Reviews (34)
They are awesome!
Fast, professional, trustworthy!! Overall, amazing! Gonzalo was very knowledgeable and helpful. My ac went out Saturday at 2 pm by 3 pm. Gonzalo was here and helping out my family. He was able to answer all my questions and give me multiple options. Best experience ever!!! Thank you so much. I am definitely recommending to friends and family!
When my Air conditioner was not cooling and it was close to 90 degrees in my home. I was able to get a same day appointment. And the part that was needed was found and installed the next day. Tech was curtious of my home always wearing shoes covers. And all debris was picked up and taken with him. I could not have asked for a better experience with this company. Give them a chance I think you will be expressed also. Thumbs up for me. I will use them again if I ever have a need. Cynthia Alvarado 6/30/2023
10/10, very professional, answered all my questions and got it done in no time :)
Just recently bought a house that has unforeseen HVAC issues and was told by another company, it would be a 20k job and the whole thing needed to be replaced since nothing else could be done and they put us in contact with a hardware store they work with that could replace it. Called Essential Air just to get a second opinion, Gonzalo showed up, checked out the problem and within 20 minutes, he knew that a small part needed to be replaced and he did it and helped keep our house cool last July. A year later and I still use this same company and even though we will need to replace the whole thing soon, Essential Air have helped keep this unit running, even with all of its issues, while never pressuring us to do something but being honest and giving us options that may work for us. I would suggest this company to anyone, especially since we cant play games in Texas with its heat and don’t want to feel pressured to do something expensive
The technician told me what has happened and what the likely cause could be and I have some knowledge of how the cooling system works because I had been doing some of the minor things on it. But overall I was completely satisfied with the process.
He installed an AC unit in my house very professional I highly recommended this company you will be very satisfied he got the job done I recommend you this amazing company very friendly
Gonzalo went above and beyond, very professional and attentive. Wonderful Service…THANK YOU!
Technician was very knowledgeable,and explained what the problem was and about the price before starting the work.He is very friendly and respectful.I would use him again and recommend him to friends and family.
They went above and beyond their scope in all what was needed to be done in order for our unit to be back in service. They did not only find out where the issue was but also did not charge us for the extra work in finding out where the problem was at. They found out that the defect was caused when the unit was first built. They stepped up and contacted the manufacture and ordered a new coil for our unit with no extra cost. Came back out and installed the new coil and had everything good as new. The cost for everything was lower than everyone else around. They did all the work for us in getting this completed in great matter of time. I would recommend them before even looking for anyone else.
Gonzalo was the best!! He was friendly, respectful, and answered questions we had. We plan on using them to maintenance our AC every year. Price was reasonable.
Absolute life-saver. Fan motor went out on a Sunday morning. Made the phone call and was at my house within a hour and a half. Fortunately even had the motor on hand. Checked the entire system though. Even washed out the condenser. Will definitely be using him in the future.
Muy amable la persona que hizo el trabajo
My AC stopped working , I called Gonzo and he showed up to my house in few minutes , diagnosed and fixed the issue, he is very honest, knowledgeable and experienced, I will be using them for my future needs.
If your system doesn't work call this company. Gonzalo showed up in an hour after I contacted them. He was very Curtious , Respectful and fixed the issue. This company was not the first I called. But they will be if needed again.
Great service, on time and very knowledgeable they have all my future business from now on
Very pleased with my experience. Called at 1 PM and had someone out by 2:30 same day. Gonzalo was very good at his job and super professional. He cleaned out the unit, fixed what needed to be fixed, and was gone by 4:30. He is by far the best HVAC tech I have dealt with. Thanks for the service Essential.
Home not cooling
Gonzalo is a very nice young man and very professional. It seems all I needed was Freon. You will not be disappointed allowing Essential Air HVAC to solve you AC problems.
Gonzalo went above and beyond in repairing our unit! He was very professional and respectful of my home. Not only was he respectful but very patient in describing what the repair would consist of so we felt comfortable in knowing that our problem was solved. He’s someone you can count on doing a thorough job. His assistant was very attentive and checked up on us every step of the way to make sure we were being well taken care of. She went out of her way to check on us a couple of days after the service to ensure that the repair was successful. Couldn’t have picked a better company. Thank you!