after he failed to show. I'm sure I would have felt differently if I had actually had to take off from work to wait for the technician to show up three times. Most importantly, his discovery of the leak, which w