Reviews (43)
Have been using this company for years.
Amazing customer and technical service!
Couldn't ask for a better co. They not only do a fantastic job, they are Kind, Generous and Respectful of their clients. TOP NOTCH in my opinion.
Over the last 40 years we have owned eight homes and worked with numerous HVAC companies. Baker Jones is simply the best AC company we have ever worked with. Before choosing them we talked with four other companies. They easily stood out as the most professional. They replaced our AC and heating systems. They were very nice people, easy to work with, and did everything they said they would, and a bit more. I would high recommend them.
They never returned my phone call.
They always provide excellent service 👏
This is an excellent HVAC company. Have used them regularly for 10 years and have never been disappointed.
Absolutely amazing!!!
A very honest company. First call was for service as both units weren't coming anymore. Ronald was great, and even though I insisted, charged me for one unit call bc i was given that info over the phone even though the ticket correctly said two units. Second call was to find a small leak, crew came by twice and couldn't find the leak. Had to call plumber and we cut some dry wall from ceiling under a/c. It was a small hole in the drain pan. Baker Jones came back and they could have recommended replacing the pan and charged more, but felt the hole was so tiny, they used liquid nail to close it from top and bottom. Also found the drain was plugged pretty badly, and took care of it after disassembling the under sink pipes. Cleaned up really well after themselves.
These guys are the best! Always honest and always do a great job.
Was referred to Baker-Jones by a relative and I was NOT disappointed! I called because my a/c in my home had gone out. I was given the info after being in the houston heat for a few days and once Mr. Ron found out, he made it a priority to come by immediately. He quickly found the problem and was able to even get me cooled in an hour. He was able to get me a temporary fix until my needed parts arrived the next day. He called me first thing and had servicemen over to fix my unit. Customer service is A-1. Will forever use Baker-Jones.
They are an exceptional company. Staff is friendly and their work is top notch. They are very timely and always available to help with your HVAC needs. I wouldn’t use anyone but Baker-Jones.
Since 1989 I have used this company. They are incredible!
My family and I have been customers of Baker-Jones for over 20 years. On a scale of 1 to 10 they are a 20. Their service is exceptional. Their technicians and customer service representatives provide great and timely assistance. I can not give any "except for" comments, because I've never had any. In my book they are the best HVAC company in town.
The Baker-Jones Co. installers were very professional, thorough, and caring when it came to the installation of our new indoor/outdoor system. Ron mentioned it took more time because they were concerned with not creating more sheetrock work than necessary. They used drop cloths, vacuumed, and was very careful to leave the area spotless. We would recommend them to anyone needing HVAC services. They are the absolute best!
The absolute best in town. No one services a unit as thorough and accurate as they do and always spot on. Professional, considerate, professional staff and honest. I have used them for over forty years, would recommend them highly..
Always available to assist and provide excellent customer service.
The staff at Baker- Jones Air Conditioning are professional, and work quickly and efficiently. They came to our property, per appointment, the next day after calling in that our AC needed repairs. The technician was thorough in explaining what the problem was with our unit, as well as how he repaired it, and how to maintain the unit in its best condition.
Great company that is family owned. They will make sure everything is correct with a smile. Would recommend to anyone.
Truly a family company. Have gone out of their way multiple times when my elderly parents needed assistance in the summer months and were able to get their AC back up and running in no time.