Reviews (71)
Called and asked for them to come service our company AC unit. Agreed to a time frame of between 9 and 12pm. They didn't show. We had used this company previously in 2020 or 2021 without any issues. So it isn't fair to say that this is a regular occurrence.
Absolutly amazing service. Got quoted an insane amount and was told by another company we needed a whole new system. We called westoplex to get a second opinion and the manager was out to the house within an hour and had the actual problem diagnosed and solved by the following day. Very professional and courteous with the job, strongly will be recommending to everyone I know
Absolutely great install. Best guys ever. Such a great team. Used before and they were great then too. Total system change out.
Their work speaks for itself, and their customer service is top-notch too.
These guys are so Knowledgeable they come out check your appliance and fix the problem. I strongly recommend their business to any and everyone. I'm a Happy Customer!!!
On a hot day, Mark arrived timely, took care of our A/C problem and gave us a very good price!!
Amazing service was here within an hour on a Saturday. Will definitely use them again. I recommend them to anyone that wants excellent service and reasonable prices.
There's a reason West-O-Plex has so many 5-star ratings. My AC went down when the temperature hit 106. Mark arrived promptly in the morning, diagnosed the problem and fixed it in approximately 30 minutes – for an extremely reasonable price. Highly recommended.
By the time I shared my expertise of how little I know about A/C repair Mark had the problem solved. Truly, God Provided my needs while I was contemplating my options. WEST-O-PLEX AIR CONDITIONING & HEATING bought me some time to prepare for the inevitable, "a new system", which Mark provided me with a very competitive bid and his company will be the first one I call the next time I need A/C work done at my home. Gerald
I called Mark on a Sunday morning of Mothers Day. He was here within the hour. Temperatures were to reach 100 today and our AC was not working. After replacing the capacitor, our system was up in running in no time. I'd recommend this business to anyone and everyone.
Thermostat died on me today, the start of the summer heat. I gave Mr. Robert's a call and asked if he could come check out my thermostat. He just got home and he packed all his things back up to make the call and come help me out. Very fast service, very reliable/knowledgeable and very friendly. I will continue to use Mark's services and will continue to recommend his business to others!
I called West-O-Plex AC & Heating out of desperation. It was late on a HOT Friday evening and our AC was not cooling. He was responsive and had us back up and cooling quickly. He was more than fair on the price. This is now our "Go-TO Guy for AC work !
wonderful to work with
Extremely helpful and they do quality work! Will definitely use them again.
SUCH A HELP! Excellent service. Jason was friendly, thorough, and efficient. He checked a couple of the usual culprits, explained everything, and had it running cold on the same day! I so appreciate the company and will return when it’s time to upgrade the unit. And the owner was also friendly and helpful when we traded calls early this morning! Thanks again!!
Jason was a great example of going the extra mile.
AC was not blowing cold air on Saturday. They were able to come that day and get us back up and running! Couldn't recommend this company enough.
My A/C unit suddenly stopped working and I needed quick help on a Friday with a long holiday weekend approaching. On Thursday evening, I called Mark Roberts, owner of West-O-Plex Air Conditioning & Heating, due to their reputation and proximity to my home. Mark showed up first thing in the morning. He is very professional, competent and did an excellent job. He even took the time to show and explain to me the problem of the failing A/C unit. His fee was fair and I trust Mark with future maintenance service. So, if you are in need for Air Conditioning and Heating service, this is the company I can highly recommend. U. Smith
Excellent service!!! Told me if they had to come back out let them know. They did come back out, fixed the issue and didn’t charge me anything
We needed our air condition serviced so we called in the morning to schedule someone to come look at it. Jason came out the same day and took care of everything for us. Fast, friendly, and professional service.