Reviews (11)
Talk about great customer service. Carlos not only knows his stuff, but he’s priced reasonably and he cleans up after himself impeccably. About a year after we had our unit installed, the condensate line backed up and overflowed. I texted him and he was at my house in 5 minutes. After hours. And promptly fixed the issues.
Carlos took care of my issue promptly. He was very thorough in his explanation. The appointment process was very easy.
Fast and knowledgeable.
I can not say enough good things about Carlos and his HVAC company A11. Best price - check High quality equipment - check (carrier) Fast - check (installed 2 days after I got a quote) bonus: didn't try to upsell me. gave me a quote over the phone. and on top of all that just a genuinely nice guy. I can't think of a single reason to use anyone else.
I was very bummed to learn that my ac unit busted and the other was on the brink. I decided to get multiple quotes from reputable HVAC companies. A-11 came to quote first, they are very responsive and fast. The other 4 came out later in the week. A-11 destroyed them on the quote, none of the others could even believe it. It made me a little weary, perhaps they are not quality. Well I was blown away, showed up on time, did everything perfectly, and all for a much lower cost. This is a company where you truly get more value than you paid for. I'm very glad I went with A-11 for my HVAC installation.
I was in desperate need of someone to save me during my AC outage. It's been 110 plus each day and my unit stopped working. It's not even 2 years old and the company that installed it were 6 days out for appointments (A#1). Not only could they come same day, he came in an hour! Jose was very professional and honest. He pointed out things that the installers should have done and things I will be calling them about. Thanks again!
Excellent job
Was going to give A11 a rating of 5. They came out, gave us a quote for a new hvac unit cash pricing. Not only a better unit but priced less than others. They did an excellent job installing the unit. We called them back to install new ac ducting. Near end of job, noticed a foot hole thru our living room ceiling. We immediately showed them. The 2 workers, after speaking to each other, came back, stated it was water damage, not their fault and left. This is clearly a foot thru the ceiling, between and off of the rafters where you aren't supposed to walk! There is no sign of current or previous water damage at that location. I would have been ok with " we are so sorry, what can we do to make this right?" They just left. We do have a little water damage in another part of the room which the insurance company is already fixing and it is contained and not in any other part of the room. So this new damage is clearly from someone stepping where they shouldnt, not from anything else.
If I had to recommend a AC Company to anyone this would be the one. I called at 4:40pm and they was here at my home the same day In the time they said. Very respectful. The price was decent . The technician Jose was very good. Thank you.
Condensing unit quit working and called this company that was referred to me by a friend. A-11 Air Conditioning came out when they said. The technician was very professional and courteous, and repaired the unit. Cost for the repairs was very reasonable and will call them again for their services. I highly recommend this company.
This people really do a good job from beginning to end, good prices, and honesty, would highly recommend this company for your AC needs