Reviews (100)
Jose Martinez and Nathan (didn't get his last name) were very professional in diagnosing and installing the required part for my a/c unit. I highly recommend AIRTEAM!
We had Mazdak as our technician. He was very professional, knowledgable and courteous. The best.
The guys were respectful and they did a nice job on the a/c units.
Arrived late, but was quick, and fixed the problem with my Lennox Mini-Split system - which many HVAC companies will avoid. The service technician was well trained, smart, and personable. Some may think they are expensive, but getting the job done correctly makes it worth it.
Very professional, on time, efficient and neat. Very pleased with service.
Nothing but great things to say about this company. Have used them for regular services twice a year for a long time and ended up purchasing a brand new AC/HVAC as well. Great customer service and follow up. I highly recommend them.
Poor company to be trusted. Bought maintenance plan no one showed up, Very unprofessional. Biggest Scammer. Beware to use this company.
Professional and knowledgeable management and labor team installed complete replacement HVAC System in one day as quoted. Price and quality were key factors in selection of AIRTEAM. We had prior work done by your company, which brought us back for reliable major work and service. Thank you for another excellent experience.
Best air-conditioning company I have used. They always check if a warranty is available .I recommend their annual maintenance program - that's how I found out my air-conditioner was leaking. Very professional & knowledgeable people - absolutely great service. I have used them for almost 8 years now and will not use any other A/C company.
They have serviced our system since they originally put in the first system when the house was built. They still have not sent us the Service Contract we paid for this year.
They were the most responsive on a Friday in busy hot summer to confirm blower motor was not working. The diagnosis and replacement went well, work was performed by Andy in a timely efficient manner. I only wish the price was lower paid $550 but I guess it's inflation 😳😭😖
I am very appreciative of your installation crew being able to replace our two unit system in one afternoon as promised. I hope my new Lennox system lasts nearly 22 years like my original A/C! Thank you Airteam.
They did it all well. Friday night system failure before July 4th weekend and 100 degree weather. They responded next day, found parts to repair and returned on the same day to complete the repair before long hot holiday weekend. Well done.
When our house was built 9 years ago, AirTeam installed the A/C system. In that 9 years time, we have had to replace the evaporator canister, the coil, the compressor twice, the pressure sensor 3 times, had to have the bypass duct replaced because it had filled with water and the damper for the bypass duct. Our A/C is out... again. (This will be compressor #3) Called them this past week to get service. Was only able to leave voicemails, and they never replied. Every time they do come out on the initial service call, they do not have any parts, and we get charged for a service call, and then charged again for another service call when they return to repair the unit, in addition to the cost of the repair and the parts. We won't be using them again. We recommend that you don't either.
Charged 170 for a service call in which we ended up with a next day quote that was quite expensive for a part that was under warranty. Well of course Houston is hot so no choice other than to have the work done. I must say Hector the technician who replaced the evaporator coil was very professional. Everything at this point seems to be working as it should.
AirTeam was very professional, thorough, and friendly. Our technician did a great job with the bi-annual inspection of our cooling and heating units.
Updating this review: The upstairs is always hot now and is not cooling. I am really upset as they double charged us and did not do a good job in any way. They are expensive. They charged $165 service fee for diagnosis alone + $120 labor fee plus parts. And in our case, the did a bad job. The upstairs is always hot now. Before they fiddled with it, it was cool. We had called them saying one room is too cold but now the entire upstairs is too hot.
The usual great job by Jorge and his helper. Quality service. We've used Air Team when they were named Hallmark.
Forrest Washburn and his team of guys did a FANTASTIC JOB!! No pressure sales tricks and straight shooters. I have no problem saying with confidence that these guys were top notch. Drop clothes were layed and installation was smooth. They replaced our previous Lennox models with single stage Trane systems. They are good looking and much quieter than our 16yr old models. I checked prices as well as reliablity of installer and these guys stand by their word. Thank you for your work on our home.
Raoul Lopez is the best AC tech. I always request him. He is professional, knowledgeable and always provides clear and concise information. He is very respectful and has always resolved my issues.