Reviews (56)
Great place for professional industrial tools and everything in between.
Buen lugar. Buen servicio.👍👍👍
Uma magnífica tienda, sobre todo si se trata de ceiling tile, aquí encontrarás una gran variedad. Compre unos acrílicos para las lámparas de grid pero el tamaño no coincidió. Todo el tiempo fueron muy amables, aunque un solo hispano hace tardado el servicio. Sino mal recuerdo Jorge fue quien me atendió y es el unico que habla español. La cosa fue que hasta Steven fue de gran ayuda para devolver esos acrilicos. Como dije, todos fueron muy amables.
I had very good experience with Grainger and the young man that helped me name elem jhonth rick very helpful
Elmer, John, and Russell all take very great care of me every visit. The rest of the team is awesome I just don't know all their names...yet.
Very nice and professional people. #1
Russell Glass helped me at the counter, super knowledgeable, super pleasant, super professional Granger has always been a go to, but Russell Glass went above and beyond.
Leroy was very helpful and knowledgeable about all the parts needed, great customer service as well!!! Thumbs up for him and all the team
WOW ! MR. LEROY LOPEZ HELPED ME WITH AN EXHAUST FAN MOTOR PURCHASE , A TRUE PROFESSIONAL , HIS RESEARCH ON THE MOTOR ON THE MOTOR WAS SPOT ON, I REALLY DIDN'T THINK IT COULD BE FOUND BECAUSE OF ITS AGE,, BE YOIR GUY CAME THRU IN SPECTACULAR FASHION ! AND HE SAYS HE CAN GET THIS TO ME IN 1 DAY, I WISH THAT PROFESSIONAL PEOPLE LIKE MR. LOPEZ WERE MORE ABUNDANT, THANKS MR. LOPEZ FOR BEING A GREAT REP FOR GRAINGER, DEEPLY APPRECIATED.
Mike at the Pinemont location was awesome!
Russell was the greatest and smartest guy in the USA and internationally! I've worked on a project 4 months and he's the only one that helped me to complete the project.
Awesome service: thanks to the guy who helped me (Russell) who contended with overwhelming adversity, perilous customer inquiries, and spotty system connectivity to deliver outstanding customer service. 💯
I like there good selection of klein tools.
Very nice staff. Clean and organized store.
Went in to see if they carried gallon safety paint. They were able to order it and have it the next day. Great service and nice people
Friendly & excellent customer service, as usual!
Phillip Lopez at the Pinemont location provided excellent customer service at will call with processing my order and searching for an additional part that I needed. He was friendly, super knowledgeable and was genuine in helping me get the tools I needed.
This store has been processing a payment for nearly 2 months for an item that never arrived and we never received. I'm so tired of seeing this bill being processed on the bank statement, especially when a rep told us we would be receiving a refund for the trouble. update: they charged us TWICE for the same item on 2 separate cards. I will further update this to let you know if "customer service" actually helped us. Outrageous service from this store.
Great selection and service!
Great customer service, made call yesterday about item and the item was there. Thanks Grainger